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The real reason Flight Attendants are there....

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The real reason Flight Attendants are there....

 
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Old Nov 26, 2012, 11:11 pm
  #16  
 
Join Date: Sep 2010
Location: ORD
Programs: AA Plat
Posts: 141
Wow, way to go off-topic.

What a wonderful story to share, especially since it turned out so well. Seeing professionals excel at their jobs in emergency situations always amazes me.
PamT is offline  
Old Nov 27, 2012, 3:41 am
  #17  
 
Join Date: Jan 2006
Location: lax
Posts: 3,888
I will admit the the calmness comes with experience
skylady is offline  
Old Nov 27, 2012, 7:04 am
  #18  
 
Join Date: Jul 2011
Location: SFO, PDX, CDG
Programs: AA EXP, UA 1K, Marriott Platinum, Hyatt Diamond
Posts: 161
Originally Posted by Y29M
The incident reminded me that FA's are there for our safety and to deal with emergencies and has left me with the knowledge that if I was ever unfortunate enough to have a medical problem on a plane, that i'd be in good hands!
Originally Posted by elitetraveler
Being there for safety and emergencies isn't mutually exclusive from providing good service to customers. The FA job is all of the above. @:-)
Agreed with elitetraveler. They have many jobs, some of those jobs should take higher priority than others when they are being performed. The higher priorities shouldn't exclude the other jobs from being taken just as seriously when those respective tasks are being performed. From my perspective, the FA's are "really there" to perform their duties in their entirety, each and every flight (which most of them on AA tend to do).
BillBauman is offline  
Old Nov 27, 2012, 12:03 pm
  #19  
FlyerTalk Evangelist
 
Join Date: Jul 2001
Location: Phoenix, AZ
Programs: HH Gold, AA Gold
Posts: 10,458
Good to hear this story! AA really has quite a few GREAT employees. Let's hope they can get through this bankruptcy and be the premier airline that they once were and can be in the future!
formeraa is offline  
Old Nov 27, 2012, 4:03 pm
  #20  
Original Poster
 
Join Date: Apr 2012
Location: UK
Posts: 400
Originally Posted by formeraa
Good to hear this story! AA really has quite a few GREAT employees. Let's hope they can get through this bankruptcy and be the premier airline that they once were and can be in the future!
Agreed! In fact I've experienced very few AA staff members who have been anything less than friendly and attentive. Of course there are exceptions, but I'd like to think that even they would react in exactly the same way as the crew on my flight did!
Y29M is offline  



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