The FA's making up their own rules when they tell you...
Feb 18, 2013, 10:01 pm
#1
Original Poster
Join Date: Mar 2011
Location: Miami, near the US
Programs: AA EXP, HH Gold, SPG Gold, Hyatt Plat, Avis Select, MHC, Amex Plat
Posts: 102
The FA's making up their own rules when they tell you...
I'm curious what kind of experiences others have had with "new" rules FA's have made up to control our lives while on board. For example, on a recent LAX-HNL F class it is now apparently AA policy that the FA cannot give you an extra mini of alcohol. Evidently, this policy change wasn't made public until after I boarded.
If you could share your response and class of service, I'm sure it will make for some interesting reading.
If you could share your response and class of service, I'm sure it will make for some interesting reading.
Feb 18, 2013, 10:08 pm
#2
Join Date: Dec 2006
Location: ORD
Programs: AA EXP,2MM, DL Gold,Starwood PLT
Posts: 3,876
Not even worth going into. It's nothing new. Esp since AA until very recently never gave FA's new on board service training in 10 years until recently and no inflight supervisor, it's been hit or miss for quite some time now. They made it up as they went along.
Feb 18, 2013, 10:17 pm
#3
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,062
It's possible this is in the FA manuals, but not routinely enforced. After the Delta baby slapping incident, I wouldn't be surprised if FA's are being more careful.
Feb 18, 2013, 10:26 pm
#4
Moderator: Alaska Mileage Plan
Join Date: Feb 2005
Posts: 12,318
When was there ever a "rule" that it was allowed? It's always been YMMV.
Last edited by dayone; Feb 18, 2013 at 10:51 pm Reason: Typo.
Feb 18, 2013, 10:28 pm
#5
Join Date: May 2007
Programs: AAdvantage, Hilton
Posts: 3,191
I'm curious what kind of experiences others have had with "new" rules FA's have made up to control our lives while on board. For example, on a recent LAX-HNL F class it is now apparently AA policy that the FA cannot give you an extra mini of alcohol. Evidently, this policy change wasn't made public until after I boarded.
If you could share your response and class of service, I'm sure it will make for some interesting reading.
If you could share your response and class of service, I'm sure it will make for some interesting reading.
Five hours later, at the end of the flight, my empty glass was still sitting there. Apparently she wanted me to return it to the galley too.
Feb 18, 2013, 10:43 pm
#6
Join Date: Jun 2010
Location: PSP
Programs: AA Executive Platinum, United
Posts: 1,081
The Eagle FA's are quite generous (seems minis always come in even #'s).Even going so far as to include some guy across the aisle who thanked me.
Feb 19, 2013, 7:13 am
#7
Join Date: Nov 2012
Location: Austin, TX
Programs: AA EXP, SPG AMB, Marriott GLD
Posts: 27
I've been told on several occasions by Eagle flight attendants to disconnect my headphones from my iPad or iPhone. I hate it.
Feb 19, 2013, 7:42 am
#8
Join Date: Feb 2011
Programs: AA Lifetime Gold, HH Diamond
Posts: 879
Feb 19, 2013, 7:50 am
#9
FlyerTalk Evangelist
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Location: SJC
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Feb 19, 2013, 7:54 am
#10
Join Date: Jan 2005
Location: Los Angeles, CA
Programs: AA, UA, DL
Posts: 78
I was told that it was illegal to use Flightaware to track the flight I was on using GoGo.
Feb 19, 2013, 7:57 am
#12
Join Date: Nov 2012
Location: Austin, TX
Programs: AA EXP, SPG AMB, Marriott GLD
Posts: 27
Feb 19, 2013, 8:02 am
#13
FlyerTalk Evangelist
Join Date: Mar 2004
Location: Newport Beach, California, USA
Posts: 36,062
I recently had the opposite experience. My request for a Bloody Mary was met with the FA handing me an unopened can of the mix, two minis and a glass full of ice. Why did she have no interest in mixing it for me? Well in her own words, "I want you to make it just the way you like it".
Feb 19, 2013, 8:09 am
#14
Join Date: Dec 2003
Location: NYC
Posts: 6,433
I haven't seen the request to unplug, but it's not unusual to see FAs (on many airlines) tell people to take off their headphones during takeoff and landing.
Feb 19, 2013, 9:24 am
#15
Join Date: Feb 2011
Programs: AA Lifetime Gold, HH Diamond
Posts: 879
You're upset because they were enforcing the rule against having electronic devices on during takeoff and landing??
I haven't seen the request to unplug, but it's not unusual to see FAs (on many airlines) tell people to take off their headphones during takeoff and landing.
I haven't seen the request to unplug, but it's not unusual to see FAs (on many airlines) tell people to take off their headphones during takeoff and landing.