Contract - Non-AA Employees Working Gate at LGA. Why?
Mar 22, 2010, 10:53 am
#1
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Contract - Non-AA Employees Working Gate at LGA. Why?
Does anyone know why there are non-aa uniformed contractors working some gates at LGA?
On a recent flight there was a regular AA Gate Agent behind the podium working the flight and two other non-aa employees (they were wearing non-aa uniforms. don't remember the name of the company) scanning the boarding passes at the gate reader.
I had never seen that at at a busy AA station before. Small stations with single flights a day or week, yes.
On a recent flight there was a regular AA Gate Agent behind the podium working the flight and two other non-aa employees (they were wearing non-aa uniforms. don't remember the name of the company) scanning the boarding passes at the gate reader.
I had never seen that at at a busy AA station before. Small stations with single flights a day or week, yes.
Mar 23, 2010, 8:01 am
#2
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G/f and I departed two different gates at LGA on Sunday. It was jammed and only AA-clad GAs at each.
Mar 23, 2010, 10:59 am
#3
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Saw the same thing at the Eagle gate counter at JFK. In addition to the normal Eagle GAs, there was a guy in a different kind of uniform (no AA/AE logos) who was helping customers, processing, BPs, and even making PA announcements while the other agents watched. Maybe they're doing a trial outsourcing?
Honestly, though, the contractor seemed more on the ball than the actual Eagle GAs, who were being lazy, slow-moving, and were chatting on their phones. The contract agent by contrast was being extremely efficient and proactive in communicating with customers!
Honestly, though, the contractor seemed more on the ball than the actual Eagle GAs, who were being lazy, slow-moving, and were chatting on their phones. The contract agent by contrast was being extremely efficient and proactive in communicating with customers!
Mar 23, 2010, 11:28 am
#4
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Saw the same thing at the Eagle gate counter at JFK. In addition to the normal Eagle GAs, there was a guy in a different kind of uniform (no AA/AE logos) who was helping customers, processing, BPs, and even making PA announcements while the other agents watched. Maybe they're doing a trial outsourcing?
Honestly, though, the contractor seemed more on the ball than the actual Eagle GAs, who were being lazy, slow-moving, and were chatting on their phones. The contract agent by contrast was being extremely efficient and proactive in communicating with customers!
Honestly, though, the contractor seemed more on the ball than the actual Eagle GAs, who were being lazy, slow-moving, and were chatting on their phones. The contract agent by contrast was being extremely efficient and proactive in communicating with customers!
Mar 23, 2010, 1:02 pm
#6
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Mar 23, 2010, 2:26 pm
#7
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Mar 23, 2010, 10:25 pm
#8
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Mar 23, 2010, 11:24 pm
#9
Join Date: Mar 2010
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Does anyone know why there are non-aa uniformed contractors working some gates at LGA?
On a recent flight there was a regular AA Gate Agent behind the podium working the flight and two other non-aa employees (they were wearing non-aa uniforms. don't remember the name of the company) scanning the boarding passes at the gate reader.
I had never seen that at at a busy AA station before. Small stations with single flights a day or week, yes.
On a recent flight there was a regular AA Gate Agent behind the podium working the flight and two other non-aa employees (they were wearing non-aa uniforms. don't remember the name of the company) scanning the boarding passes at the gate reader.
I had never seen that at at a busy AA station before. Small stations with single flights a day or week, yes.
Maybe AA should contract out GA, FA as well? Then pilot, and possible management. That way they sure will have a fine company.
Mar 24, 2010, 6:02 am
#10
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Mar 24, 2010, 6:07 am
#11
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Forgive the novice question, but do the GAs belong to a union? Are they TWU or that just baggage handlers/ramp workers?
Mar 24, 2010, 6:40 am
#12
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GAs in the US do not belong to a union, at least if they are direct AA/American Eagle employees.
They may be union if they are really contract employees from another carrier at a smaller station.
They may be union if they are really contract employees from another carrier at a smaller station.
Mar 24, 2010, 9:05 am
#13
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Well, it is AE...what do you expect? If AA is the major league, AE doesn't even qualify for the minors, perhaps Babe Ruth little league. Same with all the other commuters, maybe worse. They're an embarrassment to the mainline airlines they provide "service" to.
Mar 24, 2010, 3:40 pm
#14
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American Eagle and American Airlines are both owned by AMR Corp.
Last edited by kappa; Mar 24, 2010 at 3:58 pm Reason: Clarification
Mar 24, 2010, 4:43 pm
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