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Cathay Pacific (CX) Award Redemption, Booking and Availability – 2017 and Later

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Old Jun 28, 2017, 8:46 pm
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Last edit by: eponymous_coward
Cathay Award Guide Using Alaska Airlines Miles

Note: Cathay flights cannot be booked using alaskaair.com. Mileage requirements in chart form available on alaskaair.com.

Request your Partner Award reservation on Cathay Pacific by calling Alaska Airlines Reservations at 1-800-252-7522 (TTY: Dial 711 for Relay Services) 5:00 a.m. - Midnight (PT), daily.
Routing Rules:
  • If it's not on the award chart, it's not allowed. For example EUROPE is To/From HKG only.
  • Stopover are only allowed on any CX award for North America awards as destination or origin. For instance: intra-Asia awards do not get a stopover. It must be a North America->Somewhere or Somewhere->North America award to qualify for a stopover.
  • The only awards that do not break at HKG are intra-Asia or North American ones. For instance, Australia-Europe/Middle East/Asia outside of HKG will be two awards (breaking at HKG). The AS award chart can be misleading about this and give you the impression you can fly an award like Australia/Europe-ICN, but the chart for these award types will show "Hong Kong".
  • One stop-over allowed on one way award. You can build open jaw and other advanced routings by booking multiple one way awards. Please note change fee rule below.
  • Allegedly stop-over only in Hong Kong, but some have posted success in other enroute cities such as YVR or SEA.
  • As of 5 June 2018 changes/cancellations made to a booking will incur a $125 fee which is waived for MVPG/MVPG75K. Bookings made prior to 5 June will be allowed one complimentary change or cancellation for up to 60 days prior to date of travel.
  • Awards can be booked 330 days in advance.
  • Cathay and Alaska (or an Alaska flight operated by SkyWest/Horizon on behalf of Alaska) are the only airlines allowed on a Cathay award. No other partner airlines may be used on a single award (e.g. American, JAL, Emirates).

North American Gateway Cities:

Western
Vancouver
San Francisco
Los Angeles
Seattle (Spring 2019)

Eastern (Can not be used if traveling to west coast)
Boston
Chicago
New York (JFK & EWR)
Toronto
Washington

Award Chart Links*:

Asia
Australia
Europe
India/Middle East
North America


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Cathay Pacific (CX) Award Redemption, Booking and Availability – 2017 and Later

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Old Apr 23, 2018, 5:47 am
  #2026  
Suspended
 
Join Date: Apr 2018
Posts: 5
Just scored ORD-HKG-MNL. 5 night stopover in HKG. 70k for F.

Thrilled!!!! Thanks Alaska.
umbrellakid is offline  
Old Apr 23, 2018, 12:41 pm
  #2027  
 
Join Date: Jun 2009
Location: LAX
Programs: HH Diamond, Kimpton IC, Marriott Plat, AS MVP Gold
Posts: 549
one seat or two? short notice or towards end of schedule? thanks
drewdawg199 is offline  
Old Apr 23, 2018, 2:26 pm
  #2028  
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Join Date: Apr 2018
Posts: 5
Originally Posted by drewdawg199
one seat or two? short notice or towards end of schedule? thanks
1 seat, middle Feb 2019
umbrellakid is offline  
Old Apr 24, 2018, 12:02 am
  #2029  
 
Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Gold
Posts: 3,215
Originally Posted by umbrellakid
1 seat, middle Feb 2019
Booking that far out it’s easy to find CX F itineraries if you’re flexible and can leave out of any airport. I really hope CX First Class doesn’t continue its downward spiral, and watered down feel. The old days CX F actually felt like an exclusive experience, but my last months experience, coupled with others expressing similar views, I hope it will continue being a highly prized and special award redemption. The new PanAm “wow” first class is definitely EK imho.
NWplatinum is offline  
Old Apr 27, 2018, 10:25 pm
  #2030  
 
Join Date: Apr 2005
Location: The Internet
Programs: Alaska Mileage Plan
Posts: 714
Cathay First is nice, but business class on other airlines has gotten so good that it's not head and shoulders above anymore. The new Qatar business class is arguably better than Cathay First.
NWplatinum likes this.
TProphet is offline  
Old Apr 28, 2018, 5:52 am
  #2031  
 
Join Date: Jul 2004
Posts: 4,541
Originally Posted by TProphet
Cathay First is nice, but business class on other airlines has gotten so good that it's not head and shoulders above anymore. The new Qatar business class is arguably better than Cathay First.
My family feels the same. Pajamas, dine on demand, better food...but not CX’s exclusivity. QR is good value. But the DOH J lounge wasn’t anything all that special.
golfingboy likes this.
jamienbaker is offline  
Old Apr 28, 2018, 8:35 pm
  #2032  
 
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 4,104
Has anyone had recent success booking Australia tickets in J? Not finding much availability at all for 300+ days out (March 2019), and on the rare HKG-BNE flight that has two seats open in J per BA, agent couldn't find even one seat available. Bad agent or known problem?
steveholt is online now  
Old Apr 28, 2018, 9:03 pm
  #2033  
T2A
 
Join Date: Feb 2017
Location: BLI
Programs: Alaska MVPG
Posts: 206
Originally Posted by steveholt
Has anyone had recent success booking Australia tickets in J? Not finding much availability at all for 300+ days out (March 2019), and on the rare HKG-BNE flight that has two seats open in J per BA, agent couldn't find even one seat available. Bad agent or known problem?
I booked a couple J ticket returning on CX a couple days ago ADL-HKG-SFO. I did run into the same issue you did where I saw availability through Qantas that the Alaska rep wasn't able to see. Seems to be a known issue where some of the award space doesn't come available to AS.
steveholt likes this.
T2A is offline  
Old Apr 28, 2018, 9:09 pm
  #2034  
 
Join Date: Feb 2007
Posts: 291
Both BA & QF are known to show phantom availability on CX.
jmoorfoot is offline  
Old Apr 28, 2018, 9:20 pm
  #2035  
Community Director Emerita
 
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,750
Originally Posted by steveholt
Has anyone had recent success booking Australia tickets in J? Not finding much availability at all for 300+ days out (March 2019), and on the rare HKG-BNE flight that has two seats open in J per BA, agent couldn't find even one seat available. Bad agent or known problem?
Have you tried every gateway city? I had success with CNS when none of the more obvious ones had space.
steveholt likes this.
SanDiego1K is offline  
Old Apr 29, 2018, 8:56 am
  #2036  
 
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 4,104
Originally Posted by SanDiego1K
Have you tried every gateway city? I had success with CNS when none of the more obvious ones had space.
I found no space for weeks on end on SYD and MEL. Found a couple of days with two seats on the BNE route and that didn't work. Will try CNS and ADL, thanks!
steveholt is online now  
Old Apr 29, 2018, 10:55 am
  #2037  
 
Join Date: Mar 2011
Location: NY, NY
Posts: 695
Originally Posted by steveholt
I found no space for weeks on end on SYD and MEL. Found a couple of days with two seats on the BNE route and that didn't work. Will try CNS and ADL, thanks!
I just booked a BOS-HKG(F)-CNS(PE, no J seats left on date I wanted in August)
ukinny2000 is offline  
Old Apr 29, 2018, 11:10 am
  #2038  
 
Join Date: Jan 2013
Location: BOS
Programs: AA EXP, DL PM, Hyatt Diamond
Posts: 2,028
Pretty interesting, as this is the first time I've personally seen it happen (though it's been reported here before, I believe). Looking at a JFK-HKG flight 2 months out. Flight is F5J9, and Cathay just released an additional award seat in F, despite the cabin not being F6 and despite it being 2 months out.
callmedtop is offline  
Old Apr 29, 2018, 11:45 am
  #2039  
 
Join Date: Oct 2016
Programs: Alaska Gold 75K, Southwest A-List, United MileagePlus Gold, Marriott/SPG Platinum
Posts: 59
Originally Posted by steveholt
Has anyone had recent success booking Australia tickets in J? Not finding much availability at all for 300+ days out (March 2019), and on the rare HKG-BNE flight that has two seats open in J per BA, agent couldn't find even one seat available. Bad agent or known problem?
I had this exact same problem all week but finally managed to get BOS-HKG-BNE for March 20, all in J, for 2 people. It took almost 90 minutes and the rep had to work with her supervisor on it since she’d never done it before. The two reps prior, who couldn’t see the space, seemed more experienced.
jaycoh22 is offline  
Old Apr 29, 2018, 12:02 pm
  #2040  
 
Join Date: Mar 2011
Location: NY, NY
Posts: 695
Originally Posted by callmedtop
Pretty interesting, as this is the first time I've personally seen it happen (though it's been reported here before, I believe). Looking at a JFK-HKG flight 2 months out. Flight is F5J9, and Cathay just released an additional award seat in F, despite the cabin not being F6 and despite it being 2 months out.
At least they released it! I have seen a few days for this summer onwards where JFK-HKG is F6, AsiaMiles shows saver seat award for F, but no availability on offer to any of the OW partners, or AS. le sigh.
ukinny2000 is offline  


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