AS Schedule Changes (2022)
#196
Join Date: Jun 2009
Posts: 42
I was looking for this previously. Here are the “nearby” cities permitted when changing a reservation due to schedule changes. This is shown when you are in the process to make a change. Hope this helps someone.
#197
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,385
those are “co-terminals” which are more relevant for SDC than schedule changes
as I have mentioned above, I was able to change SEA-IAD to SEA-PHL and then SEA-JFK when AS cancelled my originally booked flights
as I have mentioned above, I was able to change SEA-IAD to SEA-PHL and then SEA-JFK when AS cancelled my originally booked flights
#198
Join Date: Dec 2016
Location: LAX
Programs: MVP100K, A-list, Marriott/IHG Plat, CHP525 Ticket Plat, CHP Solo Carpool 100K, Costco EXP, Tinder 1K
Posts: 820
SEA/PAE
SFO/SJC/OAK
LAX/ONT/BUR/SNA
Schedule change, however, allows you to change co-terminals beyond the west coast area.
#199
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,385
which was exactly my point
#200
Join Date: Dec 2016
Location: LAX
Programs: MVP100K, A-list, Marriott/IHG Plat, CHP525 Ticket Plat, CHP Solo Carpool 100K, Costco EXP, Tinder 1K
Posts: 820
19 schedule changes this time.. Oct 6th-Nov 14th for me. Check your itinerary and see if there are significant changes!
#201
Join Date: Dec 2016
Location: LAX
Programs: MVP100K, A-list, Marriott/IHG Plat, CHP525 Ticket Plat, CHP Solo Carpool 100K, Costco EXP, Tinder 1K
Posts: 820
Called agent, told her I have 19 schedule changes, she said AS will release winter schedule on Sept 17th, so I should call them after that for my Oct/Nov/Dec bookings, and she gave me a 10min lecture of how I shouldn't keep calling them every week and changing it because the system won't recognize my original reservation, whereas if I let the schedule changes roll, the system will compare the finalized winter schedule with my original booking, and therefore rebooking me on a flight departing closer to my original departure time. She said if I change it now, it will be summer schedule and therefore still not finalized yet. Then she said perks of schedule changes like departing from co-terminals, choose a better timing, no fare difference, the change is on us, operational issues and that's why there are so many schedule changes... Nice lecture, tone is fine, I didn't feel offended at all.
Now the fun game: guess the agent is from which call center?
Now the fun game: guess the agent is from which call center?
#203
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,733
Called agent, told her I have 19 schedule changes, she said AS will release winter schedule on Sept 17th, so I should call them after that for my Oct/Nov/Dec bookings, and she gave me a 10min lecture of how I shouldn't keep calling them every week and changing it because the system won't recognize my original reservation, whereas if I let the schedule changes roll, the system will compare the finalized winter schedule with my original booking, and therefore rebooking me on a flight departing closer to my original departure time. She said if I change it now, it will be summer schedule and therefore still not finalized yet. Then she said perks of schedule changes like departing from co-terminals, choose a better timing, no fare difference, the change is on us, operational issues and that's why there are so many schedule changes... Nice lecture, tone is fine, I didn't feel offended at all.
Now the fun game: guess the agent is from which call center?
Now the fun game: guess the agent is from which call center?
#204
Join Date: Oct 2001
Location: SW WA
Posts: 3,890
Looks like PDX-BUR and PDX-ONT are down to 1 flight a day in the fall/winter. Not excited by that at all.
#205
Join Date: Dec 2004
Location: BLI
Programs: Alaska Million Mile Flyer, Marriott Lifetime Titanium Elite
Posts: 3,195
Background: Original reservation purchased in Jan 2022 for PAE-PSP and return, over Thanksgiving week 2022. Nonstops were important since I live in Bellingham and, if I wanted to connect, would have flown out of BLI (more on that flaw later). Dates couldn't change due to prepaid plans in PSP.
Four schedule changes through June, all for either a few minutes or a few hours, but I accepted all of them because they maintained the nonstops. Then:
- On July 24, the outbound PAE-PSP nonstop disappeared and became a connecting flight. Since I had to change planes anyway, I shifted to a BLI-SEA-PSP-SEA-BLI routing to save an hour of driving each way.
- On July 31, the same-day connecting return flight to BLI disappeared (there were no other options; I would have had to spend the night in SEA to get home). I changed back to PAE, flying PAE-SFO-PSP on the outbound, PSP-PAE nonstop on the return.
- On Aug. 14, the outbound PAE-SFO flight disappears pushing the long-but-daytime itinerary into a late-night arrival in PSP.
I plan to contact Customer Care this week and see that, if I can't get a cash refund (which I doubt, since I used Wallet funds), if I can least get an extension on the expiration of booking with the Wallet funds past January 2023. I paid for a pretty expensive ticket, even in coach, PAE-PSP, specifically for the nonstop convenience.
Sadly, this Million Miler and one-time AS Gold Advisory Board member has given up on the vacation, and my wife agrees. We think we can save the pre-paid lodging booking for use another time.
But we simply can't trust AS' schedules anymore. I've already wasted a lot of time on the phone with CSRs about schedule changes, and rebooking car rentals at ever-increasing rates as Thanksgiving approaches. And who knows if there won't be even more flights dropped between now and then?
More of a vent than a rant. If anyone has tips on getting an extension of Wallet funds, or even a cash refund, I'm all ears. I figure it can't hurt to politely explain the situation and ask.
#206
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,878
Really trying to not make this sound like a rant, but I'm kind of at the end of my frustration tolerance for AS schedule changes, after yet another one today -- the third on the same Thanksgiving week itinerary over three weeks, each less convenient and resulting in a longer travel time than the ones before.
Third time this one has changed. And now I need to figure out what actually changed before making the call.
And I have a second reservation for another family member that probably has the same issue…
#207
Join Date: Nov 2016
Location: On a plane or a beach
Programs: Yes
Posts: 3,161
Originally Posted by Seattlenerd;[url=tel:34514029
34514029[/url]]Really trying to not make this sound like a rant, but I'm kind of at the end of my frustration tolerance for AS schedule changes, after yet another one today -- the third on the same Thanksgiving week itinerary over three weeks, each less convenient and resulting in a longer travel time than the ones before.
Background: Original reservation purchased in Jan 2022 for PAE-PSP and return, over Thanksgiving week 2022. Nonstops were important since I live in Bellingham and, if I wanted to connect, would have flown out of BLI (more on that flaw later). Dates couldn't change due to prepaid plans in PSP.
Four schedule changes through June, all for either a few minutes or a few hours, but I accepted all of them because they maintained the nonstops. Then:
I plan to contact Customer Care this week and see that, if I can't get a cash refund (which I doubt, since I used Wallet funds), if I can least get an extension on the expiration of booking with the Wallet funds past January 2023. I paid for a pretty expensive ticket, even in coach, PAE-PSP, specifically for the nonstop convenience.
Sadly, this Million Miler and one-time AS Gold Advisory Board member has given up on the vacation, and my wife agrees. We think we can save the pre-paid lodging booking for use another time.
But we simply can't trust AS' schedules anymore. I've already wasted a lot of time on the phone with CSRs about schedule changes, and rebooking car rentals at ever-increasing rates as Thanksgiving approaches. And who knows if there won't be even more flights dropped between now and then?
More of a vent than a rant. If anyone has tips on getting an extension of Wallet funds, or even a cash refund, I'm all ears. I figure it can't hurt to politely explain the situation and ask.
Background: Original reservation purchased in Jan 2022 for PAE-PSP and return, over Thanksgiving week 2022. Nonstops were important since I live in Bellingham and, if I wanted to connect, would have flown out of BLI (more on that flaw later). Dates couldn't change due to prepaid plans in PSP.
Four schedule changes through June, all for either a few minutes or a few hours, but I accepted all of them because they maintained the nonstops. Then:
- On July 24, the outbound PAE-PSP nonstop disappeared and became a connecting flight. Since I had to change planes anyway, I shifted to a BLI-SEA-PSP-SEA-BLI routing to save an hour of driving each way.
- On July 31, the same-day connecting return flight to BLI disappeared (there were no other options; I would have had to spend the night in SEA to get home). I changed back to PAE, flying PAE-SFO-PSP on the outbound, PSP-PAE nonstop on the return.
- On Aug. 14, the outbound PAE-SFO flight disappears pushing the long-but-daytime itinerary into a late-night arrival in PSP.
I plan to contact Customer Care this week and see that, if I can't get a cash refund (which I doubt, since I used Wallet funds), if I can least get an extension on the expiration of booking with the Wallet funds past January 2023. I paid for a pretty expensive ticket, even in coach, PAE-PSP, specifically for the nonstop convenience.
Sadly, this Million Miler and one-time AS Gold Advisory Board member has given up on the vacation, and my wife agrees. We think we can save the pre-paid lodging booking for use another time.
But we simply can't trust AS' schedules anymore. I've already wasted a lot of time on the phone with CSRs about schedule changes, and rebooking car rentals at ever-increasing rates as Thanksgiving approaches. And who knows if there won't be even more flights dropped between now and then?
More of a vent than a rant. If anyone has tips on getting an extension of Wallet funds, or even a cash refund, I'm all ears. I figure it can't hurt to politely explain the situation and ask.
#208
Join Date: Dec 2004
Location: BLI
Programs: Alaska Million Mile Flyer, Marriott Lifetime Titanium Elite
Posts: 3,195
A bit more on the schedule changes affecting Thankgiving-period travel and nonstop flights at BLI and PAE in the Aug. 17 business column of Cascadia Daily News, which is based in Bellingham and covers northwest Washington state.
Not FlyerTalk-level detail, though. More of interest to everyday travellers who may fly out of those airports. It's the second long item, "Flightless foul holiday planning."
Not FlyerTalk-level detail, though. More of interest to everyday travellers who may fly out of those airports. It's the second long item, "Flightless foul holiday planning."
#209
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA Plat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 16,878
A bit more on the schedule changes affecting Thankgiving-period travel and nonstop flights at BLI and PAE in the Aug. 17 business column of Cascadia Daily News, which is based in Bellingham and covers northwest Washington state.
I wasn’t impacted by BLI/PAE changes, but AS kindly turned two of my non-stops between RDM and LAX into a connection at - surprise! - SEA. Which “breaks” my airport shuttles and rental car reservations, in addition to a much longer travel time. Sigh. Something to deal with tomorrow on my day off.
#210
Join Date: Oct 2005
Location: Seattle
Posts: 339
Already over 100,000 miles for the year on Mileage Plan but was going to be 5 AS segments short for the year for 100k. Three schedule changes allowed flights SEA-XXX to be changed to PAE--ZZZ-SEA-XXX picking up the extra necessary segments (and PAE being 10 minutes from home)