Alaska Website Down/Issues
Feb 23, 2021, 8:22 pm
#1
Original Poster
Join Date: Jan 2017
Location: Denver
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,070
Alaska Website Down/Issues
Was looking for flights on AS on google flights, nothing came back. Went to AS website, searched a simple SFO-SEA and getting an error message. Anyone have similar issues?
Feb 23, 2021, 9:01 pm
#3
Join Date: Jul 2001
Posts: 702
Fare Class Realignment taking place...
As part of readying AS to join oneworld at the end of March, a fare class realignment is being done behind the scenes tonight to mirror those of the oneworld partners. Inventory for flights after 3/30 may be a little wonky at times tonight, but please keep trying alaskaair.com, or reach out to the Contact Center agents for help via phone or chat.
Feb 23, 2021, 9:33 pm
#4
Join Date: Apr 2007
Location: The Far, Far North
Programs: Alaskans fly everywhere on any aircraft going there!
Posts: 1,262
Will this realignment "fix" the ridiculous fares that are coming up right now? Just checked for this Fall on a route I booked two weeks ago for May....the price is quadrupled....that's pretty nuts!
Feb 23, 2021, 10:52 pm
#6
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,725
Yeah, something is definitely going on beyond just the usual AS "tradition" of zeroing out lower fare buckets around the holidays...hopefully this will get "fixed" soon.
Feb 23, 2021, 11:10 pm
#7
Join Date: Jun 2005
Programs: AS MVPG
Posts: 2,209
Give it some time while they do the changeover.
Feb 24, 2021, 3:53 am
#8
Join Date: Mar 2018
Programs: AS MVP Gold 75k, Hyatt Globalist, National Executive Elite
Posts: 272
Looks like all fares below V after 3/31 are being cleared out right now. Example flight on 4/22:
AS 1350SEA 04/22/21 11:25 AMSFO 04/22/21 1:35 PM73J Daily 95% / 18mJ7 C0 D0 I0 U0 E0 Y7 B7 H7 K7 M7 L7 V7 S0 N0 Q0 O0 G0 X0 T0
I'm wondering what's the new fare code for F upgrades since U is taken for the F award.
AS 1350SEA 04/22/21 11:25 AMSFO 04/22/21 1:35 PM73J Daily 95% / 18mJ7 C0 D0 I0 U0 E0 Y7 B7 H7 K7 M7 L7 V7 S0 N0 Q0 O0 G0 X0 T0
I'm wondering what's the new fare code for F upgrades since U is taken for the F award.
Feb 24, 2021, 9:19 am
#11
Join Date: Jan 2020
Location: Eastern Shore of Lake Michigan; Formerly SEA
Programs: AS MVPG | oneworld Sapphire
Posts: 580
Feb 24, 2021, 9:26 am
#12
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
was going to book trip for November...looked at fares this morning. Tripled from what they were yesterday.....Ugh! Guess we all have to wait for this process to shakeout.
Feb 24, 2021, 9:38 am
#14
FlyerTalk Evangelist
Join Date: Jun 2007
Location: PDX
Programs: AS 75K, BW Plat, Marriott Gold, IHG Plat, Hilton Gold
Posts: 10,725
Feb 24, 2021, 9:50 am
#15
Join Date: Oct 2010
Location: San Diego, Ca
Programs: AA 2MM LT PLT; AS MVP Gold75k; HHonors Diamond; IHG PLT
Posts: 3,503
This affected an EasyBiz SAN-HNL April reservation on hold.
Nonstop fair jumped from $383 RT to $728, was necessary for agent to manually process the "change" - new fare classes - before I was able to complete the reservation. I don't fly basic economy, but that option is currently unavailable on the route - nonstop or connections.
Assuming revenue management will go back and adjust fares, once the new fare classes have been implemented. May be best to wait a few days before booking travel.
Nonstop fair jumped from $383 RT to $728, was necessary for agent to manually process the "change" - new fare classes - before I was able to complete the reservation. I don't fly basic economy, but that option is currently unavailable on the route - nonstop or connections.
Assuming revenue management will go back and adjust fares, once the new fare classes have been implemented. May be best to wait a few days before booking travel.