Reinstatement Fee for Anytime Award booked in the last 24 hours
Jun 21, 2012, 11:32 am
#1
Original Poster
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Reinstatement Fee for Anytime Award booked in the last 24 hours
I booked an Anytime Award last night, and found United has a Saver award. What is the fee for reinstating an AnyTime Award booked within 24 hours? Thank you!
Jun 21, 2012, 11:53 am
#2
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Once ticketed, the redeposit fee is the same whether one's cancellation effort is made <24 hours or out to the validity of the ticket.
Jun 21, 2012, 12:01 pm
#3
Join Date: Oct 2006
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While Alex(TM) may be well-versed in United's policies, she has brushing up to do W/R/T how things are done at American Airlines 
Jun 21, 2012, 12:28 pm
#4
Join Date: May 2000
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AA's solution to this issue is to allow you to hold award reservations free of charge for some period of time before ticketing. So, if you're not sure about an award ticket, put it on hold. I think that you'll always get at least 24 hours of hold time, unless the flight departs sooner than that. If you're more than a few days out, you usually get a few days of hold time.
Jun 21, 2012, 1:04 pm
#5
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i think the fee is $150 for one & less for the others on the same pnr.....
its detailed on aa.com iirc....
its detailed on aa.com iirc....
Jun 21, 2012, 4:43 pm
#6
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Did I not read somewhere that a law-mandated 24 hr fee free refund policy is to be instituted on all airlines with all types of tickets (much like it was on CO)? Or was I dreaming this?
Jun 21, 2012, 4:50 pm
#7
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Cheers.
Jun 21, 2012, 5:03 pm
#8
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So, then that means if you did not put it on hold but ticketed it, you have to pay the change/cancelation fee with AA; and, in case of UA, you can cancel it within 24 hrs fee free (but no holds)?
Jun 21, 2012, 5:06 pm
#9
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Now, for some paid partner flights where Hold is not available, they do have to offer the refund option. Some here have reported having a hard time getting them to do that - most likely because it's unfamiliar to the agents.
Cheers.
Jun 21, 2012, 5:07 pm
#10
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Do not confuse AAnytime award with a purchased revenue ticket although the inventory is the same. The rules are totally different.
AA let you hold pay ticket reservation for 24 hours unless it is partner flights sold by AA - the latter requires immediate ticketing.
AA let you hold award booking for 5 days unless your travel is immediate. It does not matter whether it is an AA award or award involves partner flights - they all enjoy 5 days hold period.
It does not matter what kind of AA award you booked - the redeposit fee is $150 first ticket and $25 each additional ticket if miles coming out from same account. The fee is waived for EXP if s/he is on the same PNR.
AA let you hold pay ticket reservation for 24 hours unless it is partner flights sold by AA - the latter requires immediate ticketing.
AA let you hold award booking for 5 days unless your travel is immediate. It does not matter whether it is an AA award or award involves partner flights - they all enjoy 5 days hold period.
It does not matter what kind of AA award you booked - the redeposit fee is $150 first ticket and $25 each additional ticket if miles coming out from same account. The fee is waived for EXP if s/he is on the same PNR.
Jun 21, 2012, 5:10 pm
#11
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Cheers.
Jun 21, 2012, 6:10 pm
#12
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Pick new dates 11+ months fom date of ticketing change of dates is free then hope that there is schedule change significant enough to allow free cancellation or maybe you will have another need for this itinerary
Jun 22, 2012, 1:35 am
#13
Join Date: May 2007
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If the fare purchased qualified for a 24-Hold (regardless of whether the Hold feature was utilized or if the fare was purchased on the spot), the 24-hour refund policy does not apply. In other words, you could have put it on hold, but you bought it right away, then AA will not give you a refund within 24-hours because you had the option to hold it but chose not to.
Any instant purchase fare that AA sells is entitled to the 24-Hour refund policy because you were not able to put it on hold. Examples of instant purchase fares are those that include partner airlines, or purchases made with promo codes that cannot be placed on hold.
Jun 22, 2012, 7:20 am
#14
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Basically it breaks down as follows on AA:
If the fare purchased qualified for a 24-Hold (regardless of whether the Hold feature was utilized or if the fare was purchased on the spot), the 24-hour refund policy does not apply. In other words, you could have put it on hold, but you bought it right away, then AA will not give you a refund within 24-hours because you had the option to hold it but chose not to.
Any instant purchase fare that AA sells is entitled to the 24-Hour refund policy because you were not able to put it on hold. Examples of instant purchase fares are those that include partner airlines, or purchases made with promo codes that cannot be placed on hold.
If the fare purchased qualified for a 24-Hold (regardless of whether the Hold feature was utilized or if the fare was purchased on the spot), the 24-hour refund policy does not apply. In other words, you could have put it on hold, but you bought it right away, then AA will not give you a refund within 24-hours because you had the option to hold it but chose not to.
Any instant purchase fare that AA sells is entitled to the 24-Hour refund policy because you were not able to put it on hold. Examples of instant purchase fares are those that include partner airlines, or purchases made with promo codes that cannot be placed on hold.
Jun 22, 2012, 11:48 pm
#15
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Per a U.S. Department of Transportation regulation, the minimum required of airlines is this (14 C.F.R. sec. 259.5, printed at 76 Fed. Reg. 23165 (April 25, 2011)):
AA's Customer Service Plan (CSP) provides as follows:
Note that AA's CSP does not necessarily allow a booking to be canceled without penalty within 24 hours after payment has been made. Whether the cancellation can be done without penalty depends on the refund policies applicable to the ticket.
(a) Adoption of Plan. Each covered carrier shall adopt a Customer Service Plan applicable to its scheduled flights and shall adhere to the plan’s terms.
(b) Contents of Plan. Each Customer Service Plan shall address the following subjects and comply with the minimum standards set forth:
* * * *
.....(4) Allowing reservations to be held at the quoted fare without payment, or cancelled without penalty, for at least twenty-four hours after the reservation is made if the reservation is made one week or more prior to a flight's departure
(b) Contents of Plan. Each Customer Service Plan shall address the following subjects and comply with the minimum standards set forth:
* * * *
.....(4) Allowing reservations to be held at the quoted fare without payment, or cancelled without penalty, for at least twenty-four hours after the reservation is made if the reservation is made one week or more prior to a flight's departure
When you make a telephone reservation with American Airlines or when you make a reservation via AA.com, the reservation can be held and the fare quoted will be guaranteed for 24 hours or until 11:59 p.m. Central Time the following day, whichever allows you more time to purchase your ticket. If you elect to make changes to the itinerary within this timeframe, the ticket price may change and once payment is received, normal refund policies apply to the ticket.