*really* long time for BA flights to post to AS
Sep 17, 2021, 12:48 pm
#1
Original Poster
Join Date: Apr 2014
Location: BOS & SFO
Programs: Alaska MVP Gold
Posts: 683
*really* long time for BA flights to post to AS
I flew AA/BA SFO-DFW-LHR-BLR on Aug 27-28 and BA BLR-LHR-BOS on Sep 5 in paid I fare. This should earn me 150% EQM (~27k) and 250% RDM (~45K). None of these flights have posted. I sent in a missing miles credit last week but had no response, and then called support today. Support said that it could take 4-6 weeks for the flights to process due to their contract with BA.
Has anyone had this experience before and is there a way to resolve it faster than 4-6 weeks? I should be getting MVP status as a result of the flights and would like to use it on flights in October, but it seems that is impossible now.
Has anyone had this experience before and is there a way to resolve it faster than 4-6 weeks? I should be getting MVP status as a result of the flights and would like to use it on flights in October, but it seems that is impossible now.
Sep 17, 2021, 1:04 pm
#2
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA ExPlat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 17,399
Watching… I am about to fly BA and the flights will get me over the MVPG threshold. Was counting on using that status on the next trip about a month later for P.C. upgrades and F upgrade chances.
And what happens to RDMs earned on flights earned after the elite-qualifying flight if the status upgrade is delayed? Will they automagically retro-post the additional elite bonus or will customers have to beg for it?
And what happens to RDMs earned on flights earned after the elite-qualifying flight if the status upgrade is delayed? Will they automagically retro-post the additional elite bonus or will customers have to beg for it?
Sep 18, 2021, 11:25 am
#3
Join Date: May 2009
Location: LAX
Programs: AS MVPG100, Hyatt Globalist, MGM Gold, Caesars Diamond
Posts: 636
Flew BA AMS-LHR-LAX on paid I sept 1 and nothing so far. Followed up same as you. This was the first half of a round trip and the agent said it would not post until the trip is complete. Is this true?
Sep 18, 2021, 2:56 pm
#4
Join Date: Oct 2003
Location: New York, NY USA
Programs: UA Gold = nothing, UA Million Miler; Alaska MVP Gold 100K
Posts: 316
Basically the same, flew on August 27/28 JFK/LHR/ZRH - nothing has posted. Sent an email to AS Mileage Plan with the ticket number and documents - will take 4 to 6 weeks. Ouch.
Sep 26, 2021, 9:58 am
#5
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA ExPlat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 17,399
So, looks like I am seeing the same problem with my flight. Nine days and nothing has posted, not even the AS metal BA codeshare flight. :/
The return trip (also BA + AS mix) will be in a few days. If the miles had posted before the return trip, I would have been Gold and eligible for extra status bonus miles. So what is AS’ policy regarding retroactively adding the bonus once they (and BA) get around to posting the delayed miles?
The return trip (also BA + AS mix) will be in a few days. If the miles had posted before the return trip, I would have been Gold and eligible for extra status bonus miles. So what is AS’ policy regarding retroactively adding the bonus once they (and BA) get around to posting the delayed miles?
Sep 26, 2021, 10:09 am
#6
Join Date: Aug 2012
Posts: 6,752
Unfortunately, I've had this experience in the past, though not with BA but with KE. I'm assuming the dynamics are similar. For one of my KE flights, I had to ultimately email my paper KE boarding pass ticket and AS manually entered it. While a few had taken 10 - 14 days to post, I had a couple which required the aforementioned manual credit.
The good news is once you email the ticket, the manual credit appears immediately, if I recall.
The good news is once you email the ticket, the manual credit appears immediately, if I recall.
Sep 26, 2021, 11:07 am
#7
Join Date: Dec 2020
Location: PAE
Programs: AS MVP Gold 75K
Posts: 49
I purchased tickets thru AA (using credits) and flew:
8/14
FCO - MAD on IB (no credit)
8/15
MAD - LHR on IB (no credit)
LHR - SEA on BA (no credit)
I verified that my AS number was on each of the flights through the AA site before departure, and for the BA flight I verified it with the staff at the LHR Lounge. AS number was listed on each of the boarding passes, and I was "upgraded" on IB flights to IB+, and to Business on BA. (75K upgrade cert) Currently at 42/43 days with ZERO credit.
8/14
FCO - MAD on IB (no credit)
8/15
MAD - LHR on IB (no credit)
LHR - SEA on BA (no credit)
I verified that my AS number was on each of the flights through the AA site before departure, and for the BA flight I verified it with the staff at the LHR Lounge. AS number was listed on each of the boarding passes, and I was "upgraded" on IB flights to IB+, and to Business on BA. (75K upgrade cert) Currently at 42/43 days with ZERO credit.
Sep 28, 2021, 5:34 pm
#9
Original Poster
Join Date: Apr 2014
Location: BOS & SFO
Programs: Alaska MVP Gold
Posts: 683
Long-awaited update: Miles posted today (09/28) for DFW-LHR-BLR-LHR-BOS, 32 days since I flew the first flight and 23 days since I flew the last one. My AA SFO-DFW leg hasn't posted and customer support says it may take until mid-October to come in, so I guess I'll be waiting a while on MVP Gold.
Sep 28, 2021, 6:05 pm
#10
Join Date: May 2009
Location: LAX
Programs: AS MVPG100, Hyatt Globalist, MGM Gold, Caesars Diamond
Posts: 636
Long-awaited update: Miles posted today (09/28) for DFW-LHR-BLR-LHR-BOS, 32 days since I flew the first flight and 23 days since I flew the last one. My AA SFO-DFW leg hasn't posted and customer support says it may take until mid-October to come in, so I guess I'll be waiting a while on MVP Gold.
Sep 29, 2021, 3:22 am
#11
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA ExPlat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 17,399
9/18 SEA-LHR on BA posted today. The US domestic feeder flight to SEA operated by AS and marketed by BA on 9/18 is still missing. Same ticket.
Sep 29, 2021, 8:51 am
#13
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA ExPlat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 17,399
i didn’t send anything for my flights that just posted (one is still missing, so … yet). Perhaps they fixed the system recently and now need to manually retro-credit those trips that fell between the cracks.
Sep 29, 2021, 2:42 pm
#14
Join Date: Aug 2018
Programs: AA Exec Plat, Bonvoy Platinum, Hilton Diamond
Posts: 623
Long-awaited update: Miles posted today (09/28) for DFW-LHR-BLR-LHR-BOS, 32 days since I flew the first flight and 23 days since I flew the last one. My AA SFO-DFW leg hasn't posted and customer support says it may take until mid-October to come in, so I guess I'll be waiting a while on MVP Gold.
Sep 29, 2021, 3:38 pm
#15
FlyerTalk Evangelist
Join Date: Dec 2006
Location: Pacific Northwest
Programs: UA Gold 1MM, AS 75k, AA ExPlat, Bonvoyed Gold, Honors Dia, Hyatt Explorer, IHG Plat, ...
Posts: 17,399
So to answer your question, I would fully expect AS to credit the EQM to the year in which they were flown and adjust status accordingly, either automatically or manually.