CX award from Australia. Rule change?
Nov 2, 2021, 3:42 am
#1
Original Poster
Join Date: Mar 2015
Posts: 55
CX award from Australia. Rule change?
Hi all,
I have been trying to book CX business class award from Sydney to DEL/DXB/BKK via HKG.
I have spoken to three different AS agents but all of them said "to get to the destination beyond HKG(DEL/DXB/BKK), I need additional 30000miles on top of the 30000miles I spend on SYD-HKG sector. I used to get tickets with 30000miles ex-SYD to Asian destinations. Did they change the rules??
I have asked AS agents about the rule change but they all said that "I can't price the two segments with 30000miles (need 30000 x 2 miles)"
Does anyone know the change of the award booking rules ex-Australia??
I have been trying to book CX business class award from Sydney to DEL/DXB/BKK via HKG.
I have spoken to three different AS agents but all of them said "to get to the destination beyond HKG(DEL/DXB/BKK), I need additional 30000miles on top of the 30000miles I spend on SYD-HKG sector. I used to get tickets with 30000miles ex-SYD to Asian destinations. Did they change the rules??
I have asked AS agents about the rule change but they all said that "I can't price the two segments with 30000miles (need 30000 x 2 miles)"
Does anyone know the change of the award booking rules ex-Australia??
Nov 2, 2021, 4:51 am
#2
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Hi all,
I have been trying to book CX business class award from Sydney to DEL/DXB/BKK via HKG.
I have spoken to three different AS agents but all of them said "to get to the destination beyond HKG(DEL/DXB/BKK), I need additional 30000miles on top of the 30000miles I spend on SYD-HKG sector. I used to get tickets with 30000miles ex-SYD to Asian destinations. Did they change the rules??
I have asked AS agents about the rule change but they all said that "I can't price the two segments with 30000miles (need 30000 x 2 miles)"
Does anyone know the change of the award booking rules ex-Australia??
I have been trying to book CX business class award from Sydney to DEL/DXB/BKK via HKG.
I have spoken to three different AS agents but all of them said "to get to the destination beyond HKG(DEL/DXB/BKK), I need additional 30000miles on top of the 30000miles I spend on SYD-HKG sector. I used to get tickets with 30000miles ex-SYD to Asian destinations. Did they change the rules??
I have asked AS agents about the rule change but they all said that "I can't price the two segments with 30000miles (need 30000 x 2 miles)"
Does anyone know the change of the award booking rules ex-Australia??
James
Last edited by Flying for Fun; Nov 2, 2021 at 7:11 am
Nov 2, 2021, 1:00 pm
#3
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,029
All awards terminate in Hong Kong unless coming from or going to North America. NA-HGK & HKG-EU also requires two award bookings. There has not been a change of rules. If you look at the award charts you will see that starting in Australia and going to Asia, your only option on CX is to Hong Kong and only Hong Kong.
The shaded map shows a lot more than HKG
https://www.alaskaair.com/content/mi...s/award-charts
Nov 2, 2021, 1:17 pm
#4
Join Date: Jun 2018
Posts: 184
Where in the rules does it say HKG is only destination? Not a transit to other areas of Asia on CX (DEL BKK, but not DXB as in Africa). (ignoring any CV19 restrictions)
The shaded map shows a lot more than HKG
https://www.alaskaair.com/content/mi...s/award-charts
The shaded map shows a lot more than HKG
https://www.alaskaair.com/content/mi...s/award-charts
Nov 2, 2021, 1:37 pm
#5
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Nov 2, 2021, 2:22 pm
#6
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,393
Detailed in the Wiki for CX awards, this isn’t a change and has worked like this for a long time.
https://www.flyertalk.com/forum/alas...019-later.html
“The only awards that do not break at HKG are intra-Asia or North American ones. For instance, Australia-Europe/Middle East/Asia outside of HKG will be two awards (breaking at HKG). The AS award chart can be misleading about this and give you the impression you can fly an award like Australia/Europe-ICN, but the chart for these award types will show "Hong Kong".”
https://www.flyertalk.com/forum/alas...019-later.html
“The only awards that do not break at HKG are intra-Asia or North American ones. For instance, Australia-Europe/Middle East/Asia outside of HKG will be two awards (breaking at HKG). The AS award chart can be misleading about this and give you the impression you can fly an award like Australia/Europe-ICN, but the chart for these award types will show "Hong Kong".”
