Paid Upgrade - now available for all fares
http://www.alaskaair.com/content/tra...tClassUpgrades
Announced in the e-statement today: We're making it easier for you to upgrade to First Class. Paid Upgrades, starting as low as $50, may be available for customers beginning at 24 hours before departure. If space is available, you can upgrade to First Class when you check in through the Web, at the Kiosk or at an airport ticket counter. Paid upgrades will now be available on all fares including award tickets. |
Hmm. Not sure if I like this one. It's hard to begrudge AS money by saying they should restrict paid upgrades from people who are willing to pay money, but this seems like a cheap shot.
Because elites should all be upgraded anyway at this point, the biggest impact to elites is limiting the same-day change options. Now all customers have a shot at a U seat starting at T-24, but I can only switch to a new flight starting at midnight. Edit: AS lists W (coach award tickets) as eligible for paid upgrades: Paid Upgrades are subject to availability, do not include stopovers, and exclude industry discounts. Prices are based on one-way trip miles, as shown above, unless otherwise noted. The link to upgrade to First Class during Web Check-In will only appear if First Class seats are still available for purchase. Fare categories are booked in Y, YAS, S, B, M, H Q, L, V, K, G, T, and W classes of service. |
I guess this explains why all of a sudden AS fixed the OLCI upgrade loopole so quick? Will the TOD upgrade be offered ahead of Elite upgrades ala United? or after all elites are upgraded?
If award tickets can now be upgraded, why cant award tickets be eligible for complimentary MVP upgrade? |
Originally Posted by baliktad
(Post 19089127)
Hmm. Not sure if I like this one. It's hard to begrudge AS money by saying they should restrict paid upgrades from people who are willing to pay money, but this seems like a cheap shot.
Because elites should all be upgraded anyway at this point, the biggest impact to elites is limiting the same-day change options. Now all customers have a shot at a U seat starting at T-24, but I can only switch to a new flight starting at midnight. Edit: AS lists W (coach award tickets) as eligible for paid upgrades: I'm afraid this is the first step in adopting a United-style upgrade system, which would be a troubling development indeed. |
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Originally Posted by CDKing
I guess this explains why all of a sudden AS fixed the OLCI upgrade loopole so quick? Will the TOD upgrade be offered ahead of Elite upgrades ala United? or after all elites are upgraded?
If award tickets can now be upgraded, why cant award tickets be eligible for complimentary upgrade? Will even U space be required? And upgrades on award tickets for elite shouldn't cost $$$... |
New U fare display
Worth noting that AS has also simultaneously announced a change to the fare display to show various types of upgrades that will be rolled out this month:
http://www.alaskaair.com/content/abo...::new-features |
With this change I would hope they do two things for elites:
-Extend the SDC to 24 hours before the flight. -Allow complimentary upgrades on award tickets, a lower priority would be fine. Really hope that "U" space is still required for these buy-ups, or it will cut down on gate upgrades. |
Originally Posted by Seattlenerd
(Post 19090488)
Worth noting that AS has also simultaneously announced a change to the fare display to show various types of upgrades that will be rolled out this month:
http://www.alaskaair.com/content/abo...::new-features |
Originally Posted by CDKing
(Post 19089441)
If award tickets can now be upgraded, why cant award tickets be eligible for complimentary MVP upgrade?
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So what happens when Rev Mgmnt doesn't release U space until T-24 (or after)? Is the upgrade list full of elites carried forward - and applied - prior to making paid upgrades available everyone?
Given my experience and the number of AS elites these days, I can recall few flights where there were even F seats left for paid upgrades. |
I received the following on my facebook complaint:
I spoke with Rick Rasmussen (Director Loyalty Marketing) this morning about your first post... We have a very clear policy that we do not sell paid upgrades to anyone if there is an MVP, MVP Gold or MVP Gold 75k traveling on a paid ticket waiting for a First Class upgrade. We upgrade all elite customers on revenue tickets before we will sell any paid upgrades. |
Originally Posted by CDKing
(Post 19092178)
I received the following on my facebook complaint:
I spoke with Rick Rasmussen (Director Loyalty Marketing) this morning about your first post... We have a very clear policy that we do not sell paid upgrades to anyone if there is an MVP, MVP Gold or MVP Gold 75k traveling on a paid ticket waiting for a First Class upgrade. We upgrade all elite customers on revenue tickets before we will sell any paid upgrades. That's quite definitive. And Rick is the one who should know. |
Originally Posted by CDKing
(Post 19092178)
I received the following on my facebook complaint:
I spoke with Rick Rasmussen (Director Loyalty Marketing) this morning about your first post... We have a very clear policy that we do not sell paid upgrades to anyone if there is an MVP, MVP Gold or MVP Gold 75k traveling on a paid ticket waiting for a First Class upgrade. We upgrade all elite customers on revenue tickets before we will sell any paid upgrades. So, other than making Award ticket upgrades for elites complimentary and moving up SDC to T-24, what is the big deal on this one? Are those the only two issues folks see with this?:confused: |
Originally Posted by pdxasflyer
(Post 19092265)
^Indeed. Since U space is required for the above, then hence U space would have to be required for paid upgrades.
So, other than making Award ticket upgrades for elites complimentary and moving up SDC to T-24, what is the big deal on this one? Are those the only two issues folks see with this?:confused: Now that the loophole has been closed, and the upgrade processor runs til much closer to departure, there is no reason to have the H+ restriction anymore. |
Originally Posted by steadyASshegoes
(Post 19090314)
I agree. Why not simply make all fare classes eligible at the gate? At T-24 it's going to result in fewer SDC first class seats for elites.
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Originally Posted by Seattlenerd
(Post 19092216)
^^^
That's quite definitive. And Rick is the one who should know. |
Originally Posted by doubleA
(Post 19092452)
Do you think DL Elites already on the FC wait list are included in this 'elite revenue' definition? We're not specifically named, only AS tiers. Anyone have the link to that FB post? Happy to ask myself.
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Originally Posted by ANC
(Post 19091614)
start directing these types of things to the head bean counter @:-) All things degradation of AS seem to point to one person @:-) All was calm in the hen house until someone came along and wanted to ruffle up the feathers, stick out their chest, and make a name for themselves. Theyve succeeded at making their name known to me.....and I dont spell it quite like he does. At this point I wouldnt care if DL tried to do a hostile takeover. Id have no objections. Ive used others this year more than AS for the first time in a long time and if I dont make even MVP again this year then so be it. I havent used AS since March
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Originally Posted by missydarlin
(Post 19092331)
It really isn't a big deal.
Originally Posted by hgdf
(Post 19092400)
If I understand correctly, all that's required for SDC is F inventory.
Maybe this change is good for AS' revenue and maybe they don't mind if an SDCing elite ends up in Y instead of F, but let's not delude ourselves by thinking this will not result in the occasional missed upgrade on a SDC. AS will get $50 and one less elite will be in F. If the SDC window were moved to T-24 for elites, it would be a moot point. That would make a great Gold/75k benefit imo. |
Originally Posted by steadyASshegoes
(Post 19092778)
If the SDC window were moved to T-24 for elites, it would be a moot point. That would make a great Gold/75k benefit imo.
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Originally Posted by steadyASshegoes
(Post 19092778)
...unless you want to SDC, in which case a first class seat can be taken at T-24 by a non-elite on a bargain-basement fare before you have a chance to make your change at midnight.
plus a seat has to open in U between T-24 and whenever midnight comes around, and there has to be someone checking in who wants to upgrade. Personally, I don't think its reasonable tradeoff to push all the paid upgrades, and requests for paid upgrades onto the shoulders of the gate agents, who already have enough to do in that hour before departure so that the U seat is there in case someone wants to SDC in that window (which could itself be as little as an hour) where a paid upgrader might snag one that wouldn't otherwise be available later. |
Originally Posted by missydarlin
(Post 19092496)
yes they are included. What he is saying is that we clear the waitlist before we sell any paid upgrades. Paid upgrades will only display or be offered if U space is available. U space will only be available if all upgrades have cleared.
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People while I cringe at United, Continental, Alaska and others doing this with my own elite status benefits in jeopardy, an airline afterall is a business looking to MAKE money not be a charity! T&Cs for air carriers have always show elite benefits as a sign of goodwill not a mandate. I recent blew $750 on BA to score a paid upgrade from business to first. In hind sight not worth it to me, but glad the option existed.
My theory is based on how AS has treated customers that they might do the right thing here vs United. |
Originally Posted by missydarlin
(Post 19092873)
for that to happen, all the other elites have to be cleared,
plus a seat has to open in U between T-24 and whenever midnight comes around, and there has to be someone checking in who wants to upgrade. Personally, I don't think its reasonable tradeoff to push all the paid upgrades, and requests for paid upgrades onto the shoulders of the gate agents, who already have enough to do in that hour before departure so that the U seat is there in case someone wants to SDC in that window (which could itself be as little as an hour) where a paid upgrader might snag one that wouldn't otherwise be available later. This policy change will have a negative impact on AS elites, there is no denying that. Trying to "spin" it otherwise is disingenuous. It's reasonable for Alaska to reduce marginal elite benefits in order to increase revenue, but let's not pretend it's anything but that. |
Originally Posted by OverThereTooMuch
(Post 19093031)
Based on the number of elites flying out of SEA, it sounds like the paid upgrade is never likely to be an option. Bummer.
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Originally Posted by steadyASshegoes
(Post 19092778)
...unless you want to SDC, in which case a first class seat can be taken at T-24 by a non-elite on a bargain-basement fare before you have a chance to make your change at midnight.
At T-24 if a person who otherwise is ineligible for a FC upgrade pays $50 or whatever to get up front, that's one less F seat for me to SDC into. Doesn't matter how many F/U/A seats are available, one less seat is one less seat. Maybe this change is good for AS' revenue and maybe they don't mind if an SDCing elite ends up in Y instead of F, but let's not delude ourselves by thinking this will not result in the occasional missed upgrade on a SDC. AS will get $50 and one less elite will be in F. If the SDC window were moved to T-24 for elites, it would be a moot point. That would make a great Gold/75k benefit imo. |
Originally Posted by apodo77
(Post 19095038)
I am a Gold 75 and I don't ever mind missing out or expect a F seat on the rare occasion I do a SDC. Seems to be a me problem and not an AS problem if I am the one changing my travel plans.
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Originally Posted by steadyASshegoes
(Post 19092778)
...unless you want to SDC, in which case a first class seat can be taken at T-24 by a non-elite on a bargain-basement fare before you have a chance to make your change at midnight.
If the SDC window were moved to T-24 for elites, it would be a moot point. That would make a great Gold/75k benefit imo.
Originally Posted by baliktad
(Post 19092844)
This x1000. If there's any benefit AS could provide that would make my life much nicer without losing any revenue, it's this one. Staying up until or waking up at midnight to change a flight is painful, especially when the SDC window used to be 24 hours on either side of the flight.
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Originally Posted by missydarlin
(Post 19092496)
yes they are included. What he is saying is that we clear the waitlist before we sell any paid upgrades. Paid upgrades will only display or be offered if U space is available. U space will only be available if all upgrades have cleared.
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Originally Posted by doubleA
Originally Posted by missydarlin
(Post 19092496)
yes they are included. What he is saying is that we clear the waitlist before we sell any paid upgrades. Paid upgrades will only display or be offered if U space is available. U space will only be available if all upgrades have cleared.
Granted it was a transcon but still... |
Originally Posted by beckoa
(Post 19099036)
[SIZE=1]
Try booking these fares 6+ months out and no UG :( Granted it was a transcon but still... |
Originally Posted by doubleA
(Post 19100897)
Wait, how would that happen if you're an MVP+? Isn't the upgrade immediate with that fare class/status combo?
It has to be a qualifying fare + U has to be available + you have to have the appropriate status. I frequently book transcons months out, even set up ExpertFlyer alerts, and U rarely opens up before departure. So it really makes no difference, in those cases, which fare class I buy (immediately upgradeable vs. MVPG 72-hour upgradeable). |
And now we have our new pricing for paid upgrades!
http://www.alaskaair.com/content/mil...-upgrades.aspx
Thought I'd throw this into the mix: Effective For Travel Beginning December 1, 2012 One-Way Distance in Miles Price 0 - 1,000 $50 1,001 - 2,000 $100 2,001 - 3,000 $150 3,001 and above $250 Effective through November 30, 2012 One-Way by Destination Price All Flights between California and Guadalajara $50 All flights between California and Hawaii $150 One-Way by Trip Miles For Destinations Not Noted Above Price 0 - 1,250 $50 1,251 - 2,500 $100 2,501 - 3,750 $150 3,751 and above $200 |
Originally Posted by JPat
(Post 19114756)
http://www.alaskaair.com/content/mil...-upgrades.aspx
Thought I'd throw this into the mix: http://www.flyertalk.com/forum/alask...-increase.html |
Not to bump an old thread, but does AS still do TODs, and do they apply to the new R fares? I'm about to book 3 of us on the $198 BOS-SAN R fare. We haven't status matched to AS yet, still mulling over whether that's for this year or next.
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Yes they do...upgraded for $50 each last month on LAX-SEA for my wife and I on a companion fare...Offered at T-24 during OLCI...I wonder how often they are available or if it is more of an exception...
Originally Posted by PWMTrav
(Post 22322348)
Not to bump an old thread, but does AS still do TODs, and do they apply to the new R fares? I'm about to book 3 of us on the $198 BOS-SAN R fare. We haven't status matched to AS yet, still mulling over whether that's for this year or next.
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Whats an R fare :confused::confused:
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Originally Posted by ANC
(Post 22322998)
Whats an R fare :confused::confused:
R: Coach Class Non-Refundable Cheers, Kermee |
Originally Posted by ANC
(Post 22322998)
Whats an R fare :confused::confused:
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Question about paid upgrades....if I fly PDX-ANC-HNL and there is enough U space at T-24 to offer me a paid upgrade at OLCI for BOTH flights, will it charge me based on the point to point mileage (PDX-HNL)...If point to point, it should only be $150, but if it prices individual flights, it would be $100 + $150. Also, I've noticed it always gives the option to upgrade with 15,000 miles instead (even if it is booked in a lower fare class than is required for advance mileage upgrades)...would this be 15,000 + 15,000 or just 15,000?
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