Cannot do award booking mixed class with PY
Feb 8, 2024, 5:11 pm
#1
Original Poster
Join Date: Jun 2021
Posts: 25
Cannot do award booking mixed class with PY
I'm looking to do mixed award booking.
JFK-HND-SIN
SIN-HND-JFK
I am able to get to the booking screen if I do all segments in PY, or all in J.
However, when I choose the same dates, with the same flights, but include a single mixed class, I get "This service is not available for the specified itinerary. Please check the User Hints below and re-specify your flight conditions."
I've never seen this issue before when mixing J and F. Have not tried any combinations with Y.
All showing as available, no waitlist.
For example
J,J,J,J ✔️
PY,PY,PY,PY ✔️
PY,J,J,J ❌
J,PY,PY,PY ❌
PY,J,J,F ❌
J,J,J,F ✔️
Are there unique restricitons on PY?
Any idea what's going on here?
JFK-HND-SIN
SIN-HND-JFK
I am able to get to the booking screen if I do all segments in PY, or all in J.
However, when I choose the same dates, with the same flights, but include a single mixed class, I get "This service is not available for the specified itinerary. Please check the User Hints below and re-specify your flight conditions."
I've never seen this issue before when mixing J and F. Have not tried any combinations with Y.
All showing as available, no waitlist.
For example
J,J,J,J ✔️
PY,PY,PY,PY ✔️
PY,J,J,J ❌
J,PY,PY,PY ❌
PY,J,J,F ❌
J,J,J,F ✔️
Are there unique restricitons on PY?
Any idea what's going on here?
