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How the heck do you change an award?

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Old Apr 17, 2024, 11:32 pm
  #1  
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Join Date: Sep 2013
Posts: 877
How the heck do you change an award?

Seriously. I booked an online ticket US - EU a week ago. I have been on hold for 2 hours and no one ever picks up. The website doesn’t seem to support changing the dates. How are people doing it?
coltonatx is offline  
Old Apr 17, 2024, 11:55 pm
  #2  
 
Join Date: Dec 2022
Posts: 37
Originally Posted by coltonatx
Seriously. I booked an online ticket US - EU a week ago. I have been on hold for 2 hours and no one ever picks up. The website doesn’t seem to support changing the dates. How are people doing it?
Only certain tickets are changeable online. But if it is, you can see it under reservation details. Gives you an option to change there.

Keep in mind though that the deval just happened, so anything you change now (as of like 12 hours ago) will be subject to new chart pricing.
mang0 is offline  


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