FLIGHTS STILL NOT BEING POSTED TIMELY
Aug 27, 2000, 10:23 am
#16
Join Date: Apr 2000
Posts: 739
My AAdvantage MisAAdventures include:
I am missing eight AA flights since
16-Aug-00.
I am missing seven Hertz rentals since
7-Jun-2000.
I am missing six Hilton/EmbSuites stays
since 19-Jun-2000.
-doug
I am missing eight AA flights since
16-Aug-00.
I am missing seven Hertz rentals since
7-Jun-2000.
I am missing six Hilton/EmbSuites stays
since 19-Jun-2000.
-doug
Aug 27, 2000, 11:15 am
#17
Original Member
Join Date: May 1998
Location: Long Island, NY
Posts: 1,666
My flights from 8/20 posted overnight (so I saw them this morning). I would expect my flights from the 22 and 23rd to post on Tuesday (and I cen see them Wednesday)
--Jim
--Jim
Aug 27, 2000, 4:46 pm
#18
Join Date: Jun 2000
Location: AA Plt 2-million miler
Posts: 4,258
I'm STILL trying to bring AA and Hertz together to post my Hertz credits going back three years. With advice from a FlyerTalker, I wrote a detailed letter to Hertz CEO Frank Olson on Aug. 21.
Aug 27, 2000, 5:51 pm
#19
Original Member
Join Date: May 1998
Location: Reno, NV (RNO)
Programs: AA Platinum, AS, UA, DL, HHonors Gold, Marriott LTP, Hyatt, IHG Platinum
Posts: 4,707
Three (3) years!!!! That takes the cake! I went round and round with Hilton and AA about bonus miles from the Tails You Win promotion that ended in March. I just got my miles a few days ago and I thought that was bad. I have non-flight related miles with a number of airlines outstanding, some as old as 5 months but I guess I'm not doing too bad.
Aug 28, 2000, 1:02 pm
#20
Join Date: Apr 2000
Posts: 739
I just spoke with the 800# for the AA
website. I mentioned that I had not seen
anything posted for the past eleven (11)
days ... and were they aware of any possible
problems???
Rep immediately said, "we're having big
problems with the (comm?) link ... and
there is no estimate as to when it will
be fixed."
-doug
website. I mentioned that I had not seen
anything posted for the past eleven (11)
days ... and were they aware of any possible
problems???
Rep immediately said, "we're having big
problems with the (comm?) link ... and
there is no estimate as to when it will
be fixed."
-doug
Aug 28, 2000, 5:21 pm
#21
Join Date: Jul 2000
Location: San Diego, CA, USA
Posts: 80
My outbound leg of SAN-LHR posted today 8/28 from a flight on 8/21/00.
My .02
drewman
My .02
drewman
Aug 29, 2000, 7:26 am
#22
Join Date: Apr 2000
Location: Long Island, NY
Programs: CoFounder and Chairman, FFOCUS (Frequent Flyers Organized and concerned about Unacceptable Service.
Posts: 1,341
My flights from 8/7 and 8/9 posted around the 15th. My flights from 8/22 and 8/24 are still not posted. Yet they take upgrades out immediately.
Go figure. My guess is they just don't care.
Another aadvantage! of Delta web site is you can check reservations on flights even if they were booked by your travel agent. Much better system!!
Go figure. My guess is they just don't care.
Another aadvantage! of Delta web site is you can check reservations on flights even if they were booked by your travel agent. Much better system!!
Aug 29, 2000, 9:48 am
#23
Join Date: Aug 2000
Location: Washington, DC
Posts: 9
I have not received credit for 4 AA flights on 8/12 and 8/14 and US Air Shuttle flights (AA mileage awarded) from 8/17 and 8/21. This is in addition to an Iberia flight from 2 months ago which showed my AA# on the boarding pass. I faxed it into them 5 weeks ago and they still haven't posted it. Makes it difficult to be sure I will complete my Platinum challenge!
Aug 29, 2000, 12:59 pm
#24
Join Date: Aug 2000
Location: brooklyn, ny 11201
Posts: 329
i, like all of you, am sick of playing babysitter for aadvantage, wondering why outbound flights get posted, return flights don't, but upgrades always get deducted immediately, etc etc etc
my question:
this thread has been going for four days now
so
WHY ISN'T ANYONE FROM AA READING THIS BOARD AND RESPONDING TO US?
CAN THEY BE SO OUT OF THE LOOP THAT THEY DON'T HAVE SOMEONE IN CUSTOMER SERVICE OR MARKETING READING AND RESPONDING TO ALL POSTS IN FLYERTALK AT LEAST ONCE EACH WEEK?
WHERE ARE YOU AA?????
my question:
this thread has been going for four days now
so
WHY ISN'T ANYONE FROM AA READING THIS BOARD AND RESPONDING TO US?
CAN THEY BE SO OUT OF THE LOOP THAT THEY DON'T HAVE SOMEONE IN CUSTOMER SERVICE OR MARKETING READING AND RESPONDING TO ALL POSTS IN FLYERTALK AT LEAST ONCE EACH WEEK?
WHERE ARE YOU AA?????
Aug 29, 2000, 1:27 pm
#25
Join Date: Aug 1999
Location: See pitflyer
Posts: 1,620
A flight on 8/22 posted today -- 8/29 -- exactly a week, pretty much like every other credit I've gotten. Too slow! And the site is down half the time. I don't know if I can take much more of this.
Aug 29, 2000, 4:17 pm
#26
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
I beg to differ. My past experiences reflect that AAdvantage posts my Qantas flights about 3 weeks after the flight and about 2 weeks for Cathay Pacific flights.
I just checked my account and am surprised that a couple of flights I took on Qantas last week has already been posted and the Cathay flight which I took 2 days ago, too , has been posted.
Good show!
I just checked my account and am surprised that a couple of flights I took on Qantas last week has already been posted and the Cathay flight which I took 2 days ago, too , has been posted.
Good show!
Aug 29, 2000, 4:38 pm
#27
Join Date: Aug 2000
Location: Brooklyn, NY
Programs: AA PLT 2 MM, DL PLT
Posts: 507
Here's my experience so far with the flight postings this month:
my flights on 8/20 have posted (they were posted when I checked on 8/26)
my flights on 8/25 have not yet posted
I look forward to participating in this forum now that I have finally registered. Btw, I"m an AAdv PLT member, and was AAdv GLD for the past two years
my flights on 8/20 have posted (they were posted when I checked on 8/26)
my flights on 8/25 have not yet posted
I look forward to participating in this forum now that I have finally registered. Btw, I"m an AAdv PLT member, and was AAdv GLD for the past two years
Aug 29, 2000, 5:21 pm
#28
Join Date: Jul 2000
Location: Manhattan NV
Programs: Hilton LTD, Hyatt Glob, Marriott LTTE, AA LTP, Avis PC, National EE, Seabourn DE
Posts: 3,031
Suggestion.....
Next time we have an hour to burn at DFW, form a picket line with signs saying that our miles are not posted quickly enough. Tell me you're not really forming an ulcer, or losing sleep on this one.
I would hope AMR has this HUGE problem near the bottom of their priority list. Perhaps this warrants a congressional inquiry.
Next time we have an hour to burn at DFW, form a picket line with signs saying that our miles are not posted quickly enough. Tell me you're not really forming an ulcer, or losing sleep on this one.
I would hope AMR has this HUGE problem near the bottom of their priority list. Perhaps this warrants a congressional inquiry.
Aug 29, 2000, 6:34 pm
#29
Join Date: Feb 2000
Location: NYC&RIC-AA LT PLT w/3.9mm
Programs: Ex-BA Silver; Ex-UA Premier
Posts: 1,135
Hedoman, I agree.
MAAN - 'Much Ado About Nothing' a new I-net abbreviation I may be coining.
The lowest of priorities. I know I flew it, I have the tkt and PB to prove it. I can't use them as fast as I earn them. Why sweat the account posting? MAAN.
MAAN - 'Much Ado About Nothing' a new I-net abbreviation I may be coining.
The lowest of priorities. I know I flew it, I have the tkt and PB to prove it. I can't use them as fast as I earn them. Why sweat the account posting? MAAN.
Aug 29, 2000, 6:41 pm
#30
Join Date: May 2000
Posts: 327
Again, Hard and fast on upgrades deductions vs. mileage posting. Upgrades are actually maintained in the Reservations system - Sabre. Miles are maintained in a seperate computer system, and must be verified for mileage eligiblity before posting.