Mileage Plan Survey
Apr 13, 2014, 9:15 am
#1
Original Poster
Join Date: Jul 2001
Location: Las Vegas, NV
Programs: AS MVP Gold, AA Platinum, AMEX/Platinum
Posts: 91
Mileage Plan Survey
Received an Alaska Airlines mileage plan survey link by email. Looks as if they are exploring changes to the plan that would make it a spending (on all airline and partner fares and fees) based point system rather than miles based. Broader and more flexible award options were discussed in the survey including getting tickets or upgrades or status at any time by spending more points.
Apr 13, 2014, 12:09 pm
#4
Join Date: Jul 2008
Location: Redmond, OR
Programs: AS MVP Gold 75K, HHonors Silver, Marriott Titanium (Lifetime Platinum), UA Silver, OW Emerald
Posts: 711
Received it, filled it out with my negative comments, and also followed up with an "if it ain't broke, don't fix it" message through the feedback spot on alaskaairlines.com.
If I wanted a Delta-style mileage program, I'd still be crediting everything over there. I think Alaska needs to be very careful with this one....
Dave
If I wanted a Delta-style mileage program, I'd still be crediting everything over there. I think Alaska needs to be very careful with this one....
Dave
Apr 13, 2014, 2:06 pm
#5
Join Date: Dec 2007
Location: PDX
Programs: AS MVPG
Posts: 610
I might be in the minority in that I don't mind WN's system where redemptions are tied to ticket price. I make a lot of short-hop trips between the PNW and NoCal and the relatively low ticket prices never make it a good redemption value. I can save up for the high-value J trip to Europe, but it will be years before my family and work situation make that a realistic vacation choice...so my miles just pile up. I'd rather be able to make redemptions on those shorter trips at a ratio that is reasonable (or equal to any other redemption).
Apr 13, 2014, 4:14 pm
#8
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,589
Filling it right now.
As someone who doesn't buy a lot of if any heavily discounted fares a change like that wouldn't hurt me.
What did y'all put for the one change you would like to see in the program?
As someone who doesn't buy a lot of if any heavily discounted fares a change like that wouldn't hurt me.
What did y'all put for the one change you would like to see in the program?
Apr 13, 2014, 5:49 pm
#9
Join Date: Sep 2001
Programs: Alaska Tanzanite 100K
Posts: 3,893
Hmmm. No survey for me... then again I just sat thru a rolling 4 hour delay & a BR concierge that wouldnt want to come tell us (or make an announcement) as to WHEN we would actually board the flight.... id be giving them some thumbs down for how it was handled.
Apr 13, 2014, 6:53 pm
#10
Join Date: Jan 2008
Programs: AS MVPG, CO, NW(now DL), Flying Blue
Posts: 6,554
DL Skyclubs are much better at alerting members to IRROPS, cancellations, and at attempting to rebook their members in the event of both situations on DL flights. AS boardrooms dont even come close in that regard. In any event it doesnt sound like the survey is in regards to asking about your recent travel experience or boardroom experiences. No survey for me either. Is this a survey from Ipsos? or whatever its called
Last edited by ANC; Apr 13, 2014 at 6:59 pm
Apr 13, 2014, 10:53 pm
#12
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 43,062
DL Skyclubs are much better at alerting members to IRROPS, cancellations, and at attempting to rebook their members in the event of both situations on DL flights. AS boardrooms dont even come close in that regard. In any event it doesnt sound like the survey is in regards to asking about your recent travel experience or boardroom experiences. No survey for me either. Is this a survey from Ipsos? or whatever its called
Apr 14, 2014, 2:19 pm
#14
Join Date: Sep 2001
Programs: Alaska Tanzanite 100K
Posts: 3,893
No changes? Ok - for a different thread -- but man, how times have changed.
(on a side note, I approached a different concierge who was MORE than happy to announce when we were actually boarding and said she'd call the gate just to verify).
(on a side note, I approached a different concierge who was MORE than happy to announce when we were actually boarding and said she'd call the gate just to verify).
Apr 14, 2014, 10:30 pm
#15
Join Date: Nov 2005
Location: Portland, OR
Programs: Alaska Gold 100k
Posts: 971
I got about 10 minutes into mine on my iPad and got stuck at the section where you drag the gray boxes into the appropriate columns. It won't work on an iPad. I decided not to start all over again on my PC so deleted it.