Couldn't get boarding pass online?
Jun 29, 2022, 8:49 am
#1
Original Poster
Join Date: Dec 2014
Posts: 200
Couldn't get boarding pass online?
I flew IAH-LAX this morning on United so I could get on LAX-NRT on ANA. I was looking forward to spending time in the Polaris lounge but didn't have my boarding pass. I trucked all the way to the international LAX terminal and found that the ANA check-in counter wasn't even open. I looked it up and now I know they don't open until 3 hours before departure.
Was there any way for me to have gotten the boarding pass online? Is it because they want to verify travel documents to make sure you're able to enter Japan (or your final destination) before issuing a boarding pass?
Was there any way for me to have gotten the boarding pass online? Is it because they want to verify travel documents to make sure you're able to enter Japan (or your final destination) before issuing a boarding pass?
Jun 29, 2022, 9:01 am
#2
Join Date: Dec 2006
Location: NRT / HND
Programs: AA EXP, NH Plat, Former UA 1K
Posts: 5,665
I flew IAH-LAX this morning on United so I could get on LAX-NRT on ANA. I was looking forward to spending time in the Polaris lounge but didn't have my boarding pass. I trucked all the way to the international LAX terminal and found that the ANA check-in counter wasn't even open. I looked it up and now I know they don't open until 3 hours before departure.
Was there any way for me to have gotten the boarding pass online? Is it because they want to verify travel documents to make sure you're able to enter Japan (or your final destination) before issuing a boarding pass?
Was there any way for me to have gotten the boarding pass online? Is it because they want to verify travel documents to make sure you're able to enter Japan (or your final destination) before issuing a boarding pass?
I haven't flown NH internationally since pre-COVID, but used to be UA had zero problems issuing NH boarding passes. Assume you also tried the same at the Polaris lounge and they couldn't access it, or at least let you in until the NH counter opened? It would have been clear to them at that point that you're on an international J ticket.
