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Old Jul 10, 2015, 4:39 am
  #1  
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Reservation System down?

Any news from the community on the reservation system crash? The agent on the phone said they can't see anything...

[I had called because the mobile app and the web page said my reservation needed "manual processing" and I had to call]

It may have been a pretty short glitch....I was able to check back in about 10 minutes later.

Last edited by crenshaw; Jul 10, 2015 at 5:03 am Reason: Clarification/ possible resolution
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Old Jul 10, 2015, 7:24 am
  #2  
 
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Originally Posted by crenshaw
Any news from the community on the reservation system crash? The agent on the phone said they can't see anything...

[I had called because the mobile app and the web page said my reservation needed "manual processing" and I had to call]

It may have been a pretty short glitch....I was able to check back in about 10 minutes later.
I've seen reports that there was a ten-minute glitch that affected not just Alaska Airlines, but other businesses, due to carrier work on Internet backbone early this morning. All back up.
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Old Jul 10, 2015, 8:21 am
  #3  
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At least it wasn't as bad as when SHARES went down for UA and the NYSE issues earlier this week. seems to be the week for technical glitches
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Old Jul 10, 2015, 2:26 pm
  #4  
 
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Edit - Wrong Forum
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