MyTrips "Beta"
Mar 29, 2019, 12:12 pm
#17
Join Date: Mar 2014
Location: US West Coast
Programs: Alaska 100K, Hyatt Gl, Marriott Ti/LTP
Posts: 353
Mar 29, 2019, 12:22 pm
#18
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,391
Agree that is not really a useful design. What could be presented on one screen now forces you to scroll endlessly and click "view more trips" at the bottom for more than 5 trips.
It's very VX-esque in design and in that it seems to actually be designed for mobile touch screen use. The VX website was basically unusable on desktop and only marginally better in mobile.
If you resize the desktop browser window by making it as narrow a possible, you will see that the trips are actually cards that are designed to be swiped horizontally. If you load up the beta trips page in a mobile device browser, you can see what they trying to do. It works OK, but still takes info that could be displayed in one screen, and forces you to swipe to multiple screens.
I do like that they have added the traveler name and some direct links to perform actions, but on a desktop browser with 8 trips to view, it's essentially useless.
I really hope this doesn't mean they are headed in the direction (like I think VX did) of a single site design for mobile and desktop that sacrifices functionality for the sake of mobile usability. Especially since they have a usable mobile site now and working apps that most mobile users will use anyway.
It's very VX-esque in design and in that it seems to actually be designed for mobile touch screen use. The VX website was basically unusable on desktop and only marginally better in mobile.
If you resize the desktop browser window by making it as narrow a possible, you will see that the trips are actually cards that are designed to be swiped horizontally. If you load up the beta trips page in a mobile device browser, you can see what they trying to do. It works OK, but still takes info that could be displayed in one screen, and forces you to swipe to multiple screens.
I do like that they have added the traveler name and some direct links to perform actions, but on a desktop browser with 8 trips to view, it's essentially useless.
I really hope this doesn't mean they are headed in the direction (like I think VX did) of a single site design for mobile and desktop that sacrifices functionality for the sake of mobile usability. Especially since they have a usable mobile site now and working apps that most mobile users will use anyway.
https://www.statista.com/statistics/...traffic-share/
Doesn't make the design decisions right, but desktop is now often not the default case for when someone is viewing your website.
Mar 29, 2019, 1:27 pm
#19
Join Date: Apr 2012
Posts: 331
I'm surprised not to see a thread about this... Just logged in for the first time in a while and saw a link to opt in to a "beta" experience for My Trips.
Spoiler alert and big surprise -- it's a pile of $#@!. Lots of pics and random info, requires more scrolling to get to what I need. Mileage estimates don't take into account status.
The style actually looks like something VX designed but never got around to implementing.
Are they going to bring back avatars too??
Spoiler alert and big surprise -- it's a pile of $#@!. Lots of pics and random info, requires more scrolling to get to what I need. Mileage estimates don't take into account status.
The style actually looks like something VX designed but never got around to implementing.
Are they going to bring back avatars too??
It is 100% inline with the push towards mobile and tablet-friendly displays where users quickly scroll through large amounts of vertical space looking for quick and easily digestible bits of data. That is NOT what works well on a regular webpage when opened on a PC/laptop/etc, where such layout just means tons of wasted space and dumbed down display of information.
Mar 30, 2019, 10:08 am
#20
Join Date: Nov 2018
Location: NYC
Programs: AS 75K, DL Platinum
Posts: 631
You know mobile is now > 50% of web usage, right?
https://www.statista.com/statistics/...traffic-share/
Doesn't make the design decisions right, but desktop is now often not the default case for when someone is viewing your website.
https://www.statista.com/statistics/...traffic-share/
Doesn't make the design decisions right, but desktop is now often not the default case for when someone is viewing your website.
Also if they really wanted to optimize for mobile they’d just make the design responsive (e.g. different based on screen size / whether you’re on desktop or mobile).
Mar 30, 2019, 10:55 am
#21
FlyerTalk Evangelist
Join Date: Aug 2007
Location: SEA, but up and down the coast a lot
Programs: Oceanic Airlines Gold Elite
Posts: 20,391
That is probably a better design decision (and like I said I am not justifying Alaska's web design decisions) but it's tricky: an iPad Pro has the same or more processing power as a recent desktop Mac running Intel, and MobileSafari isn't a slouch in terms of what it supports. You might want to optimize more on bandwidth, but most websites are kinda junky as far as that goes.
Mar 30, 2019, 11:12 am
#22
Join Date: Nov 2018
Location: NYC
Programs: AS 75K, DL Platinum
Posts: 631
That is probably a better design decision (and like I said I am not justifying Alaska's web design decisions) but it's tricky: an iPad Pro has the same or more processing power as a recent desktop Mac running Intel, and MobileSafari isn't a slouch in terms of what it supports. You might want to optimize more on bandwidth, but most websites are kinda junky as far as that goes.
Apr 1, 2019, 9:26 am
#23
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Au, IHG Au, HH Dia, Nexus, Pilot FlyingJ Preferred
Posts: 5,336
And use full screen in the IOS app on iPad, instead of compatibility mode.
Apr 2, 2019, 8:36 am
#24
Original Poster
Join Date: Jun 2003
Location: Seattle WA
Programs: AS 100K, Marriott LT Platinum
Posts: 1,828
I guess my bigger issue is that they haven't done anything new visually on the website or the app for *years*, and *this* is what they come up with as the new look?
Also, I'd rather they add features and fix bugs in the old look instead...
Also, I'd rather they add features and fix bugs in the old look instead...
Jul 23, 2019, 8:57 am
#25
Original Poster
Join Date: Jun 2003
Location: Seattle WA
Programs: AS 100K, Marriott LT Platinum
Posts: 1,828
So they added a toggle for a more abbreviated trip list view which helps. Still seems overwhelmed with information I don't need and missing info I do.
But 3+ months into this "beta" the "Past Trips" section still has less than half of my actual past trips
But 3+ months into this "beta" the "Past Trips" section still has less than half of my actual past trips
Aug 9, 2019, 10:29 am
#27
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,969
Aug 19, 2019, 4:14 pm
#28
FlyerTalk Evangelist
Join Date: Nov 2009
Location: SEA (the REAL Washington); occasionally in the other Washington (DCA area)
Programs: DL PM 1.57MM; AS MVPG 100K
Posts: 21,371
it's worse than "back" ...
from my last two visits to the full website in the past couple hours, it appears that the "new" beta version is now the default ... and it looks like AS web design accepted absolutely none of the comments enumerated upthread here
that said, there **IS** a link to the old version
that said, there **IS** a link to the old version