AS-AA Partnership - Benefits, Mileage Earn/Burn and Discussion (No oneworld, Please)
Jan 1, 2024, 7:01 am
#241
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,539
AS is just acting as a ticketing agent when selling the AA native flight number. There's nothing preventing any airline from doing this, subject to plating restrictions, but it's usually done in conjunction with selling flights on the carrier's own metal.
Jan 10, 2024, 4:15 pm
#242
Join Date: Jul 2006
Location: California
Programs: AA EXP, lowly UA 1K; Hyatt Diamond, SPG Gold, Hilton Gold; National EC, Hertz PC
Posts: 2,215
If I am AA Emerald on a ticket with three people in total (others have no status), is it normal for it to require premium class upgrade payment for everyone? I know the policy is you can get one companion for free, so thought it would have let me choose at two if not just myself for free but wanted to see what others experience was. Will reach out to CS at some point once the Max issues settle down. Flight is still a bit out.
Feb 6, 2024, 6:31 pm
#243
Join Date: Oct 1999
Location: Denver, Colorado, USA
Programs: AS MVP 100K, UA PremEx-MM
Posts: 3,335
I had to travel last-minute ORD-DEN yesterday. I grabbed an AA flight for 15K and was surprised to get an upgrade, so it was OK value. Nice flight and I enjoyed dinner on an 8:35 pm departure; no other airline serves a full meal on this route.
Feb 21, 2024, 11:48 am
#244
Join Date: Nov 2001
Location: GEG
Programs: Marriott Lifetime Platinum, Hilton Diamond, Lifetime SkyClub, AS MVP
Posts: 2,413
Data point that AA's systems still have no ability (short of a manual override) to waive the AA checked baggage charge for an AS elite (a/k/a Oneworld elite).
Checked a bag in GEG on AA (which was pretty easy to have the AA baggage fee waived since GEG AA gets lots and lots of AS elites checking bags.)
Coming back from DFW? It took the AA agent(s) about 20-25 minutes to figure out how to not charge for the checked bag since the "system keeps wanting to charge." They had to involve their internal telephone help desk --- and I'm glad I had plenty of time before my flight departed.
Checked a bag in GEG on AA (which was pretty easy to have the AA baggage fee waived since GEG AA gets lots and lots of AS elites checking bags.)
Coming back from DFW? It took the AA agent(s) about 20-25 minutes to figure out how to not charge for the checked bag since the "system keeps wanting to charge." They had to involve their internal telephone help desk --- and I'm glad I had plenty of time before my flight departed.
Feb 21, 2024, 1:41 pm
#245
Join Date: Feb 2019
Programs: AS MVP Gold
Posts: 146
Data point that AA's systems still have no ability (short of a manual override) to waive the AA checked baggage charge for an AS elite (a/k/a Oneworld elite).
Checked a bag in GEG on AA (which was pretty easy to have the AA baggage fee waived since GEG AA gets lots and lots of AS elites checking bags.)
Coming back from DFW? It took the AA agent(s) about 20-25 minutes to figure out how to not charge for the checked bag since the "system keeps wanting to charge." They had to involve their internal telephone help desk --- and I'm glad I had plenty of time before my flight departed.
Checked a bag in GEG on AA (which was pretty easy to have the AA baggage fee waived since GEG AA gets lots and lots of AS elites checking bags.)
Coming back from DFW? It took the AA agent(s) about 20-25 minutes to figure out how to not charge for the checked bag since the "system keeps wanting to charge." They had to involve their internal telephone help desk --- and I'm glad I had plenty of time before my flight departed.
Didn't have any problem getting the free checked bag on my return flight from DCA on the same ticket.
Feb 21, 2024, 5:20 pm
#246
Join Date: Nov 2001
Location: GEG
Programs: Marriott Lifetime Platinum, Hilton Diamond, Lifetime SkyClub, AS MVP
Posts: 2,413
I spoke with an AS Customer Care representative after posting. He appreciated the data point and was going to pass it along to colleagues that work in implementing the AS/AA relationship (he knows them.)
So perhaps there is hope. I had a similar experience at SJU in Puerto Rico a year and a half ago where they just gave up and waived the fee (I was Gold at the time.)
So perhaps there is hope. I had a similar experience at SJU in Puerto Rico a year and a half ago where they just gave up and waived the fee (I was Gold at the time.)