When did AA drop nonstop service from Bay Area to Tokyo?
#46
Join Date: Sep 2005
Posts: 2,731
But the difference is that, when ATI is approved, AA can work with JAL to schedule connecting banks. Right now they cannot work together, so its all based on chance that the flights connect. JAL optimizes to connect with its own flights, and nothing more. JAL/AA will soon schedule to maximize connections with each other.
Can you give some examples of that? Will it be tighter connection time?
#47
Join Date: Jul 2006
Location: LAX
Programs: AA EXP 1.5MM, Asiana Club Silver, KE Morning Calm, Hyatt Platinum, Amtrak Select
Posts: 7,161
Even though JL has a lot more flights in the morning to much more destinations, AA can't codeshare with JL on these flights because AA arrives too late in NRT and neither AA or JL can't do nothing about it.
List of AA arrivals into NRT shows the true AA metal flight from DFW is the first one in at 1300
http://www.narita-airport.jp/cgi-bin...rr&air_code=AA
versus all the JAL dpartures out of NRT earlier in the morning:
http://www.narita-airport.jp/cgi-bin...ep&air_code=JL
#48
Join Date: Mar 2007
Location: TYO / WAS / NYC
Programs: American Express got a hit man lookin' for me
Posts: 4,596
I thought those time slots had more to do with time zones and NRT's operating hours than anything else. The US carriers want to turn planes around before NRT closes, and the Japanese carriers want to get the planes out early so they have time to get back before NRT closes.
#49
Join Date: Jul 2006
Location: LAX
Programs: AA EXP 1.5MM, Asiana Club Silver, KE Morning Calm, Hyatt Platinum, Amtrak Select
Posts: 7,161
I thought those time slots had more to do with time zones and NRT's operating hours than anything else. The US carriers want to turn planes around before NRT closes, and the Japanese carriers want to get the planes out early so they have time to get back before NRT closes.
#50
Original Poster
Join Date: Aug 2003
Posts: 1,110
Hi, OP here again.
The reason I asked this question in the first place is that I was trying to change an award ticket from SFO-DFW-NRT to a non-stop SFO-NRT. I was unable to accomplish this without being hit with a $150 fee. Apparently, according to the smart folks on FT, this is technically correct, but nobody could actually point me to a URL showing how an average person would know this. It seems like you need to patch together little bits of rules and logic here and there.
I'm not familiar with the turn this thread has taken (ATI?) but I find it interesting that the SFO-NRT route seems to be in a bit of transition at the moment.
If somebody has any suggestions of how I might use this transition/ uncertainty to help frame my request to AA to get my $150 back, I would be appreciative. {please, let's save space... no need to post things like "can't be done" "you should follow the rules" or similar... that's already been covered elsewhere} Feel free to post here or to PM me if you prefer.
Thank you. -- ks
The reason I asked this question in the first place is that I was trying to change an award ticket from SFO-DFW-NRT to a non-stop SFO-NRT. I was unable to accomplish this without being hit with a $150 fee. Apparently, according to the smart folks on FT, this is technically correct, but nobody could actually point me to a URL showing how an average person would know this. It seems like you need to patch together little bits of rules and logic here and there.
I'm not familiar with the turn this thread has taken (ATI?) but I find it interesting that the SFO-NRT route seems to be in a bit of transition at the moment.
If somebody has any suggestions of how I might use this transition/ uncertainty to help frame my request to AA to get my $150 back, I would be appreciative. {please, let's save space... no need to post things like "can't be done" "you should follow the rules" or similar... that's already been covered elsewhere} Feel free to post here or to PM me if you prefer.
Thank you. -- ks
#51
Join Date: Feb 2008
Location: USA, Europe
Programs: AAdvantage, Flying Blue, Mileage Plus
Posts: 839
Hi, OP here again.
The reason I asked this question in the first place is that I was trying to change an award ticket from SFO-DFW-NRT to a non-stop SFO-NRT. I was unable to accomplish this without being hit with a $150 fee. Apparently, according to the smart folks on FT, this is technically correct, but nobody could actually point me to a URL showing how an average person would know this. It seems like you need to patch together little bits of rules and logic here and there.
I'm not familiar with the turn this thread has taken (ATI?) but I find it interesting that the SFO-NRT route seems to be in a bit of transition at the moment.
If somebody has any suggestions of how I might use this transition/ uncertainty to help frame my request to AA to get my $150 back, I would be appreciative. {please, let's save space... no need to post things like "can't be done" "you should follow the rules" or similar... that's already been covered elsewhere} Feel free to post here or to PM me if you prefer.
Thank you. -- ks
The reason I asked this question in the first place is that I was trying to change an award ticket from SFO-DFW-NRT to a non-stop SFO-NRT. I was unable to accomplish this without being hit with a $150 fee. Apparently, according to the smart folks on FT, this is technically correct, but nobody could actually point me to a URL showing how an average person would know this. It seems like you need to patch together little bits of rules and logic here and there.
I'm not familiar with the turn this thread has taken (ATI?) but I find it interesting that the SFO-NRT route seems to be in a bit of transition at the moment.
If somebody has any suggestions of how I might use this transition/ uncertainty to help frame my request to AA to get my $150 back, I would be appreciative. {please, let's save space... no need to post things like "can't be done" "you should follow the rules" or similar... that's already been covered elsewhere} Feel free to post here or to PM me if you prefer.
Thank you. -- ks
https://www.aa.com/i18n/AAdvantage/p...sOrTickets.jsp
When you're booking by phone, the agent will tell you at the end of the process that changes to your reservation may or will incur fees. So I'm not really sure why you think that AA is hiding this from you and that you're entitled to a free change.
#52
Join Date: Jul 2006
Location: LAX
Programs: AA EXP 1.5MM, Asiana Club Silver, KE Morning Calm, Hyatt Platinum, Amtrak Select
Posts: 7,161
Or is this about avoiding the hassle of connecting at DFW? If this is the one that's bothering you, you could always change the date/time of the SFO-DFW segment if its available without incurring $150 fee.
#53
Join Date: Feb 2009
Location: SEA
Programs: Alaska MVPG 100K, IHG Ambassador, Hilton Diamond, Hyatt Globalist, Marriott Titanium
Posts: 1,704
You can change your date and time of flights for free, but you have to keep the same origin/destination, same carrier(s), and same routing. If you upfare from Y->C or C->F, you can normally change the whole itin for free with the $150 re-depositing fee waived, given the origin/destination remain the same. If your ticketed flights have a significant change in schedule, you can also change your itin for free.
There used to be a very useful thread discussing all of these rules especially for the All-Partner award. Unfortunately it has not been updated, but you still can get a general idea of how things work. The rules are not posted anywhere on AA's website, so this thread is the best we have (besides some AA experts here.)
AA and All-Partner award travel stopover/transit rules *REVISED w/ ROUTING rules*
#54
Join Date: Aug 2000
Location: Valley Springs, Ca USA;Proud Retired AAer SJC Ramp/ AA- 2 MM Platinum;Hilton Diamond
Posts: 851
Every day we had at least one 14,000 pound pallet of local produce. And plenty of inbound freight as well.
Last edited by FoothillFlyer; Aug 18, 2010 at 10:17 am Reason: quote marks
#55
Original Poster
Join Date: Aug 2003
Posts: 1,110
Well, let's see. You either book an award ticket on aa.com or on the phone. When you book it online, there is a clearly marked link on the passenger information page that says "changes to your award ticket may incur additional charges." When you click on that, it clearly tells you that there is a $150 change fee. Here is the link:
https://www.aa.com/i18n/AAdvantage/p...sOrTickets.jsp
When you're booking by phone, the agent will tell you at the end of the process that changes to your reservation may or will incur fees. So I'm not really sure why you think that AA is hiding this from you and that you're entitled to a free change.
https://www.aa.com/i18n/AAdvantage/p...sOrTickets.jsp
When you're booking by phone, the agent will tell you at the end of the process that changes to your reservation may or will incur fees. So I'm not really sure why you think that AA is hiding this from you and that you're entitled to a free change.
But anyway... since you asked... As I posted elsewhere I spoke with two agents before booking this ticket to ask whether the particular change I wanted would incur fees and the answer was no.
Thanks for jumping in, but right now I'm looking for thoughts about how to potentially solve a problem, not a discussion about whether the problem is right, wrong, or something else.
#56
Original Poster
Join Date: Aug 2003
Posts: 1,110
Thank you Kebosabi and Buschoi
Just wanted to answer your questions.
Kebosabi, yes, I'd like to change the ticket to avoid a long layover in DFW. AA has 2 DFW-NRT flights - 10:05 am and 12:05 pm. My ticket was for the 12:05. But that's not the long part. There is only 1 same day flight SFO-DFW that can make either connection. It leaves SFO at 12:25 am, arrives in DFW at 5:35 am. So, SFO-DFW-NRT is 16.5 hours of flight time, plus either a 4.5 or 6.5 hour layover. Compare that to a 9 hour non-stop. There is a 1 LAX-NRT flight, but no availability based on multiple calls and an EF alert. A Chicago connection is the same as a DFW connection, time-wise.
Buschoi, thank you for your reply. I couldn't find anything on aa.com either when I looked before booking the flight in June.
Kebosabi, yes, I'd like to change the ticket to avoid a long layover in DFW. AA has 2 DFW-NRT flights - 10:05 am and 12:05 pm. My ticket was for the 12:05. But that's not the long part. There is only 1 same day flight SFO-DFW that can make either connection. It leaves SFO at 12:25 am, arrives in DFW at 5:35 am. So, SFO-DFW-NRT is 16.5 hours of flight time, plus either a 4.5 or 6.5 hour layover. Compare that to a 9 hour non-stop. There is a 1 LAX-NRT flight, but no availability based on multiple calls and an EF alert. A Chicago connection is the same as a DFW connection, time-wise.
Buschoi, thank you for your reply. I couldn't find anything on aa.com either when I looked before booking the flight in June.
#57
Join Date: Nov 2006
Programs: AA EXP, 1 MM, AC, HH Diamond, Marriott Silver, Hertz 5*
Posts: 4,010
Call me confused.
Your original post...
appears to bear little or no resemblance to your actual question, which we finally find in post #50:
IMO, you'd receive a lot more helpful, on-point advice from FT members by getting to the real question in the first post. A descriptive thread title would help, too.
There's an ongoing discussion of redeposit fees here, maybe you'll find that helpful.
Help with fee to redeposit miles when cancelling an award flight
Your original post...
There's an ongoing discussion of redeposit fees here, maybe you'll find that helpful.
Help with fee to redeposit miles when cancelling an award flight
#58
Original Poster
Join Date: Aug 2003
Posts: 1,110
Call me confused.
Your original post...
appears to bear little or no resemblance to your actual question, which we finally find in post #50:
IMO, you'd receive a lot more helpful, on-point advice from FT members by getting to the real question in the first post. A descriptive thread title would help, too.
There's an ongoing discussion of redeposit fees here, maybe you'll find that helpful.
Help with fee to redeposit miles when cancelling an award flight
Your original post...
appears to bear little or no resemblance to your actual question, which we finally find in post #50:
IMO, you'd receive a lot more helpful, on-point advice from FT members by getting to the real question in the first post. A descriptive thread title would help, too.
There's an ongoing discussion of redeposit fees here, maybe you'll find that helpful.
Help with fee to redeposit miles when cancelling an award flight
http://www.flyertalk.com/forum/ameri...-aa-jal-2.html
I believe this title was fairly descriptive.
I received helpful information from the FT community, and based on some posts in that thread, I got the sense that the rules are not clear unless you cobble some different rules together.
I plan to write a letter to AA. One thing I want to say in my letter is that the rules require some figuring out - they certainly aren't slam dunk clear. Another thing I want to say is that there was actually no way to get from my routing to a non-stop routing without a fee, hence when two agents suggested otherwise, AA was wrong. I wanted to make sure that my assertation was correct before sending my letter. Hence this post.
I got the information I needed in the first few posts and considered this thread done, figuring it would trickle away like most others. Imagine my surprise to see an in-depth discussion of route changes! Being an FTer, I read the 40+ posts, thought "gee this is a creative bunch of folks, maybe they can use this information to help me think through my problem."
I certainly didn't expect to sow such great confusion in your mind.
Hope it's clear now.
-- ks
PS. Just read the entire thread you included. It starts in 2009, and quotes aa.com.uk, but nevertheless... there are some recent posts too. However, it just seems to confirm what I was saying - a customer has to figure out the difference between "changing a flight" and "redepositing miles and reissuing the ticket." I'd say that's a fine distinction for non-FT folks. Thanks for helping me make my point.
Last edited by KSinNYC; Aug 18, 2010 at 3:08 pm Reason: add the PS
#59
Join Date: Nov 2006
Programs: AA EXP, 1 MM, AC, HH Diamond, Marriott Silver, Hertz 5*
Posts: 4,010
Anyway, this is a helpful bunch here so hope all your questions are answered.
Last edited by videomaker; Aug 18, 2010 at 3:19 pm
#60
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
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Posts: 21,422
Back then, I was told by one of the local AA employees that the decision was made because the City of San Jose raised their rates for the international terminal at SJC. AA essentially told them to go pound sand. I never did confirm whether or not this was true, but it makes sense.
(SFO - NRT)
(SFO - NRT)
Other airlines are adding flights. HA picked up the old SJC-HNL route a long time ago. AS picked up SJC-AUS, and WN is starting (has started) that route soon. AA decided to cutback on the west coast, when others have expanded.