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Old Jul 7, 2012, 1:18 pm
  #1  
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Join Date: Jan 2010
Programs: MVP Gold, Marriott Gold, SPG Gold
Posts: 170
Miles Posted?

My bags missed a connecting flight two weeks ago and Alaska offered me 2000 miles if I picked my bag up at the airport. I filled the claim card out and gave it to the agent to send to Seattle. The miles haven't posted yet. Any ideas when I should expect to see those miles?

Thanks!
Lake_Hood is offline  
Old Jul 7, 2012, 1:35 pm
  #2  
 
Join Date: Jan 2002
Location: Seattle, WA
Programs: AS MVPG, Hyatt Discoverist, Hilton Gold
Posts: 3,399
I am guessing it will show up in another 7-10 days. It's possible that the agent got busy and forgot to send it in.
Jeeves is offline  
Old Jul 7, 2012, 3:27 pm
  #3  
 
Join Date: Jun 2005
Programs: AS MVPG
Posts: 2,209
I've done this a few times, both by mailing in the card and handing it directly to the bag agent. They have never posted without having to e-mail customer service a few months later.

Wish they would just give an extra baggage service guarantee certificate, I generally don't mind picking up my bag, and it saves them a bunch of money, but it's a hassle to follow up on it.
alphaeagle is offline  


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