Crediting Royal Air Maroc (AT) to Mileage Plan?
Jul 29, 2021, 9:43 am
#1
Original Poster
Join Date: Oct 2006
Location: BWI
Programs: AS MVP 75K, UA 1MM
Posts: 786
Crediting Royal Air Maroc (AT) to Mileage Plan?
Does anyone have experience with flying Royal Air Maroc and crediting to MileagePlan?
I am planning to fly Royal Air Maroc this weekend, and had hoped to credit the flights to Alaska. Alaska was not an option on the site when I booked the ticket, and when I called, the RAM agent told me that "OneWorld is on hold due to COVID" and that they won't recognize partner frequent flyer accounts. I called again and got a similarly worded response.
I have a discount business class ticket which should earn a ton of miles with Alaska. I doubt I would have purchased the ticket otherwise.
I am planning to fly Royal Air Maroc this weekend, and had hoped to credit the flights to Alaska. Alaska was not an option on the site when I booked the ticket, and when I called, the RAM agent told me that "OneWorld is on hold due to COVID" and that they won't recognize partner frequent flyer accounts. I called again and got a similarly worded response.
I have a discount business class ticket which should earn a ton of miles with Alaska. I doubt I would have purchased the ticket otherwise.
Jul 31, 2021, 3:41 am
#6
Original Poster
Join Date: Oct 2006
Location: BWI
Programs: AS MVP 75K, UA 1MM
Posts: 786
This is some shady behavior.
We'll see what happens when I try to request credit from Alaska. I hope they honor what's listed on the site . RAM certainly doesn't give a damn about being in an alliance.
Last edited by eap; Jul 31, 2021 at 3:51 am Reason: Typos
Oct 1, 2021, 8:36 am
#7
Original Poster
Join Date: Oct 2006
Location: BWI
Programs: AS MVP 75K, UA 1MM
Posts: 786
I noticed one change on the RAM website: they now let you choose Alaska from the list of partner airlines when booking. Progress!
Nov 26, 2021, 12:00 pm
#8
Original Poster
Join Date: Oct 2006
Location: BWI
Programs: AS MVP 75K, UA 1MM
Posts: 786
Follow-up: 3 months after my flights, I have my miles!
I sent a follow-up e-mail to Alaska customer service at 8 weeks, and, as of today, all of the flights have credited at the correct earning rate (175% bonus, 175% EQM). I knew they posted when I finally got the "You’re kind of a big deal around here." 75k e-mail.
I would not recommend anyone depend flights from AT posting in any reasonable amount time, but it's nice to see that OneWorld is a semi-functioning alliance.
I sent a follow-up e-mail to Alaska customer service at 8 weeks, and, as of today, all of the flights have credited at the correct earning rate (175% bonus, 175% EQM). I knew they posted when I finally got the "You’re kind of a big deal around here." 75k e-mail.
I would not recommend anyone depend flights from AT posting in any reasonable amount time, but it's nice to see that OneWorld is a semi-functioning alliance.
Nov 27, 2021, 8:36 am
#10
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,581
Nov 29, 2021, 7:42 pm
#11
Join Date: Nov 2015
Location: YOW
Programs: AC 75K
Posts: 583
I just flew back on AT yesterday. Booked the flight in early November and was able to input my Mileage Plan number when booking through the RAM website. Hope the crediting goes a little smoother than your experience.
Sep 6, 2023, 1:17 pm
#12
Join Date: Apr 2014
Programs: Coffee Shop Buy 10 Get 1 Free
Posts: 295
Any recent data points? I have upcoming Lisbon-Casablanca-Fes flight. Was able to put in my MP number at time of purchase but they still tried to charge me for luggage and seat assignments despite my OW Sapphire...so not a great start. Declined both and figured I would deal with it at the airport