Phantom Award Availability - Multiple partners
Aug 25, 2017, 7:07 am
#16
FlyerTalk Evangelist
Original Poster
Join Date: Dec 2007
Location: BOS/ORH
Programs: AS 75K
Posts: 18,323
I had problem with revenue as well. Showed 1 seat left at price for hours but never worked.
Sep 10, 2017, 6:10 pm
#17
Join Date: Jun 2014
Location: Pacific NW
Programs: AS MVP, Hyatt Diamond
Posts: 126
Both last night and this morning Condor and AA from Europe gave me the error. Agent this morning said not available, partner had not released the space yet for Aug 5 or 6th flights.
Any advice?
Any advice?
Apr 17, 2018, 10:25 am
#18
Join Date: Sep 2014
Location: ANC
Programs: Alaska 100k
Posts: 1,012
Resurrecting this old thread because I found a new example of phantom availability. I previously posted this message in Q&A:
However, when I went to book, it completely screwed up my reservation. Alaska confirmed me into F on SEA-LHR and then corrupted the PNR so that even the agent couldn't initially pull it up. She did some digging and found that their system was showing "Premium Economy" on lots of intra-euro flights, but NO J or Y availability. AS added the flights to the PNR, but BA (obviously) didn't so it made the reservation inaccessible (at least, this is what the agent explained).
I am still seeing tons of BA shorthaul "premium economy" flights that have no availability on EF. So beware.
Have BA Club Europe awards always sold as premium economy? Is this a tongue-in-check jab at BA for having a terrible euro business class?
I was looking to book SEA-LHR-NCE on BA and was seeing "mixed cabin" as usual. But when I clicked it, it showed the following:
SEA-LHR - Business
LHR-NCE - Premium Economy
The A320 used for BA does not have premium economy according to EF.
Not bad for a "mixed cabin" ^
I swear that I remember seeing euro business sold as "business" in the past, but it has been a while since I booked a BA award.
I was looking to book SEA-LHR-NCE on BA and was seeing "mixed cabin" as usual. But when I clicked it, it showed the following:
SEA-LHR - Business
LHR-NCE - Premium Economy
The A320 used for BA does not have premium economy according to EF.
Not bad for a "mixed cabin" ^
I swear that I remember seeing euro business sold as "business" in the past, but it has been a while since I booked a BA award.
I am still seeing tons of BA shorthaul "premium economy" flights that have no availability on EF. So beware.
Jul 5, 2018, 4:54 pm
#19
Join Date: Mar 2017
Location: SEA
Programs: AS, UA
Posts: 11
Attempted to book BCN-LHR-SEA in BA Club World for October 26th with similar phantom availability a couple weeks ago. The crap part is that I had already transferred miles to United from Chase for my outbound booking and so I had to buy a cash fare for my home flight.
I had zero idea that Alaska's website would display totally false and misleading information.
I had zero idea that Alaska's website would display totally false and misleading information.
Jul 5, 2018, 11:47 pm
#20
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Attempted to book BCN-LHR-SEA in BA Club World for October 26th with similar phantom availability a couple weeks ago. The crap part is that I had already transferred miles to United from Chase for my outbound booking and so I had to buy a cash fare for my home flight.
I had zero idea that Alaska's website would display totally false and misleading information.
I had zero idea that Alaska's website would display totally false and misleading information.
I had a JL award error on purchase. Waited 5 minutes and tried again at which time it completed successfully. Did you confirm availability elsewhere?
James
May 9, 2019, 8:44 am
#21
Join Date: Aug 2003
Location: Northern California
Programs: I want to be free! Free!
Posts: 3,455
AS does not seem to be "working" on this. Trying to book a trip on KE to Japan and the same flights show day after day but nothing but errors at the very last step of booking, and agents confirm it's just not there. tremendous waste of time and effort.