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Old Nov 2, 2022, 10:23 am
  #1  
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Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,425
System-wide IT issue?

Currently sitting on AS300 at the gate with the door open. Was supposed to take off about 45 minutes ago, but apparently AS has a “system-wide IT issue” that is preventing flight planning. At first they said it was a SAN airport issue, but now said it is affecting all of AS.

Anyone else hearing that?
skunker is offline  
Old Nov 2, 2022, 10:27 am
  #2  
 
Join Date: Nov 2016
Location: On a plane or a beach
Programs: Yes
Posts: 3,156


Perhaps the UG professor found his way into the operations system.


As someone waiting for an AS flight, this worries me.

Note: I have no information as of this post.

🙌🏻🍹
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Old Nov 2, 2022, 10:45 am
  #3  
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Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,425
Well, looks like the issue is somewhat resolved. Had to get another airport to file the flight plan for the AS flights at SAN. Captain said it was someone in the Midwest. 🤷🏼‍♂️
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Old Nov 2, 2022, 4:19 pm
  #4  
 
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,834
Same issue at LAX earlier this morning. They said it was a system-wide issue originating in SEA.

ETA: sitting and waiting at our destination airport now. No gates available because there are aircraft stuck at the available gates due to the aforementioned IT issue. So it seems it still isn’t completely resolved yet.
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Last edited by Finkface; Nov 2, 2022 at 6:01 pm
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Old Nov 2, 2022, 9:26 pm
  #5  
 
Join Date: Oct 2015
Location: Australia / USA
Programs: AS 100K, UA 1K, VA Platinum, HA Platinum, QF Gold, HH Diamond, Hyatt Globalist, Marriott Gold
Posts: 414
The website has not been working either. Either extremely slow or receiving errors. Tried using both computer & app, different devices. Called customer service. Did not auto-detect me and asked to enter my MP # . Rep couldn't assist me. Said to try later. Flying tomorrow and I needed to change a flight. Thanks AS :-(
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Old Nov 2, 2022, 11:56 pm
  #6  
 
Join Date: Oct 2019
Location: PDX, OGG or between the two
Programs: AS 75K
Posts: 2,868
I think AS has been having an IT "issue" since...... well, since the internet was invented.
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mtofell is offline  


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