Need rebooking help from hnl canceled
May 4, 2012, 8:14 am
#1
Original Poster
Join Date: Mar 2005
Location: DFW
Posts: 520
Need rebooking help from hnl canceled
I haven't had this happen yet but I am scheduled to fly home today hnl-dfw fly 102 and just received notice it has been canceled. I was in first class arriving at 7:30 and now will be connecting through lax and will be in coach arriving at 10:55 I paid for an AAanytime award. Any tips/suggestions to improve my situation / get any points back? Not sure about changing airlines,etc thanks for any help.
May 4, 2012, 9:12 am
#2
Join Date: Dec 2009
Location: ORD
Programs: HHonor Diamond, AA Gold, Hyatt Diamond
Posts: 241
Have you called AA? It is more than two hours delay. Can you ask them to put you on a different airline? UA has flights to LAX, SFO and IAH arriving around 7am or 8am. If they have to book you into couch, even on those flights, I would ask for the difference in miles back.
May 4, 2012, 9:51 am
#3
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
I haven't had this happen yet but I am scheduled to fly home today hnl-dfw fly 102 and just received notice it has been canceled. I was in first class arriving at 7:30 and now will be connecting through lax and will be in coach arriving at 10:55 I paid for an AAanytime award. Any tips/suggestions to improve my situation / get any points back? Not sure about changing airlines,etc thanks for any help.
Best thing is to be armed with specific alternatives, including flight number(s) and connection point(s).
May 4, 2012, 9:51 am
#4
Join Date: Dec 2006
Location: PHL
Programs: Marriott Lifetime PLT
Posts: 1,229
Find your preferred option then call and ask them to book that for you. If it is on AA they should do it for you. If on another carrier it is unlikely but might be worth asking.
IF you end up flying in coach, ask for the difference in miles to be refunded.
IF you end up flying in coach, ask for the difference in miles to be refunded.