Community
Wiki Posts
Search

[Rant] Premium Is Better than First

Thread Tools
 
Search this Thread
 
Old Feb 13, 2024, 11:09 am
  #31  
 
Join Date: Mar 2010
Location: Seattle, WA, USA
Programs: AS MVP Gold 75K, Marriott Lifetime Titanium
Posts: 1,598
Originally Posted by Eastbay1K
...that includes the nearest lav you're supposed to use while seated @ Row 6.
Add to that what seems to me 30+ minutes when the aisle is blocked for drink/food service. Even in my preferred 17C/D it seems like it takes forever to clear the aisle.
anteater likes this.
WillTravel4Food is offline  
Old Feb 13, 2024, 11:32 am
  #32  
 
Join Date: Sep 2015
Location: Boston's north shore
Programs: AS MVP Gold 75k, DL Silver Medallion
Posts: 298
I can't agree with OP's position, but I am glad to hear that people who do prefer Premium are getting a product they prefer. I'm all for meaningful options. I'd love for the option to "buy out" a middle seat in Premium to be offered, for cash and/or for miles... for those of you who want it. Lower passenger volume on a plane makes me more comfortable and probably improves passenger comfort and health. Let people buy what they prefer.

Personally, the dedicated lavatory for F is the ultimate deciding factor for MY case. That, and less jostling overall as I reach my forward seat is very meaningful to someone with a chronic health condition (affecting mobility and my threshold for-/susceptibility to- pain.)

I don't need extra legroom, but not being elbowed by my neighbor is worth $$$. If there were a toilet at mid-cabin, two seats in Premium (mine + a Comfort seat) would suit me as well as F. That isn't what AS has on its planes, however, so Premium is worst of all worlds. As it is, on the rare occasion I sit in Y, I elect a window seat (+ comfort middle) closer to the economy facilities. I just don't want to risk limping down the aisle during turbulence. Pre-boarding--when done correctly, with plenty of time--makes the long walk safer for me than it is in flight.

I prefer a hot meal (and cloth napkin + metal utensils) over a boxed meal by an enormous margin. Making Fruit & Cheese an always-available F meal choice was perfect for when the other selections don't appeal to me.

I can't repeat enough how happy I am that Alaska never installed screens in seats alongside those enormous, obnoxious metal boxes under the seats that were needed to support the technology. I carry my own entertainment, and I want the entire space ahead of me for my carry on. (My frozen shoulder makes accessing the overhead bin difficult some days, impossible on others.) I liked the old Digiplayer option, but only for my kid who viewed those as a special treat.

I pay out of pocket for AS F enough to have been MVP for close to a decade now. I suppose that says it all. I've voted with my wallet. I'll keep doing so.

Nonstop, direct flights are the first factor in my choices most of the time, but comfort (seat WIDTH, cushioning, accessibility of facilities) in flight is also worth my cold, hard cash. Healthy, long-legged types will have different priorities. That seems pretty normal to me, and capitalism working properly should supply us both with the options we want.
Waitlisted and blue bear like this.
willoL is offline  
Old Feb 13, 2024, 12:00 pm
  #33  
FlyerTalk Evangelist
 
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,397
I'd love for the option to "buy out" a middle seat in Premium to be offered, for cash and/or for miles... for those of you who want it.
It exists, "EXTRA SEAT" is a thing. A discounted version of this is going to be "LOLOLOLOLOL, haha, we're running a business, if you want two seats, buy them at the going rate like you can today".
eponymous_coward is offline  
Old Feb 13, 2024, 12:47 pm
  #34  
 
Join Date: May 2005
Location: Eugene, OR
Programs: Alaska MVP 100K
Posts: 597
I chose 17A over 1C on a redye from Hawaii last weekend - the F aisle seats are torture overnight IMO. There's hardly a difference in recline from the back, and a coach window seat at least allows you to lean against the wall.
LGACIC is offline  
Old Feb 13, 2024, 1:40 pm
  #35  
 
Join Date: Aug 2015
Location: SFO
Programs: AS 75K (OW), SK Silver (*A), UR, MR
Posts: 3,347
Originally Posted by LGACIC
a coach window seat at least allows you to lean against the wall.
I imagine a couple of Advil might come in handy during turbulence.
vanillabean is offline  
Old Feb 13, 2024, 5:25 pm
  #36  
 
Join Date: Apr 2003
Location: SEA, NW/DL 1.6Million Miler
Programs: DL 1MM Annual Silver,AS 100K 22-24, AS 75K 15-21
Posts: 4,278
Originally Posted by eponymous_coward
It exists, "EXTRA SEAT" is a thing. A discounted version of this is going to be "LOLOLOLOLOL, haha, we're running a business, if you want two seats, buy them at the going rate like you can today".
By the logic of European model, extra seat cost is shared by the person on window side, and by the person on the Aisle. The model you are advocating makes the "purchaser" the full access to the middle seat by purchasing the seat outright. In reality, the other person who didn't pay the extra seat, also gets a free benefit of having the middle seat open. I would prefer the European model in this case...

Jiburi
jiburi is offline  
Old Feb 13, 2024, 5:30 pm
  #37  
FlyerTalk Evangelist
 
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
Programs: Jumbo mas
Posts: 38,651
Originally Posted by jiburi
I would prefer the European model in this case...

Jiburi
Sounds like something a former White House resident (at least) once said while married to a non-European non-model

I'd prefer a consistently good F product, and a true Y+ product.
Eastbay1K is offline  
Old Feb 13, 2024, 7:11 pm
  #38  
 
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,834
Not quite sure where to put this but I just heard an interesting announcement on my AS flight. I am in F but it seemed to be directed more at coach. The FA announced that they had just concluded the first drink service and the carts were now out of the aisle. If anyone wanted anything before they came around again in two hours to please come to the rear galley and ask and to not use the call button as that was for emergencies only. First time I have ever heard that on an AS flight.
Finkface is offline  
Old Feb 13, 2024, 7:44 pm
  #39  
 
Join Date: Aug 2012
Location: LAX/SFO
Programs: AS 100k, BA GGL, UA 1k, DL DM, AC SE, B6 Mosaic4, Hyatt/Hilton/Wyndham/IHG Diamond, Marriot Ti
Posts: 1,249
Originally Posted by Finkface
Not quite sure where to put this but I just heard an interesting announcement on my AS flight. I am in F but it seemed to be directed more at coach. The FA announced that they had just concluded the first drink service and the carts were now out of the aisle. If anyone wanted anything before they came around again in two hours to please come to the rear galley and ask and to not use the call button as that was for emergencies only. First time I have ever heard that on an AS flight.
I heard the same announcement a couple times on my flights so not isolated. It serves as a reminder to me that their service flow is totally off when they announce this before all passengers in F have even received their first drink.
be_rettSEA likes this.
TalkingPoint is offline  
Old Feb 13, 2024, 7:49 pm
  #40  
FlyerTalk Evangelist
 
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,375
probably didn’t want to end up the implied problem in a ranting FT thread
jrl767 is offline  
Old Feb 14, 2024, 12:17 pm
  #41  
FlyerTalk Evangelist
 
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,397
Originally Posted by jiburi
By the logic of European model, extra seat cost is shared by the person on window side, and by the person on the Aisle.
A European model for what? There is no Y+ product nor is there recliner F in Europe for the typical EU or UK airline flying narrowbodies.

Again, AS isn't going to cripple their capacity in coach by turning PC into a downgraded F cabin unless they're just going to get rid of F altogether and just do something very different. Especially since it's "hey, I should get this for free since I fly you a lot" (which is, again, not how any of this works in Europe).

And they literally bought an airline that did something very different (VX) and went "nah" so there'd have to be some very good $ for change...
eponymous_coward is offline  
Old Feb 14, 2024, 5:46 pm
  #42  
 
Join Date: Mar 2007
Location: Oregon
Programs: AS MVPG75K
Posts: 84
Its interesting to see the different points of view expressed here. Clearly having an empty middle seat in Premium makes the experience much more tolerable and I arrange that whenever possible. However, for me I will take any First seat over any Premium seat and thank you to any of you who decline an upgrade on my flights.
Eastbay1K and be_rettSEA like this.
perktd is offline  
Old Feb 14, 2024, 9:04 pm
  #43  
 
Join Date: May 2005
Location: SEA
Programs: AS; Hyatt Globalist; Hilton Gold; NEXUS
Posts: 979
To me, this is all about the combo of hard and soft product and what the expectations are for each.

There has been a definite decline in the quality of service in the F cabin for many years now. In these parts I am a relative youngin, having taken my first AS flight in F circa 2008 after moving out to the west coast. The prayer cards were still a thing back then. I remember one flight in particular, HNL-PDX, that had one of the nicest, most attentive FAs I've ever encountered on any airline. Of course, we were all addressed by name and our jackets were hung up. PDBs orders were taken as we were sitting down. He noticed one elderly passenger having trouble with her food and offered to cut her steak. He kept the drinks flowing in the cabin and was just an extremely kind gentleman.

Those days are unfortunately long gone. Now you're lucky to get dessert catered properly. PDBs are a thing of the past. The FAs gossip about other passengers and hide in the galley with the curtain closed. One younger FA that was assigned to the F cabin this past June went ballistic on my wife for opening the galley curtain. We were 18 hours into SYD-NAN-LAX-SEA, on the last leg after hours of delays at LAX. On the FJ A350 you have to go behind a curtain to get to the J lav and my wife did that absentmindedly on an AS 737. You would have thought the world was ending.

In Y+, I know what I am getting from the FAs, assuming 'turbulence' doesn't hit on a short flight. A drink service or two, and peace/quiet for the flight. I'm perfectly fine with that. Generally I don't need a ton of service, but I also want what I paid (miles or cash) for.

On the other hand, I prefer the hard product in F over Y+ on AS 10 times out of 10. Even though I am not a 'customer of size', I appreciate the wider seat and the lack of armrest fights.

Generally my rule of thumb is - domestically, I book Y+, internationally I book J. The upgrade in hard product is worth it on the longer flight, and the service gets much closer to meeting expectations compared to domestic F.
sullim4 is offline  
Old Feb 14, 2024, 10:26 pm
  #44  
 
Join Date: Jun 2004
Location: Anchorage, AK
Programs: Lifetime AS 1MM & MVPG, AS MVPG100K, AA, DL, HH-G
Posts: 8,259
To me the biggest problem with PE is on the short haul flights. I have DEN-SEA-LAX coming up at the end of the month, both flights mid-day. Both flights have the same (lame) menu problem! Lack of choices. Signature Fruit & Cheese Platter

Jetsetter's Jam

Mediterranean Tapas Picnic Pack

Northwest Deli Picnic Pack

Kids’ Choice Picnic Pack

To me the F&C got old years ago and I can only eat so much Jetsetters Jam. As A 100K with lounge access in DEN & SEA I can enjoy much better choices. But there needs to be some other options!
TheBeerHunter likes this.
BOB W is offline  
Old Feb 14, 2024, 10:39 pm
  #45  
FlyerTalk Evangelist
 
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,375
eminently reasonable rant for now, Bob, but you’ll almost certainly get the UG on one if not both legs of that trip and it’ll be moot
BOB W and perktd like this.
jrl767 is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.