Schedule and equipment change... my options?
Aug 29, 2018, 6:58 pm
#1
Original Poster
Join Date: Nov 2004
Location: Manhattan Beach, California
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Schedule and equipment change... my options?
I bought a flight LAX-SEA in paid F for my son and I in November. I specifically picked the Embrauer as we like the space of the 1-2 seating in F. It was odd but today, roughly a week after buying them, i got a notice that there was a schedule change. But its more than that, we’re on a 737 now although only about 20 minute time change. The Embrauer is gone from the schedule that day, very odd. At this point i would like a refund as i dont value F in the 737 at the fare we paid and I’d like to get my money back and explore other options. Any experience with AS on such changes? Will they give me a refund?
Aug 29, 2018, 7:01 pm
#2
FlyerTalk Evangelist
Join Date: Dec 2007
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Operating carrier change should be sufficient for refund, its no different than them switching you from Alaska to American. Though usually people want the money back for swaps the other way around line Alaska to Alaska Horizon
Aug 29, 2018, 9:43 pm
#4
Join Date: Jul 2004
Location: Seattle, Wa
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Go for the gold and ask them to switch you to Paid F on a PMVX Airbus Series (if on the route) which arguably is nicer than any option on the route on any carrier.
Aug 29, 2018, 11:29 pm
#5
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I've had some pretty entertaining conversations with UA reps on changes where I've referred to a swap from EMB-175 to 737 as an "equipment downgrade". I suspect with the pride AS employees have for the company, you may encounter something similar if you used that terminology with a long-time AS agent.
Aug 30, 2018, 1:10 am
#6
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I bought a flight LAX-SEA in paid F for my son and I in November. I specifically picked the Embrauer as we like the space of the 1-2 seating in F. It was odd but today, roughly a week after buying them, i got a notice that there was a schedule change. But its more than that, we’re on a 737 now although only about 20 minute time change. The Embrauer is gone from the schedule that day, very odd. At this point i would like a refund as i dont value F in the 737 at the fare we paid and I’d like to get my money back and explore other options. Any experience with AS on such changes? Will they give me a refund?
Aug 30, 2018, 7:18 am
#7
Join Date: Apr 2009
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Aug 30, 2018, 12:56 pm
#9
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Aug 30, 2018, 5:23 pm
#10
Join Date: Apr 2014
Location: GEG
Posts: 95
We are talking about SEA-LAX here, one of Alaska's busiest routes. Looking at today's schedule, there are 16 flights from SEA to LAX, and only one of them is an E175. The rest are all 737/A320. Just seems odd to use a 76-passenger jet on a route like that. I actually didn't realize that AS had any E175's on SEA-LAX until reading this thread.
Aug 30, 2018, 6:03 pm
#11
Join Date: Sep 2017
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We are talking about SEA-LAX here, one of Alaska's busiest routes. Looking at today's schedule, there are 16 flights from SEA to LAX, and only one of them is an E175. The rest are all 737/A320. Just seems odd to use a 76-passenger jet on a route like that. I actually didn't realize that AS had any E175's on SEA-LAX until reading this thread.
Aug 31, 2018, 2:55 pm
#12
Original Poster
Join Date: Nov 2004
Location: Manhattan Beach, California
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For my date, The E175 was on the schedule for roughly The same time as the 737 we have been moved to. My guess is that it was an extra rotation for the Thanksgiving holiday but wasn’t actually filling up and so they took it off the schedule and moved us.
In either F or E+ it is an amazingly comfortable ride for these 2.5 hour flights.
In either F or E+ it is an amazingly comfortable ride for these 2.5 hour flights.
Nov 23, 2018, 10:07 am
#13
Original Poster
Join Date: Nov 2004
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I wound up holding on to this reservation for quite some time and waiting for American airlines to open some award space on their E175 flights, as their cash prices were ridiculously expensive. In the end it worked out well, Alaska was happy to refund our purchase and I was able to get seats on the American flight two days later and extend our holiday in the sun a bit.
Nov 28, 2018, 3:55 am
#15
Join Date: Feb 2016
Location: Los Angeles
Programs: AS, AA, BA, SQ
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We are talking about SEA-LAX here, one of Alaska's busiest routes. Looking at today's schedule, there are 16 flights from SEA to LAX, and only one of them is an E175. The rest are all 737/A320. Just seems odd to use a 76-passenger jet on a route like that. I actually didn't realize that AS had any E175's on SEA-LAX until reading this thread.