Award cancellation fee?
May 8, 2021, 8:51 am
#1
Original Poster
Join Date: Jan 2020
Location: Virginia USA
Posts: 1,232
Award cancellation fee?
If I book with points transferred from my AmEx card, and then I have to cancel the trip (this would be a partner award, so not ANA metal), what happens to the points? Is there a way to get them back and pay a fee? If so, how much?
May 9, 2021, 1:24 am
#2
FlyerTalk Evangelist
Join Date: Jul 2011
Location: Tokyo
Programs: JAL Metal Card (OWE), SAS Eurobonus Gold (*G), Marriott Titanium (LTP), Tokyu Hotels Platinum
Posts: 21,166
If you mean back to your AMC account, the yes they will be returned when you cancel the flight. Or if the flight is cancelled.
If you mean back to AMEX I believe the answer is no.
If you mean back to AMEX I believe the answer is no.
May 11, 2021, 10:06 am
#4
Join Date: Feb 2020
Location: MCO & AVL
Posts: 11
I understand that changes to award tickets are free (vs 3000 miles for cancellation).
If I had to change a traveler + modify the itinerary for a flight, would ANA process that as a change, or would I need to cancel the entire ticket (and pay 3000 miles)?
Thanks!
If I had to change a traveler + modify the itinerary for a flight, would ANA process that as a change, or would I need to cancel the entire ticket (and pay 3000 miles)?
Thanks!
May 12, 2021, 8:34 pm
#5
Join Date: Jun 2019
Programs: Marriott Titanium; WN A-list; UA Silver
Posts: 484
May 12, 2021, 9:16 pm
#6
Join Date: Feb 2020
Location: MCO & AVL
Posts: 11
I just called and cancelled an award flight tonight with ANA. If the DATES change (but the airports do not) you can process it as a change, and there is no fee. If you want to change the airports or name on the reservation, it will need to be cancelled at a cost of 3000 miles per person. The points refunded in minutes.
I did learn you can "split" a reservation if you have more than 1 person flying. For example, P1 keeps existing itinerary and P2 moves it up by 2 weeks. You would not need to pay the 3000 mile fee (but you would have to pay any difference in taxes/fees which would be unlikely, since you can't change your airports on a change).
I did learn you can "split" a reservation if you have more than 1 person flying. For example, P1 keeps existing itinerary and P2 moves it up by 2 weeks. You would not need to pay the 3000 mile fee (but you would have to pay any difference in taxes/fees which would be unlikely, since you can't change your airports on a change).