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Funniest almost denial of Board Room admittance to date (for me)

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Funniest almost denial of Board Room admittance to date (for me)

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Old Jun 1, 2019, 1:52 pm
  #1  
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Funniest almost denial of Board Room admittance to date (for me)

I’m flying transcon from LAX-JFK today in F (using an upgrade). As is often the case, the sign at the door said that because of space limitations, Priority Pass would not be honored today. But I have an American Club membership, so I am good to go.

I get to the desk agent and provided my AA number. But I also asked, “Does flying transcontinental in upgraded F allow me access as well?” (I had forgotten the AS policy on this).

He responded, “We don’t have an agreement with them.”

Me: “What do you mean?”

Agent: “Transcontinental is not one of our partner carriers.”

Me: “No, I mean ... if I am flying Alaska transcontinental....”

Agent: “Even if you are flying from Alaska on Transcontinental airlines, there is no agreement.”

Me: “Let me start again.... Transcontinental means coast to coast.”

Agent: “Oh! I had never heard of that word!”

By this time, I had my AA number ready for him, and I was granted access.

Mind you, the whole interchange was with smiles!
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Old Jun 1, 2019, 2:01 pm
  #2  
 
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Transcontinental has the best PDB service.
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Old Jun 1, 2019, 3:14 pm
  #3  
 
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Originally Posted by williwaw
Transcontinental has the best PDB service.
Transcontinental Air Tranport (T-A-T) was formed in 1929 and offered a 48 hour coast to coast service with a combination of nine flights by day and trains by night. They were on of the first to offer meal service. Not sure about a PDB though! In 1930 the merged with Western Air Express that later became TWA. Agent was correct that they didn't partner with Transcontinental! lol

Interesting article you can find here.

James
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Old Jun 1, 2019, 4:53 pm
  #4  
 
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Originally Posted by zrs70
I’m flying transcon from LAX-JFK today in F (using an upgrade). As is often the case, the sign at the door said that because of space limitations, Priority Pass would not be honored today. But I have an American Club membership, so I am good to go.

I get to the desk agent and provided my AA number. But I also asked, “Does flying transcontinental in upgraded F allow me access as well?” (I had forgotten the AS policy on this).

He responded, “We don’t have an agreement with them.”

Me: “What do you mean?”

Agent: “Transcontinental is not one of our partner carriers.”

Me: “No, I mean ... if I am flying Alaska transcontinental....”

Agent: “Even if you are flying from Alaska on Transcontinental airlines, there is no agreement.”

Me: “Let me start again.... Transcontinental means coast to coast.”

Agent: “Oh! I had never heard of that word!”

By this time, I had my AA number ready for him, and I was granted access.

Mind you, the whole interchange was with smiles!
Sounds like Eric. Do you remember his name by any chance?
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Old Jun 1, 2019, 5:35 pm
  #5  
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Originally Posted by pcoll

Sounds like Eric. Do you remember his name by any chance?
hmmm. Not sure!
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Old Jun 1, 2019, 6:19 pm
  #6  
 
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To answer the question on whether upgraded F allow you access, the answer is NO. At least that is what I have been told at SEA on SEA-EWR in upgraded F.
MeanwhileBackAtFAI is offline  
Old Jun 1, 2019, 7:01 pm
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Originally Posted by MeanwhileBackAtFAI
To answer the question on whether upgraded F allow you access, the answer is NO. At least that is what I have been told at SEA on SEA-EWR in upgraded F.
That's correct. No lounge access on U, only paid or award First.
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Old Jun 1, 2019, 7:38 pm
  #8  
 
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Originally Posted by rustykettel


That's correct. No lounge access on U, only paid or award First.
Of course, those are the written rules! I have been admitted on more than one occassion on a U fare. Great customer service in my experience.

Now the YMMV disclosure. lol

James
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Flying for Fun is offline  
Old Jun 1, 2019, 8:25 pm
  #9  
 
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Originally Posted by MeanwhileBackAtFAI
To answer the question on whether upgraded F allow you access, the answer is NO. At least that is what I have been told at SEA on SEA-EWR in upgraded F.
Correct, although AA allows access on complimentray upgrades of its a domestic 3-class plane between LA and Miami, Boston or NYC, which in the past then allowed access to the LAX AS lounge when AA was in T6 though not sure anymore.
MAH4546 is offline  
Old Jun 1, 2019, 8:54 pm
  #10  
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Originally Posted by Flying for Fun
Of course, those are the written rules! I have been admitted on more than one occasion on a U fare. Great customer service in my experience.

Now the YMMV disclosure. lol

James
You must be some smoooooth talker.
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Old Jun 1, 2019, 9:12 pm
  #11  
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I wonder if they are more willing to bend the rules for 75ks, particularly those with a history of well over the required EQM. (which would be a very reasonable thing to do -- the best customers should be taken care of!)
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Old Jun 2, 2019, 12:31 pm
  #12  
 
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Originally Posted by VegasGambler
I wonder if they are more willing to bend the rules for 75ks, particularly those with a history of well over the required EQM. (which would be a very reasonable thing to do -- the best customers should be taken care of!)
That would be nice. But I don't think the agent at the AL/BR front desk can pull up your profile including last year's EQM accrual to grant you leniency with a U fare. Can they? I also saw a pax with kids in front of me got turned away at JFK AL when the agent told her PP membership didn't have arrival airport access to the JFK AL (she and I wwere on the same flight arriving JFK from PDX). So I think those agents there are pretty strict about entrance eligibility,
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Old Jun 2, 2019, 2:53 pm
  #13  
 
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If you are flying First on an upgrade ticket, you should NOT ever expect to be granted access to an Alaska Lounge.

They will scan your boarding pass, see it is an upgrade, and deny you entry.

I can just see the DYKWIAs from this thread giving the Lounge agents a hard time...
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Old Jun 2, 2019, 4:00 pm
  #14  
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Originally Posted by Single_Flyer
If you are flying First on an upgrade ticket, you should NOT ever expect to be granted access to an Alaska Lounge.

They will scan your boarding pass, see it is an upgrade, and deny you entry.

I can just see the DYKWIAs from this thread giving the Lounge agents a hard time...
that’s because my thread was hijacked! It was supposed to be about the humor of miscommunication!
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Old Jun 2, 2019, 4:42 pm
  #15  
 
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Originally Posted by zrs70


that’s because my thread was hijacked! It was supposed to be about the humor of miscommunication!
Not your fault
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