First time on Alaska Air
#16
Join Date: Aug 2001
Location: San Francisco Bay Area
Programs: AS MVP, Elevate, AAdvantage, Mileage Plus
Posts: 1,992
Originally Posted by rjque
IME, the ground staff at SNA are a bit more surly than the average AS agent. However, as stated above, YMMV.
Last edited by EIPremier; Feb 9, 2005 at 7:27 am
#17
FlyerTalk Evangelist
Join Date: Apr 2001
Location: East Ester, Alaska
Programs: Alaska Million Miler, United Million Miler, Wyndham Rewards Diamond, Choice Hotels Diamond
Posts: 12,148
Originally Posted by RASMguy
We're an airline...not a restaurant. What you'll save on your ticket, you can buy a nice meal.
On a positive meal note, I flew AS First Class between Chicago and Seattle yesterday and was served a wonderful breakfast reminiscent of the days when AS was known and revered for it's food service. The fruit plate would have scored high marks even in International First Class and the vegie/cheese omelet came with a big portion of non-greasy hash browns and two sausage links. Oh yeah, there was even a nice breakfast pastry - and not the slimy apple one either. Kudos to AS and the ORD caterers.
#18
Join Date: Jun 2003
Location: GEG (Spokane, WA)
Programs: Delta Plat, MM, AS MVP, Lifetime Skyclub, HHonors Lifetime Diamond, National Exec Elite, IHG Gold
Posts: 808
Originally Posted by Seat 2A
How true. In some cases, you can even buy a nice hotel room. (I just bought a DEN-TPA r/t ticket for $140.00)
On a positive meal note, I flew AS First Class between Chicago and Seattle yesterday and was served a wonderful breakfast reminiscent of the days when AS was known and revered for it's food service. The fruit plate would have scored high marks even in International First Class and the vegie/cheese omelet came with a big portion of non-greasy hash browns and two sausage links. Oh yeah, there was even a nice breakfast pastry - and not the slimy apple one either. Kudos to AS and the ORD caterers.
On a positive meal note, I flew AS First Class between Chicago and Seattle yesterday and was served a wonderful breakfast reminiscent of the days when AS was known and revered for it's food service. The fruit plate would have scored high marks even in International First Class and the vegie/cheese omelet came with a big portion of non-greasy hash browns and two sausage links. Oh yeah, there was even a nice breakfast pastry - and not the slimy apple one either. Kudos to AS and the ORD caterers.
I agree... I flew SEA-ORD-SEA last saturday and was also impressed with the meal service. On the way to chicago, the omlette with a large fruit plate was served or a choice of french toast. On the way home, Mahi-Mahi or a baked Chicken dish was served. Very tasty.... also cheese cake for desert. It was nice to see that good meals are still served on the transcons.
#20
Join Date: Nov 2003
Location: NYC
Programs: UA1K - SPG Plat
Posts: 921
Originally Posted by AS Flyer
Yes, you're right. In countries where the governments either A) own or B) heavily subsidize their local carriers you might even get a hot meal on a 50 minute flight. But then, the people typically aren't paying $39 one way and if they are the carrier is being subsidized heavily by the government. In such a situation I guess an airline could afford to add 3 extra F/A's so they could feed 140 people in 50 minutes. And it is important that you get a meal on a 50 minute flight - one might starve otherwise.
Incidentally, I was on QANTAS in April of last year from AKL to WLG. It was a flight of similar length. They came through the cabin with free coffee/tea and charged for all sodas and other soft drinks. That was all the service on that short flight. So, I guess U.S. carriers aren't the only carriers depriving the traveling public of hot meals on 50 minute flights.
Incidentally, I was on QANTAS in April of last year from AKL to WLG. It was a flight of similar length. They came through the cabin with free coffee/tea and charged for all sodas and other soft drinks. That was all the service on that short flight. So, I guess U.S. carriers aren't the only carriers depriving the traveling public of hot meals on 50 minute flights.
AS Flyer is right about this...domestic flights just arent what they used to be anywhere. KLM between AMS and GVA -- 1.5hr flight -- and in Y you get your choice of either coffee, tea, or water, and a package sandwich. No soda, no juice -- three choices. It is nice to get something, just not as glamorous as some may lead you to believe. Now I dont travel J within Europe and I know that the service is stepped up a bit there (just like F in the US), but Y isnt that great. And dont get me started on seat pitch.
QF is undergoing major changes (as is the industry in Australia) -- the old days of QF service is going to the wayside because of the competition with the new LCC Virgin Blue (they charge for everything -- even a cup of coffee). Australian Airlines and Ansett Australia have been casualities in Australia -- leaving Virgin Blue and Qantas as the main two airlines.
Of course there is still some "international service" on some domestic segments, but we must remember that the primary routes of these international airlines are international flights. There are few carriers that have such large domestic structures as US airlines.
AS still has great service compared to all of its counterparts domestically in the US. I know this has been talked over and over, and the golden days of AS may be gone, but i am afraid the golden days of all US carriers are gone. We believe in a laizze-faire society and our airlines are now reflecting that.
With all of that said, I think the OP will be presently surprised with his flight on AS.
Last edited by OMAguy; Feb 9, 2005 at 4:26 pm Reason: typos
#21
Join Date: Jul 2001
Posts: 702
Originally Posted by channa
the U.S. airlines have been subsidized by our government a few times in the past few years via loans and cash payments. I believe AS gladly cashed their checks.
#22
Join Date: Jan 2002
Location: Vancouver, BC, Canada
Posts: 5,075
Originally Posted by Snowdevil
Perhaps this is a good time to remind you that the payments AS received weren't loans, but reimbursement from the U.S. government - the biggest of which was due to the government-imposed grounding of all aircraft for several days following 9/11, effectively telling AS they were prohibited from attempting to earn money during that time.
#23
Join Date: Jul 2001
Posts: 702
Originally Posted by keithguy
What about foreign airlines? Did they receive reimbursements due to the government-imposed grounding of all aircraft for several days following 9/11, effectively telling them they were prohibited from attempting to earn money during that time?
Besides, I think you'd agree it's not an apples to apples comparison - foreign flag carriers were only deprived of service to/from the U.S. during that time, whereas U.S. flag carriers were effectively deprived of ALL of their operations.
#24
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,068
Originally Posted by OMAguy
KLM between AMS and GVA -- 1.5hr flight -- and in Y you get your choice of either coffee, tea, or water, and a package sandwich. No soda, no juice -- three choices. It is nice to get something, just not as glamorous as some may lead you to believe.
Contrast KLM to BA, however, who provides a sandwich along with your choice of beverage (including alcohol) in coach on European flights of a similar length. I guess that brings up an interesting point -- there are service choices in many foreign markets, but the choices are becoming fewer in the U.S.
And before someone says it, fares in Europe are also cheap. LHR-FRA on BA start at GBP 44+ RT (aboout $84+ RT). Short-hauls are even cheaper. LHR-CDG is GBP 25+ RT (about $47+).
Code:
LONFRA-BA 10FEB05 *RULE DISPLAY* TARIFF 0021 RULE 5590 * ADD APPLICABLE TAX * FED INSP FEES * -FARE BASIS GBP NUC PTC FT GI NEUNBA R 44.00 84.86 ADT EX EH NEUNBA/CH00 R 44.00 84.86 CNN EX EH NEUNBA/IN90 R 4.00 8.48 INF EX EH NEUNBA R 44.00 84.86 INS EX EH NEUNBA/CH00 R 44.00 84.86 UNN EX EH BOOKING CODES N FIRST TRAVEL -22JAN05
Originally Posted by OMAguy
Of course there is still some "international service" on some domestic segments, but we must remember that the primary routes of these international airlines are international flights. There are few carriers that have such large domestic structures as US airlines.
Assuming these SYD-MEL frequencies are blocked at 90 minutes and require a 45-minute turn time, that makes 2:15 per one-way. Keeping in mind these flights only operate during the day and evening (no redeyes), that means it would take approximately nine 767's for this route alone.
If Alaska were to replicate such capacity on such a route with its current equipment, it would need 2,160 (9 x 240) dedicated seats. Since AS's average aircraft size is smaller at approximately 140 seats, AS would have to allocate 15 aircraft just to this route. That's about 15% of AS's total mainline fleet.
And we haven't even mentioned SYD-BNE (18 frequencies each way) or MEL-BNE (14 frequencies each way)...
While those in the U.S. may think of QF as an international carrier, they are by no means a small carrier domestically down under.
#25
Join Date: Dec 2001
Posts: 1,617
Originally Posted by Snowdevil
Perhaps this is a good time to remind you that the payments AS received weren't loans, but reimbursement from the U.S. government - .
AS also benefits from the government "bypass mail" subsidy program.
Any whinges about the high cost of flying certain routes, or that in 2003 $71.4 million in government handouts were supposedly "reimbursements", not "subsidies" doesn't detract from the simple fact that ALK has had its hands deep down the pants of US taxpayers for quite some time.
#26
Join Date: Jul 2001
Posts: 702
Originally Posted by Quokka
Perhaps this is a good time to remind you that AS is (by far) the largest recipient of government EAS subsidies ever. Care to guess how much in EAS subsidies AS has sucked out of US taxpayers over the life of the program?
AS also benefits from the government "bypass mail" subsidy program.
Any whinges about the high cost of flying certain routes, or that in 2003 $71.4 million in government handouts were supposedly "reimbursements", not "subsidies" doesn't detract from the simple fact that ALK has had its hands deep down the pants of US taxpayers for quite some time.
AS also benefits from the government "bypass mail" subsidy program.
Any whinges about the high cost of flying certain routes, or that in 2003 $71.4 million in government handouts were supposedly "reimbursements", not "subsidies" doesn't detract from the simple fact that ALK has had its hands deep down the pants of US taxpayers for quite some time.
Of course without EAS....no major airline would serve those markets in the first place!
Why do people suffer from the misconception that AS is taking money home in armored cars serving places like DUT, ADK, etc? If that were so, wouldn't you see other airlines starting service, too?
#27
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Portland
Posts: 11,572
I'm not sure what the dispute is here. It seems universally accepted that US domestic carriers offer a much lower service standard than most international carriers. Whether Alaska (or those other carriers) are subsidised has nothing to do with it, nor does the cost of a ticket. Alaska doesn't need to offer meals on SNA-OAK because the competition doesn't and Alaska's customers don't expect a meal on a segment of that length in the US. Heck, given that the only competition is WN, I'm surprised this route hasn't gone QX.
#28
Join Date: Jan 2002
Location: Vancouver, BC, Canada
Posts: 5,075
Originally Posted by Snowdevil
They didn't need it - for the most part, foreign air carriers are subsidized by the state already.
Besides, I think you'd agree it's not an apples to apples comparison - foreign flag carriers were only deprived of service to/from the U.S. during that time, whereas U.S. flag carriers were effectively deprived of ALL of their operations.
But the point is, the varying amount of state aid shouldn't be used as a justification on the lack of meals on certain flights. There's no relationship between the two.
#29
Join Date: Sep 2001
Location: Seattle, WA
Posts: 5,957
No, the justification for the lack of meals is that the fares are at an all time low. You can buy a coast to coast ticket for $198 round trip. Sure, you could have done the same thing in 1985 but with inflation $198 gets you a lot less then it did in 1985 - and it's no different in the airline business. You get what you pay for. Meals are not what people pay for - they pay for transportation and, frankly, I think that people underpay for a service that allows you to travel from one side of the country, safely, in about 1/10th of what it would take you to drive. Air travel has become a commodity that nearly anyone can afford now and the luxuries are gone - but so are the sky high air fares.
I might also add that Alaska offers food, either buy on board or complimentary, on flights that are of a duration that one might normall have a meal or snack at home. If one can't go for more then 2 or 3 hours without a meal or snack then they should pack them to bring themselves.
I might also add that Alaska offers food, either buy on board or complimentary, on flights that are of a duration that one might normall have a meal or snack at home. If one can't go for more then 2 or 3 hours without a meal or snack then they should pack them to bring themselves.
#30
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Portland
Posts: 11,572
Originally Posted by AS Flyer
No, the justification for the lack of meals is that the fares are at an all time low.