Need to Change Award Flight within 60 Days
Jun 8, 2018, 8:38 pm
#1
Original Poster
Join Date: Mar 2013
Programs: Aeroplan, Amex AeroPlat
Posts: 977
Need to Change Award Flight within 60 Days
So I currently have an one way CX J booked in March. for early September travel. However I may need to change the date of the flight in July, within 60 days of departure.
If the goal is to avoid the $125 change fee, should I cancel the award ticket before 60 days (by calling AS) and re-book once I know the exact travel date in July?
If I cancel before 60 days. will there be any extra fee by calling the agent to cancel? Will the miles be posted back into my AS account immediately? What about the taxes and fees- are they instant refund as well?
Thanksn
If the goal is to avoid the $125 change fee, should I cancel the award ticket before 60 days (by calling AS) and re-book once I know the exact travel date in July?
If I cancel before 60 days. will there be any extra fee by calling the agent to cancel? Will the miles be posted back into my AS account immediately? What about the taxes and fees- are they instant refund as well?
Thanksn
Jun 8, 2018, 11:43 pm
#2
Join Date: Apr 2014
Posts: 540
I guess the goal would be to know your new plans before the 60-day mark to avoid having to pay another partner fee. You need to meet that 60-day threshold to avoid the $125 no matter what so if you know plans will change you might as well cancel. I've never been charged a fee for calling in to cancel, but I'm 75K. The miles have always been posted back right away whenever I've made a cancellation for either partner awards or AS metal awards. The refund starts processing right away and goes back to the payment source, but does take the normal 5-7 business days to show up.
Jun 9, 2018, 12:07 am
#3
Join Date: Jul 2015
Location: SEA
Programs: Hilton/Marriott Gold, Accor Silver
Posts: 2,036
I guess the goal would be to know your new plans before the 60-day mark to avoid having to pay another partner fee. You need to meet that 60-day threshold to avoid the $125 no matter what so if you know plans will change you might as well cancel. I've never been charged a fee for calling in to cancel, but I'm 75K. The miles have always been posted back right away whenever I've made a cancellation for either partner awards or AS metal awards. The refund starts processing right away and goes back to the payment source, but does take the normal 5-7 business days to show up.
Jun 9, 2018, 10:37 am
#5
Join Date: Feb 2015
Location: Seattle
Programs: AS
Posts: 2,293
I have cancelled an F award in the past and it was more than 60 days out. No problems getting miles and fees back . I did notice that the F award never did make it back to the AS schedule.
Jun 10, 2018, 12:31 am
#7
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,957
There does seem to be an 18-24 hour delay from award space appearing on CX and AS having access to it. Did you check back the next day? Granted by then, someone else could have snagged it. And CX doesn't have to return the space to an award fare class.
