Mileage Plan Survey

Reply

Old Apr 13, 14, 10:15 am
  #1  
Original Poster
 
Join Date: Jul 2001
Location: Las Vegas, NV
Programs: AS MVP Gold, AA Platinum, AMEX/Platinum
Posts: 91
Mileage Plan Survey

Received an Alaska Airlines mileage plan survey link by email. Looks as if they are exploring changes to the plan that would make it a spending (on all airline and partner fares and fees) based point system rather than miles based. Broader and more flexible award options were discussed in the survey including getting tickets or upgrades or status at any time by spending more points.
Travelincomfort is offline  
Reply With Quote
Old Apr 13, 14, 12:14 pm
  #2  
 
Join Date: Aug 2012
Location: SEA
Programs: AS MVPG 75K, SPG Platinum, Marriott Platinum, Global Entry, UA
Posts: 1,283
I don't like this, but I can't say I'm surprised that they're exploring this idea.
MonThruThurs is offline  
Reply With Quote
Old Apr 13, 14, 1:03 pm
  #3  
ANC
 
Join Date: Jan 2008
Programs: AS MVPG, CO, NW(now DL), Flying Blue
Posts: 6,532
I dont like it either but like I said before. Heck Alaska based flyers will probably get status quicker than before given the ridiculous fares
ANC is offline  
Reply With Quote
Old Apr 13, 14, 1:09 pm
  #4  
 
Join Date: Jul 2008
Location: Redmond, OR
Programs: AS MVP, HHonors Gold, Marriott Gold, Hertz #1 Pres Cir
Posts: 665
Received it, filled it out with my negative comments, and also followed up with an "if it ain't broke, don't fix it" message through the feedback spot on alaskaairlines.com.

If I wanted a Delta-style mileage program, I'd still be crediting everything over there. I think Alaska needs to be very careful with this one....

Dave
davew-krdm is offline  
Reply With Quote
Old Apr 13, 14, 3:06 pm
  #5  
 
Join Date: Dec 2007
Location: PDX
Programs: AS MVP
Posts: 522
I might be in the minority in that I don't mind WN's system where redemptions are tied to ticket price. I make a lot of short-hop trips between the PNW and NoCal and the relatively low ticket prices never make it a good redemption value. I can save up for the high-value J trip to Europe, but it will be years before my family and work situation make that a realistic vacation choice...so my miles just pile up. I'd rather be able to make redemptions on those shorter trips at a ratio that is reasonable (or equal to any other redemption).
czpdx is offline  
Reply With Quote
Old Apr 13, 14, 3:25 pm
  #6  
 
Join Date: May 2013
Location: SEA
Programs: AS MVP Gold
Posts: 1,020
I got the survey also and said the same thing as everyone else. Right now AS has the best program going, tinkering with it while in a dogfight with DL is probably not the best thing to do.
jsguyrus is offline  
Reply With Quote
Old Apr 13, 14, 3:28 pm
  #7  
 
Join Date: Feb 2005
Location: JNU
Programs: HH D, AS MM/MVPG for life/AL, Awesome Wipes VIP Club, NEXUS, Hertz 5-Star Gold
Posts: 2,827
I got it too, but didn't finish. Thanks for the reminder!
dave1013 is offline  
Reply With Quote
Old Apr 13, 14, 5:14 pm
  #8  
 
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 3,948
Filling it right now.

As someone who doesn't buy a lot of if any heavily discounted fares a change like that wouldn't hurt me.

What did y'all put for the one change you would like to see in the program?
apodo77 is offline  
Reply With Quote
Old Apr 13, 14, 6:49 pm
  #9  
 
Join Date: Sep 2001
Location: Juneau, Ft Lauderdale, Whitehorse, and mostly 2A or 3C. Never, EVER 4 though.
Programs: AS MVPG + BR, DL GM, Hertz Pres Circle, Natl Emerald Exec, HHonors Diamond, Marriott Silver
Posts: 3,340
Hmmm. No survey for me... then again I just sat thru a rolling 4 hour delay & a BR concierge that wouldnt want to come tell us (or make an announcement) as to WHEN we would actually board the flight.... id be giving them some thumbs down for how it was handled.
UAPremierExec is offline  
Reply With Quote
Old Apr 13, 14, 7:53 pm
  #10  
ANC
 
Join Date: Jan 2008
Programs: AS MVPG, CO, NW(now DL), Flying Blue
Posts: 6,532
Originally Posted by UAPremierExec View Post
Hmmm. No survey for me... then again I just sat thru a rolling 4 hour delay & a BR concierge that wouldnt want to come tell us (or make an announcement) as to WHEN we would actually board the flight.... id be giving them some thumbs down for how it was handled.
DL Skyclubs are much better at alerting members to IRROPS, cancellations, and at attempting to rebook their members in the event of both situations on DL flights. AS boardrooms dont even come close in that regard. In any event it doesnt sound like the survey is in regards to asking about your recent travel experience or boardroom experiences. No survey for me either. Is this a survey from Ipsos? or whatever its called

Last edited by ANC; Apr 13, 14 at 7:59 pm
ANC is offline  
Reply With Quote
Old Apr 13, 14, 10:27 pm
  #11  
 
Join Date: Feb 2005
Location: JNU
Programs: HH D, AS MM/MVPG for life/AL, Awesome Wipes VIP Club, NEXUS, Hertz 5-Star Gold
Posts: 2,827
Originally Posted by ANC View Post
Is this a survey from Ipsos?
Yes
dave1013 is offline  
Reply With Quote
Old Apr 13, 14, 11:53 pm
  #12  
FlyerTalk Evangelist, Moderator, Information Desk, Ambassador, Alaska Airlines
Hilton Contributor BadgeIHG Contributor Badge
 
Join Date: Dec 2006
Location: ANC, MRI
Programs: AS MVP Gold75K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott LTG, SPG Gold, CO, 7H, BA, 8E
Posts: 40,672
Originally Posted by ANC View Post
DL Skyclubs are much better at alerting members to IRROPS, cancellations, and at attempting to rebook their members in the event of both situations on DL flights. AS boardrooms dont even come close in that regard. In any event it doesnt sound like the survey is in regards to asking about your recent travel experience or boardroom experiences. No survey for me either. Is this a survey from Ipsos? or whatever its called
Due to employment classification, AS BR Concierges can't even change tickets...
beckoa is offline  
Reply With Quote
Old Apr 14, 14, 1:45 pm
  #13  
ANC
 
Join Date: Jan 2008
Programs: AS MVPG, CO, NW(now DL), Flying Blue
Posts: 6,532
Originally Posted by beckoa View Post
Due to employment classification, AS BR Concierges can't even change tickets...
good grief
ANC is offline  
Reply With Quote
Old Apr 14, 14, 3:19 pm
  #14  
 
Join Date: Sep 2001
Location: Juneau, Ft Lauderdale, Whitehorse, and mostly 2A or 3C. Never, EVER 4 though.
Programs: AS MVPG + BR, DL GM, Hertz Pres Circle, Natl Emerald Exec, HHonors Diamond, Marriott Silver
Posts: 3,340
No changes? Ok - for a different thread -- but man, how times have changed.

(on a side note, I approached a different concierge who was MORE than happy to announce when we were actually boarding and said she'd call the gate just to verify).
UAPremierExec is offline  
Reply With Quote
Old Apr 14, 14, 11:30 pm
  #15  
 
Join Date: Nov 2005
Location: Portland, OR
Programs: Alaska MVP/Gold
Posts: 617
I got about 10 minutes into mine on my iPad and got stuck at the section where you drag the gray boxes into the appropriate columns. It won't work on an iPad. I decided not to start all over again on my PC so deleted it.
Waitlisted is offline  
Reply With Quote

Thread Tools
Search this Thread
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: