AA & EY / Etihad Airways launch reciprocal miles redemptions
Jun 27, 2012, 1:34 am
#601
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Join Date: Jul 2003
Posts: 4,861
AMM -> BEY (RJ) (availability shown on awardnexus.com)
BAH -> BEY (GF) (availability shown on flightstats.com)
AUH -> BEY (EY) (availability shown on Etihad's website)
Jun 27, 2012, 12:06 pm
#602
Join Date: Mar 2010
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Thanks for the reply. How do I search on Etihad's website? I can't seem to find it anywhere.
Jun 30, 2012, 7:47 pm
#603
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Etihad F awards no longer available to AA?
Dear fellow flyers, I have spoken to over six AAdvantage awards desk agents and no one seems to know the answer to my concern. I am trying to redeem an F ticket between AUH and LHR and when the agents search, they tell me that they can't book F because they can only request economy and business, but when I politely tell them that the aircrafts on this route feature 3 classes, they see that yet are still unable to request F awards. Has anyone had a similar experience? Please share. Thanks!
Jun 30, 2012, 8:24 pm
#604
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Posts: 4,861
Nope. There's a whole thread about EY awards using AA miles.
Jun 30, 2012, 10:58 pm
#605
Join Date: Jan 2005
Programs: BA Gold, AA Lifetime Gold 1.8mm, IC Spire Ambassador, Hilton Diamond, SPG Gold et al
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I've made 2 reservation in F on that route this year and, while none of the agents seem to be familiar with the process, they get there in the end.
I don't know if this is a factor but both my reservations show as 'O' 'Economy' but I have been assured that they are in F. I've confirmed that with EY and even reserved my seats so I'm pretty confident where I'll be sitting.
I don't know if this is a factor but both my reservations show as 'O' 'Economy' but I have been assured that they are in F. I've confirmed that with EY and even reserved my seats so I'm pretty confident where I'll be sitting.
Jun 30, 2012, 10:59 pm
#606
Join Date: May 2006
Location: SAN
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Dear fellow flyers, I have spoken to over six AAdvantage awards desk agents and no one seems to know the answer to my concern. I am trying to redeem an F ticket between AUH and LHR and when the agents search, they tell me that they can't book F because they can only request economy and business, but when I politely tell them that the aircrafts on this route feature 3 classes, they see that yet are still unable to request F awards. Has anyone had a similar experience? Please share. Thanks!
Jul 1, 2012, 9:54 pm
#607
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The Etihad web site shows availability on the dates I want, but when I call AA, the availability is significantly lower, which is expected since of course Etihad would reserve most seats for its own frequent flyers. After a ton of research and over 20 calls, I was able to find F availability but on a flight to CDG, not LHR.
Jul 2, 2012, 1:27 am
#609
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I doubt that. I just made a booking for EY in first class JFK to AUH for Sep, 2012 and everything went smoothly.
However, may be the OP was trying to book the early morning flight from AUH to LHR which is operated with the brand new 773ER and it is also being blocked for EY FFP members too.
However, may be the OP was trying to book the early morning flight from AUH to LHR which is operated with the brand new 773ER and it is also being blocked for EY FFP members too.
Jul 2, 2012, 9:09 am
#610
Moderator: American AAdvantage
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Thanks for offering that! It makes sense - if EY is restricting even their own FFP members, they certainly would not make an award booking available to other partner FFP members.
I doubt that. I just made a booking for EY in first class JFK to AUH for Sep, 2012 and everything went smoothly.
However, may be the OP was trying to book the early morning flight from AUH to LHR which is operated with the brand new 773ER and it is also being blocked for EY FFP members too.
However, may be the OP was trying to book the early morning flight from AUH to LHR which is operated with the brand new 773ER and it is also being blocked for EY FFP members too.
Jul 2, 2012, 10:57 am
#611
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Jul 2, 2012, 11:00 am
#612
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I doubt that. I just made a booking for EY in first class JFK to AUH for Sep, 2012 and everything went smoothly.
However, may be the OP was trying to book the early morning flight from AUH to LHR which is operated with the brand new 773ER and it is also being blocked for EY FFP members too.
However, may be the OP was trying to book the early morning flight from AUH to LHR which is operated with the brand new 773ER and it is also being blocked for EY FFP members too.
Jul 2, 2012, 12:04 pm
#613
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AA has all kinds of problems when making partner award bookings, from untrained agents to IT shortcomings. Happens all the time.
Jul 2, 2012, 12:08 pm
#614
Join Date: Feb 2001
Location: London
Programs: AA EXP, SPG Plt
Posts: 2,607
Sounds similar to the problems with LAN. If etihad's site shows it maybe you can ask to escalate to the Etihad liason?
Jul 2, 2012, 12:35 pm
#615
Join Date: Aug 2009
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I'd suggest merging this into the existing thread on redeeming AA awards on Etihad. I recall from that thread another person had issues on this route and it seemed to have something to do with it being on the 777 which for US routes is configured as 2-class but seems to be 3-class for the London route (indeed their own web site only lists a 2 class 777: https://www.etihadairways.com/sites/.../OurFleet.aspx)
Maybe there is a recurrent problem with AA accessing the F inventory on the 777?
Maybe there is a recurrent problem with AA accessing the F inventory on the 777?