Award change question
Aug 25, 2018, 12:52 am
#1
Original Poster
Join Date: Mar 2015
Location: SFO, BRU, ADB
Programs: UA Gold, BA Silver, Marriott Titanium, IHG Plat, Hilton Gold
Posts: 707
Award change question
Hey,
Quick question about changing an award ticket I have. I am flying SFO-ICN-SIN on OZ (first leg) and SQ (second leg) in J and I just noticed that space opened up on the non-stop SFO-SIN on SQ on my date.
I would like to switch to that flight but not sure if it is allowed? I know airline change are not permitted on award tickets but what is the rule if it's a multi airline ticket and the airline you want to change to is one of the airline in the original ticket?
I would have no problem cancelling and rebooking for the 3000 miles fee but there are no more award space on my return HKG-ICN-SFO flights so not possible...
Thanks
Quick question about changing an award ticket I have. I am flying SFO-ICN-SIN on OZ (first leg) and SQ (second leg) in J and I just noticed that space opened up on the non-stop SFO-SIN on SQ on my date.
I would like to switch to that flight but not sure if it is allowed? I know airline change are not permitted on award tickets but what is the rule if it's a multi airline ticket and the airline you want to change to is one of the airline in the original ticket?
I would have no problem cancelling and rebooking for the 3000 miles fee but there are no more award space on my return HKG-ICN-SFO flights so not possible...
Thanks
Aug 26, 2018, 9:52 pm
#2
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
I would like to switch to that flight but not sure if it is allowed? I know airline change are not permitted on award tickets but what is the rule if it's a multi airline ticket and the airline you want to change to is one of the airline in the original ticket? I would have no problem cancelling and rebooking for the 3000 miles fee but there are no more award space on my return HKG-ICN-SFO flights so not possible.
If you see the Singapore Airline award space on the ANA website, then you can process it via the call.
If your return leg is also in business, then you get a refund of the difference in miles between your current first class redemption and the new business class only redemption
Aug 26, 2018, 11:05 pm
#3
Original Poster
Join Date: Mar 2015
Location: SFO, BRU, ADB
Programs: UA Gold, BA Silver, Marriott Titanium, IHG Plat, Hilton Gold
Posts: 707
Did you see this space on ANA website? SQ longhaul premium cabins on 77W/A380/A350/B787 are not available to star alliance partners.
ANA permits award changes. See their website here (link). However, for your change (change of airline and route), it seems that you will need to cancel and rebook. Best to do it via their call center.
If you see the Singapore Airline award space on the ANA website, then you can process it via the call.
If your return leg is also in business, then you get a refund of the difference in miles between your current first class redemption and the new business class only redemption
ANA permits award changes. See their website here (link). However, for your change (change of airline and route), it seems that you will need to cancel and rebook. Best to do it via their call center.
If you see the Singapore Airline award space on the ANA website, then you can process it via the call.
If your return leg is also in business, then you get a refund of the difference in miles between your current first class redemption and the new business class only redemption
And yes surprisingly there is award space on SQ J from SFO to SIN, it's being discussed on the United forum. Both ANA and United website show availability! (from LAX and SFO but not EWR)
Aug 27, 2018, 4:49 pm
#4
Join Date: Dec 2009
Location: New York, NY
Programs: AA Gold. UA Silver, Marriott Gold, Hilton Diamond, Hyatt (Lifetime Diamond downgraded to Explorist)
Posts: 6,776
While I am not a fan of long daytime flights it wins over a long but not long enough to do anything outside the airport layover nor SQ's A330 which has been put on the SIN-INC route.
Edit: NH awards do require cancelation for 3000 miles penalty for change of airline or routing.
Edit: NH awards do require cancelation for 3000 miles penalty for change of airline or routing.
Aug 27, 2018, 8:24 pm
#5
Original Poster
Join Date: Mar 2015
Location: SFO, BRU, ADB
Programs: UA Gold, BA Silver, Marriott Titanium, IHG Plat, Hilton Gold
Posts: 707
While I am not a fan of long daytime flights it wins over a long but not long enough to do anything outside the airport layover nor SQ's A330 which has been put on the SIN-INC route.
Edit: NH awards do require cancelation for 3000 miles penalty for change of airline or routing.
Edit: NH awards do require cancelation for 3000 miles penalty for change of airline or routing.