BOB W

Just trying to look out for the hoi poloi!

JC5280

Just had a similar service experience as the OP on a SAN-FLL flight. First drink order, and first interaction with the crew was an hour in to the flight (boarded with F, so had been sitting there for 95 minutes at this point) which was roughly over eastern Arizona. Breakfast service on this flight had the first tray being delivered at the time we were passing over Austin, TX, two full hours after departure. That was it. We heard announcements bout the first and second cart services occurring in the economy section, which made it even more annoying.

I don’t believe that there wasn’t any coincidence that this young FA had the “CONTRACT NOW” lanyard in full display the whole flight. The second young FA who joined him in the F galley midway through the flight sat down next to him and both proceeded to scroll instagram for a while.

By contrast, my return flight on AA had some of the best service I have experienced in quite some time.

qraec777

don't give them ideas! Euro-Biz seats are the last thing that we need

pipeliner

I'll take F over PE economy any day, but, like others have noted, FA attentiveness in F is sometimes poor, at best. My pet peeve is not getting a drink refill when the meal comes. I like to have a beverage with my meal and the initial drink is invariably gone by the time the meal arrives. Some FAs are very good about this, others not so much. On a recent series of many flight segments in a two week period, I had one FA in F who was absolutely outstanding. Unfortunately I did not notify Alaska Cares as it is good to recognize and reinforce excellent service.

vanillabean

I find it absolutely delightful every time a casual traveler in Premium goes looking for the bathroom in First and tries to open the closet door. The benefit of sitting in Premium is that you get a chance to observe the scenario from the get-go, the wandering eyes, overcoming your fears, the sense of discovery, the buildup of courage, the shift from flicker to focus.

dayone

I see this on almost every flight.

Eastbay1K

(1) Shocked that the "nearly opaque" curtain doesn't block the view, and (2) I often see a "casual traveler in First" trying to open the closet door for the loo. Oh, and while I'm at it, (3), because there's a "get," but fortunately not a "go" when they arrive at the closet.

navydevildoc

The wandering stumble of confusion is a source of amusement for me as well. I feel bad for them, but then the real joy is when they discover that the J lav is like half the size of the ones in the back. It seems a lot of people think it's some spacious compartment with an attendant and mints.

eponymous_coward

Nobody's shown you the shower and bidet in the REAL AS F lav? Or the bar they have at the back of the plane? Complete with Krug, Chateau Lafite Rothschild and expensive whiskey?

qraec777

Can confirm that the AS F lavs are much better than the EK F showers you get on their A380s!

While EK only offers up to 5 minutes of water time in their showers, there's no limit on Alaska
https://www.tiktok.com/@oldrowoffici...583147?lang=en

Boraxo

Will have an opportunity to test this out soon as flew F yesterday and will be Premium aka E+ in a week. The legroom is a big deal for me and seat width is #2 so i can't see F>P. If you rely on airline for food and drink then you clearly don't fly enough to be posting on FT. As others have noted, the bathroom access is probably underrated, and a key benefit of F.

Eastbay1K

Well, almost hate to bring it up, but since the hate is almost, you know, the way those micro sinks splash, you've almost got a bidet!

alaska88

Please please please write in to Alaska. Those of us that also wear the red lanyard want a good contract to be able to keep up with the cost of living etc. However the majority of us realize that doing a crappy job does nothing to achieve the goal of a great contract.. We need our customers to support us and most of us continue to have pride in our jobs and want to provide an excellent experience onboard. Some of our coworkers just need reminding that they have a job to do.

UAPremierExec

Ahem.

https://www.alaskaair.com/content/tr...s/comfort-seat

mtofell

I can only imagine how many man-hours were spent writing, re-writing, woke-testing and running by legal counsel this material to meet today's standard and fear of being canceled, called out, shamed and ridiculed for appearing uncaring and insensitive.