What we like most and are grateful for about AA?

 
Old Mar 3, 11, 12:13 pm
  #1  
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Thumbs up What we like most and are grateful for about AA?

Some of us are quite new to AA and would love to hear from more experienced AA flyers about what y'all like most or are grateful for this airline. You don't have to recount specific experiences although you are welcomed to do that. I am hoping for a more general list of positive things that you love about AA and take those things to distinguish it from other US based carriers. [redacted meta discussion] Thanks for your contribution!

Last edited by magic111; Mar 3, 11 at 1:03 pm Reason: redacted meta discussion
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Old Mar 3, 11, 12:18 pm
  #2  
 
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Today: I'm grateful that an AAngel blocked the seat next to me without being asked.

In general: that AA values their classic look and eagle logo, unlike some airlines I know. *couch* United *cough* Among other things.
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Old Mar 3, 11, 12:21 pm
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Showers in the AC
Customer Relations response time
DFW
Ability to upgrade on all paid int'l flights
# of seats in J on 772, 762, 763
Domestic F meals (for the most part
Mileage promos
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Old Mar 3, 11, 12:22 pm
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Every flight I've ever been on has landed in one piece so far.
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Old Mar 3, 11, 12:23 pm
  #5  
 
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Paper Napkins really AA has the best paper napkins in the industry. If I am not mistaken they are at least 50% post consumer recycled content which makes me feel good about flying and drinking.
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Old Mar 3, 11, 12:37 pm
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Possible Lifetime Plat status without flying.
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Old Mar 3, 11, 12:50 pm
  #7  
 
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Keeping customer service agents in the US instead of outsourced to places like India *cough* Dell *cough*.

You just can’t expect to get the same service just because they speak the same language. There are things that only people who has lived in the US to understand the colloquialisms that other Americans know.

i.e.: frequent flyer numbers: outsourced agents don't know phoenetic alphabets so they get confused and I have to repeat myself, US based agents know it off the bat without even asking. Little things like that goes a long way in keeping me on AA. Same with airports I can say "dee-ef-double-you," "el-eh-ex," "McCarran," "Narita" or "Haneda" and US based agents know off the bat that I'm heading to Dallas, Los Angeles, Las Vegas or the two airports in Tokyo.

Last edited by kebosabi; Mar 3, 11 at 1:05 pm
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Old Mar 3, 11, 1:03 pm
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It is highly recommended by this moderator and I can reasonably guess by my fellow moderators that if you want to keep a thread open that you do not engage in a meta discussion about the forum.

Please feel free to have that discussion at any time by PM with a moderator or your fellow users.

The OP has been edited to remove the meta discussion starter.

~moderator
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Old Mar 3, 11, 1:06 pm
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Actually responding to customer complaints rather than copying and pasting a canned letter. ^
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Old Mar 3, 11, 1:08 pm
  #10  
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I'm grateful that it is possible to fly about 150k miles per year as a leisure traveler and only have to pay for 100k - or less if a deqm promo is happening
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Old Mar 3, 11, 1:38 pm
  #11  
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The best domestic First Class cabin.

Widebodies between JFK and LAX/SFO
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Old Mar 3, 11, 1:42 pm
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Originally Posted by CMK10 View Post
The best domestic First Class cabin.

Widebodies between JFK and LAX/SFO
Awesome! Looking forward to the experience this weekend.
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Old Mar 3, 11, 1:46 pm
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Experiencing aviation history firsthand. Who needs a time machine when you've got regularly scheduled MD-80 flights?
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Old Mar 3, 11, 1:54 pm
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Originally Posted by rjw242 View Post
Experiencing aviation history firsthand. Who needs a time machine when you've got regularly scheduled MD-80 flights?
+1 What other airline still flies the Douglas DC-3?

Granted it's not a regularly scheduled flight, but for $150/yr, getting invited to ride on positioning flights is still way too cool way to get around if you can! ^

I just wish it was also possible for some other NPO to bring back the YS-11 to air worthiness in the old JAL livery.
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Old Mar 3, 11, 4:06 pm
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Originally Posted by execplatscum View Post
Paper Napkins really AA has the best paper napkins in the industry. If I am not mistaken they are at least 50% post consumer recycled content which makes me feel good about flying and drinking.
The American Airlines toilet paper is also high quality. After it mixes with that "blue liquid in the bowl" I hope they don't recycle it further.
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