100K/75K AA Upgrade (SWU) Codes
Apr 14, 2024, 12:02 pm
#317
Join Date: May 2013
Location: SEA
Programs: AS MVP Gold 100K
Posts: 2,030
So this is impossibly frustrating. After spending hours trying to find C space on both an outbound and inbound flight to LHR that works for me, I call the dedicated phone number at AA and guess what, they can't see the code and can't book anything. They say call AS. I call AS and of course its Sunday so they can't help. Call AA again to see if another person can do it and once again met with a brick wall, despite them trying to do everything under the sun to get it to work. WHAT THE HELL ALASKA!!!. So I guess I will wait till tomorrow while I watch C space disappear before my eyes.
For me, between the limited timeline to use the upgrade, the scarcity of C space at this late date, and the impossibility to actually use the upgrade code, this isn't much of a "benefit".
For me, between the limited timeline to use the upgrade, the scarcity of C space at this late date, and the impossibility to actually use the upgrade code, this isn't much of a "benefit".
Apr 14, 2024, 12:11 pm
#318
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,740
So this is impossibly frustrating. After spending hours trying to find C space on both an outbound and inbound flight to LHR that works for me, I call the dedicated phone number at AA and guess what, they can't see the code and can't book anything. They say call AS. I call AS and of course its Sunday so they can't help. Call AA again to see if another person can do it and once again met with a brick wall, despite them trying to do everything under the sun to get it to work. WHAT THE HELL ALASKA!!!. So I guess I will wait till tomorrow while I watch C space disappear before my eyes.
For me, between the limited timeline to use the upgrade, the scarcity of C space at this late date, and the impossibility to actually use the upgrade code, this isn't much of a "benefit".
For me, between the limited timeline to use the upgrade, the scarcity of C space at this late date, and the impossibility to actually use the upgrade code, this isn't much of a "benefit".
Apr 14, 2024, 1:29 pm
#319
Join Date: Mar 2019
Location: SFO
Programs: AS MVPG 75k, Hilton Diamond, Bonvoy Plat, Kenya Airways Gold
Posts: 225
I tried to use mine this year for the first time in a long time, and I've spoken with 3 different AAgents who all insisted the SWU was applied to my reservation, and yet the "upgrades" button doesn't appear in my app to reflect the fact that I'm waitlisted. Honestly not too frustrated we're losing this benefit it had extremely limited use cases to begin with.
Apr 14, 2024, 3:03 pm
#320
Join Date: May 2013
Location: SEA
Programs: AS MVP Gold 100K
Posts: 2,030
I tried to use mine this year for the first time in a long time, and I've spoken with 3 different AAgents who all insisted the SWU was applied to my reservation, and yet the "upgrades" button doesn't appear in my app to reflect the fact that I'm waitlisted. Honestly not too frustrated we're losing this benefit it had extremely limited use cases to begin with.
Apr 14, 2024, 6:55 pm
#322
Join Date: Dec 2007
Location: Portland
Programs: MVPGold 75K
Posts: 501
Apr 14, 2024, 8:33 pm
#323
Join Date: May 2013
Location: SEA
Programs: AS MVP Gold 100K
Posts: 2,030
UPDATE- As I indicated earlier this morning, I was totally unable to use this SWA despite calling the designated AA number and calling back two more times. This evening I gave it one more try. They didn't bat an eye, said nothing about any issues finding the SWA and it cleared into J on both trans Atlantic flights. So weird!!!
Apr 15, 2024, 7:58 am
#324
Join Date: Mar 2010
Location: Fort Worth, TX
Programs: AS MVP Gold 100K, Marriott Titanium
Posts: 10
I tried to use mine this year for the first time in a long time, and I've spoken with 3 different AAgents who all insisted the SWU was applied to my reservation, and yet the "upgrades" button doesn't appear in my app to reflect the fact that I'm waitlisted. Honestly not too frustrated we're losing this benefit it had extremely limited use cases to begin with.
Apr 16, 2024, 5:57 am
#325
Join Date: Jul 2008
Location: PGD
Programs: AS 100K, DL DM 1MM, UA 1MM
Posts: 437
Mine have not shown up yet, my taller half's have . I see scant places to use them for our purposes. Since I've already made my 100K nut, I have no incentive to buy anything other than main cabin, so that's lost revenue for AA.
I am also disappointed to see this go away. I'll likely continue fly like I am, but maybe not go the extra miles between one SWU and two. Would love to be able to apply our SWU to other OW partners for 2025 which is something that was alluded to earlier with the AA program. BA (as awful as they can be) is more convenient for me from SEA.
I am also disappointed to see this go away. I'll likely continue fly like I am, but maybe not go the extra miles between one SWU and two. Would love to be able to apply our SWU to other OW partners for 2025 which is something that was alluded to earlier with the AA program. BA (as awful as they can be) is more convenient for me from SEA.
Apr 16, 2024, 9:30 am
#326
Join Date: Aug 2000
Location: Seattle, WA
Programs: Alaska 100K - MM, defender of shoes on the carpeted bulkhead 4ever, AA LT PLT, Hyatt Glob, HH Dia
Posts: 7,450
Mine showed up in my inbox at 9 pm 4/10. I was able to redeem them in 10 minutes with two separate phone calls with AA. I'm glad you were able to find yours!