Flight Notifications/ texts just stopped
Feb 7, 2012, 9:34 am
#1
Original Poster
Join Date: Aug 2007
Location: Chicago proper for the weekends
Posts: 64
Flight Notifications/ texts just stopped
My flight notifications/ text updates just stopped last week. Anyone else experiencing this? Everything looks good on my profile where I request these.
thanks!
thanks!
Feb 7, 2012, 9:39 am
#2
Join Date: Mar 2008
Location: AUS TUS
Programs: AA PLT, UA GLD
Posts: 993
mine stopped since late november last year 
Feb 7, 2012, 10:02 am
#3
Join Date: Oct 2003
Location: TX
Posts: 2,734
No problems here. I got my take off and landing updates yesterday with no problems.
Feb 7, 2012, 10:04 am
#4
Join Date: Apr 2010
Location: SF Bay Area
Programs: Marriott Bonvoy Ambassador, AA EXP
Posts: 2,704
When AA sends out a text, it's not truly a text. Those with texting plans also have an email address that when a message is sent, it is received as a text.
When I stopped receiving text notifications form AA, I called AT&T up, after an investigation and working my way up the support tiers, they found that for some reason, AT&T was detecting some of these text messages as spam and filtering them.
Unfortunately, AT&T said there is nothing that they can do to allow an override for me. Thus, the text notifications still comes inconsistently. Not everyone experiences this issue, however.
One alternative for the iPhone would be the AA app. They could start doing push notifications though it. That app has been incredibly buggy lately.
When I stopped receiving text notifications form AA, I called AT&T up, after an investigation and working my way up the support tiers, they found that for some reason, AT&T was detecting some of these text messages as spam and filtering them.
Unfortunately, AT&T said there is nothing that they can do to allow an override for me. Thus, the text notifications still comes inconsistently. Not everyone experiences this issue, however.
One alternative for the iPhone would be the AA app. They could start doing push notifications though it. That app has been incredibly buggy lately.
Feb 7, 2012, 10:12 am
#5
Join Date: Jul 2000
Location: 6E Westbound, 4E Eastbound
Programs: AA EXP & 3MM, Priority Club Plat since 1984
Posts: 6,293
No problems yesterday with BDL DFW and DFW MCI.
Feb 7, 2012, 11:40 am
#6
Join Date: Jan 2012
Location: ORD
Programs: AA PLT, UA Gold, SPG PLT, Avis First, Global Entry
Posts: 18
Push Notifications to the iPhone would be an excellent enhancement.
I just stopped receiving text notifications last week as well (AT&T) and had to check the AA app to ensure I hadn't already missed my flight.
I just stopped receiving text notifications last week as well (AT&T) and had to check the AA app to ensure I hadn't already missed my flight.
Feb 7, 2012, 12:04 pm
#7
Join Date: May 2010
Programs: AA Pro;Ritz Carlton Ambassador;Hilton Silver: SPG Gold
Posts: 111
Inconsistent Text/E mail Notifications
Same thing here. I used to receive them every time. Now over the last couple of weeks they've been inconsistent. BTW-I have T-Mobile
Feb 7, 2012, 12:38 pm
#8
Original Member
Join Date: May 1998
Location: Orange County, CA, USA
Programs: AA (Life Plat), Marriott (Life Titanium) and every other US program
Posts: 6,411
I get them regularly and correctly, as email, on my Blackberry. Last trip 2 days ago. Even got an automated phone call within 5 minutes of a flight being cancelled, which included the rebooking informatoin.
Feb 7, 2012, 12:54 pm
#9
Join Date: Sep 2011
Programs: AA LT GLD
Posts: 51
I've had problems recently too -- had a flight out of DFW last week where I got the normal "flight on time, departing from gate C11" e-mail three hours before the flight, but never got the "flight delayed; gate changed to A39" update. Fortunately, when you're actually at the airport, you're less dependent on those e-mails, but it is frustrating. (For what it's worth, I'm signed up for e-mail, not text, notifications, so I know it wasn't a problem with my mobile device -- I never got the follow-up e-mail.)
Feb 7, 2012, 1:05 pm
#10
Join Date: Jun 2011
Programs: AA EXP 1 MM
Posts: 50
Mine stopped in January. It only started working for me this month, but I get about 20+ texts over the next 24 hours.
Feb 7, 2012, 11:21 pm
#11
Join Date: Feb 2009
Location: SAN
Programs: AA EXP 4 MM, Hyatt Globalist, Hilton Diamond
Posts: 884
Nope, no problems today - iPhone on Verizon.
Feb 8, 2012, 4:12 pm
#12
Original Poster
Join Date: Aug 2007
Location: Chicago proper for the weekends
Posts: 64
Thanks everyone I have Verizon and will just swap over to e-mails.
Feb 8, 2012, 4:50 pm
#13
FlyerTalk Evangelist
Join Date: Jan 2002
Location: west of DFW airport
Programs: AA LT Gold 1.9 MM flying my way to LT PLAT
Posts: 11,074
I get mine as emails and they work fine. I also use WorldMate app on my iPhone which is often ahead of what AA tells me.
Feb 8, 2012, 5:20 pm
#14
Join Date: May 2009
Location: LAS
Programs: AA EXP, Marriott Platinum, SPG Platinum, Hilton Gold, IHG Gold
Posts: 296
Inconsistent here
I receive them via email only and sometimes don't receive them, particularly for return flights. Other times I receive one for every single leg. No rhyme or reason for the inconsistency, but have learned not to count on them.
BBerry on T-Mobile
BBerry on T-Mobile
Feb 8, 2012, 6:39 pm
#15
Join Date: Jul 2006
Location: LAX
Programs: AA Lifetime Plat, HH Diamond
Posts: 283