MAX 9 Cancelations - What to Ask for?
Jan 6, 2024, 4:09 pm
#1
Original Poster
Join Date: Oct 2017
Location: Alaska
Programs: Alaska MVP Gold100K
Posts: 35
MAX 9 Cancelations - What to Ask for?
Family would have been stuck in NJ until at least Monday if we waited for AS flights. Have booked them on EWR-SEA tomorrow and AS changed existing reservation EWR-SEA-ANC reservation to just SEA-ANC for tomorrow afternoon.
Are we entitled to anything besides some amount of $$ back for EWR-SEA? How do they figure the value of those legs? Even if not entitled to anything is there anything we should ask for? Family is 100K, 2 MVPG, and one nada.
thanks for the help!
Are we entitled to anything besides some amount of $$ back for EWR-SEA? How do they figure the value of those legs? Even if not entitled to anything is there anything we should ask for? Family is 100K, 2 MVPG, and one nada.
thanks for the help!
Jan 6, 2024, 6:07 pm
#2
Join Date: Apr 2009
Location: YYF/YLW
Programs: AA, DL, AS, VA, WS Silver
Posts: 5,951
Beyond the (generous) systemwide flexible travel policy, it's not clear to me what other compensation you'd be entitled to, any more than any other cancelled flight.
Jan 6, 2024, 7:14 pm
#3
Join Date: Nov 2013
Location: LAX
Programs: AS 100K, DL PL, B6 M3
Posts: 180
Alaska refused to ticket you on another airline to Seattle given the circumstances?
Jan 6, 2024, 7:25 pm
#4
Join Date: Apr 2014
Location: BOS & SFO
Programs: Alaska MVP Gold
Posts: 675
HUCA until you get a reroute on an other airline. This morning I was trying to get a BOS-SFO rerouted even though it hadn't been cancelled yet, and a helpful chat agent was very willing to reroute on AA/UA/B6 -- that being said the limited inventory due to JPM healthcare conference and northeast weather meant that alternative options didn't work better for me than the BOS-PDX(overnight)-SJC I had booked as a backup that I'm currently sitting on.
Jan 6, 2024, 9:24 pm
#5
Join Date: Jul 2018
Location: sometimes, strangely, I find myself at home
Programs: I need to do better in managing my affiliations. Oops, I overshot the runway for status next year.
Posts: 651
As far as what you are entitled to, I'd hope it would be the value of flights missed or the cost of flights a close as practical to your original flights.
Plus the moon and stars because of your status.
Plus the moon and stars because of your status.
Jan 7, 2024, 8:20 am
#6
formerly Sleepy_Sentry
Join Date: Jul 2011
Posts: 614
I would ask for a free fruit and cheese plate if sitting in Row 26.
Jan 7, 2024, 8:27 am
#7
Join Date: Sep 2011
Location: SFO
Programs: AS, UA, WN, IHG Diamond Elite, Hyatt Globalist, Hilton Gold, CET 7*
Posts: 3,300
Jan 7, 2024, 9:38 am
#8
Join Date: Oct 2007
Location: NYC, Wash DC
Programs: BA Gold, UA Plat (1mm),Marriott LT Plat, Avis PC, National Exec Elite, Hertz PC
Posts: 394
Thanks to the US Congress that’s owned by the airline industry, you are entitled to nothing and you will like it! There is no reason why we can’t have some sort of compensation scheme like EU261 in the US.
Jan 7, 2024, 11:41 am
#9
Join Date: Jan 2011
Location: Washington, D.C.
Programs: AA, but I play the field
Posts: 1,440
Would EU 261 require an airline to pay compensation to passengers when a flight is cancelled due to compliance with a government order?
Jan 7, 2024, 12:41 pm
#10
Join Date: Apr 2018
Programs: Alaska Mileage Plan
Posts: 89
Just saw that the flexible travel policy has been extended another day for flights on 1/9. Anyone with a booking for this next week should probably keep a close eye on that.
Jan 7, 2024, 12:56 pm
#11
Join Date: Feb 2005
Location: West Palm Beach
Programs: Free Agent
Posts: 791
Would Alaska be able to switch my ticket over to AA? I'm scheduled to fly a 900max later this week from FLL and Alaska has pretty slim alternative options from here....but plenty of AA options. Still too early to call.
Jan 7, 2024, 2:11 pm
#12
Join Date: Jan 2007
Location: CHS
Programs: Lots
Posts: 1,012
There was someone in a different thread who got switched to a different carrier. Has your flight actually been cancelled? If so I’d be surprised if you were denied, provided you provided the proposed changes (give them specific flight numbers, don’t rely on AS coming up with it, this is applicable to every delay/ cancellation). If your flight is still scheduled though I suspect it will be more difficult to get changed.
Jan 7, 2024, 2:56 pm
#13
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,854
https://flightpatrol.com/claiming-co...max-grounding/
Can I claim compensation for a Boeing 737 Max flight delay?
The grounding of an entire fleet of aircraft by a government will usually be deemed as an “extraordinary circumstance” which means you would not be eligible for flight delay compensation under EU Regulation 261/2004.
Jan 7, 2024, 7:55 pm
#14
Join Date: Aug 2015
Location: HNL
Programs: AS MVPG, Global Entry
Posts: 771
Can add one data point -- unsuccessful attempting to switch to OAL as my flight has yet to cancel.
Jan 7, 2024, 8:02 pm
#15
Join Date: Dec 2016
Location: LAX
Programs: MVP100K, A-list, Marriott/IHG Plat, CHP525 Ticket Plat, CHP Solo Carpool 100K, Costco EXP, Tinder 1K
Posts: 820
So far AS travel waiver is until Jan 9th. Meanwhile UA travel waiver for max 9 has been extended to Jan 10th.