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Companion Fare FAQ - Bank of America Mileage Plan Visa

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Old May 14, 2013, 10:30 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: rrgg
Based on an original post by flyer206

I summarized a few posts on the companion fare. I initially had some questions and went through some of the posts as well as asked Missydarlin. So I thought I would post it for future people. If there is something incorrect or perhaps is useful for the next person please add or let me know.

Extending a companion fare
Tickets must be booked by the expiry date but can be for travel up to 330 days in advance. So book 2 full-fare tickets (coach fare only with new certificates issued after Aug. 1, 2012) for travel 11 months in advance to any destination on AS. When you have decided when and where you want to go, call AS to change the tickets. Since the tickets are full-fare or first class the changes will be no charge. The tickets can be changed to a lower level ticket including hot fare and the destination can be changed as well. If the tickets are cheaper then the amount will be refunded to the same credit card.

However, the ticket can not be extended for another 330 days. Meaning, you can not keep on extending the companion certificate. Hence travel must be completed within the initial 330 day window of when you booked your initial ticket.

The current terms show the personal and business card are treated the same regarding booking dates and expiration dates. If you have a counterexample since 2024, please share. (At one time the business companion fare required travel completed by expiry date.)

One of the travelers can not go
If the revenue passenger can not go then the companion passenger can not go. The T&C of the companion fare is that the companion must travel with the revenue passenger. Changes can be made by calling AS but change fees apply. Changes can now be done on-line. If the companion passenger can not go, the revenue passenger can still go. If you want to use the companion certificate another time, a call has to be made to AS.
Name changes are allowed but must be called in for change and is subject to change fee($125 --exempt if the name change involves a passenger who has status).

Should status flyer be the revenue or companion ticket.
Since the companion ticket is dependent on the revenue ticket, the status flyer should be the companion fare unless the tickets are in full fare or first class. Why? If the companion traveler can not fly the companion coupon can be saved for future use. The status passenger is allowed to make changes at no charge. THERE IS DEBATE ABOUT THIS ANSWER
 
Do I have to be one of the passengers flying?
No, the T&C states that you must either be one of the passengers or the credit card booking the tickets be in your name. One poster mentioned that he did not travel or use his credit card when he let his father use it. However it that case I believe they shared the same last name.
 
Do you have to use the AS airline credit card when booking the companion fare?
Through September 30, 2019, no. "For companion fares issued on or after October 1, 2019, both the primary fare and the companion fare must be purchased using your Alaska Airlines credit card." Exceptions: Fare can also be paid with your Wallet funds or AS Gift cards.
 
Does the companion fare accrue points.
YES, both tickets accrue points on any frequent flyer plan that gives out points on AS flights ie AS, AA, DL, CX, BA etc

Is the companion fare upgradeable?
YES, depending on first class upgrade (U) inventory and by priority based on the status of the traveler. There has to be 2 upgradeable seats available. If using paper certificates there has to be 2 certificates. Both travelers must upgrade or none at all. At T-24, you will be added to the flight upgrade list upon checkin per normal procedure and upgrades will process in the usual order of priority.
companion fare and upgrade question

When will I get my Companion certificate? 
As soon as you get approved for the credit card the certificate will appear in your Alaska airline online account. As of June 2016, the initial companion fare will post shortly after the statement where you reach the minimum spend (currently $1000) closes. Another will appear around the 1 year anniversary of your credit card. JULY 2020 UPDATE: spend is now $2,000 within 90 days.

Cancelling a companion fare
Rebook=kept in system however change fees may apply based on fare purchased.
Refund=gone

What class of fares can be booked?
All fares can be booked from "hot fares" to "first class" but only on Alaska/Horizon operated flights. It is not eligible for AA, DL etc operated flights. (coach fare only with new certificates issued after Aug. 1, 2012). You cannot purchase F but you can upgrade to F after purchase or try your luck at free upgrades if you have status.

Can the companion fare be used on a one-way, round trip, open jaw, OR multi-city?
Any of the above. Also, if you purchase RT, you can subsequently call to change to a one-way ticket and potentially get a credit for the fare that applies to the cancelled segments.

I don't want to change my travel now, is there a way to cancel & reissue the code?

It's not technically "reissued." It's basically encased in amber for reuse.

If you change more than 60 days from the date of travel, AND the companion has no status (sorry, spouse), you can reuse the companion cert by calling in, having the reservation split, and then re-deposting the primary traveler's airfare into My Wallet and keeping a record of the companion traveler's ticket number separately.

Then, to reuse the companion cert for the same companion on a different itinerary, you need to phone in and make the primary traveler's reservation, and pay with a credit card for the primary traveler's ticket. No My Wallet funds can be used. Then the companion's cert and fees are reattached and any difference in fees and taxes are collected/refunded.

If the primary traveler decides that he/she does not want to reuse the companion cert after canceling the original reservation (as long as it's done before the value of the companion cert/fees/taxes expires), the value of the fees/taxes of the companion cert can be redeposited into the primary traveler's My Wallet. But the cert itself is forfeited.
(from Seattlenerd. Thank you!)

What are the Terms and Conditions as issued by Alaska Air
Discount: Valid for one $99 USD Companion Ticket when traveling with another passenger on a paid airfare. Both passengers must be booked in the same itinerary, at the same fare, traveling together, and ticketed at the same time. Valid for round-trip or one-way travel. Valid on published fares. Not applicable to Mileage Plan Award Reservations, Alaska Airlines Vacation packages, tour or contract fares.

Reservations & Ticketing: Valid for new ticket purchases through alaskaair.com, Alaska Airlines Reservations, or Horizon Air Reservations. The Companion Ticket Discount Code is redeemed at time of ticketing and is void for future changes or purchases. Traveler and/or Purchaser name must match the name issued on the Discount Code. Credit card required for purchase.

Passengers: Valid for one $99 USD Companion Ticket when traveling with a second passenger on a paid fare, traveling together, and booked and ticketed at the same time in the same reservation.

Routes: Valid systemwide on flights operated by Alaska Airlines or Horizon Air.

Advance Purchase: Per applicable fare rule.

Purchase By: Expiration date on Discount Code.

Blackout Dates: Per applicable fare rule.

Minimum & Maximum Stay: Per applicable fare rules.

Flights: Valid only on flights operated by Alaska Airlines and Horizon Air and on PenAir between Anchorage and Dutch Harbor. Not valid on codeshare flights.

Taxes, Fees and Surcharges: Passenger is responsible for all applicable taxes, fees, and surcharges, including checked baggage fees.

Combinability: Not valid with any other discounts, including Discount Codes, coupons, discount programs, MyAccount online discount, or other arrangements.

Changes and Refunds: Changes and refunds are allowed per the applicable fare rule and may result in the forfeiture of the Discount Code.

Mileage Plan: Mileage Plan credit applies and upgrades are allowed.

Transferability: Discount Codes and tickets are not transferable. They may not be given to another individual, and may not be sold, bought, bartered, auctioned or collected in bulk. Any deemed by Alaska Airlines/Horizon Air to have been distributed or acquired improperly will not be honored and traveler will be liable for payment of full fare.

Additional Terms: All rules of Alaska Airlines, Horizon Air, alaskaair.com, and the applicable fare rules not mentioned within these terms and conditions apply.

Other: Lost or stolen Discount Codes or tickets cannot be replaced. Alaska/Horizon has the final authority regarding redemption. Travel is subject to Alaska and Horizon contract of carriage. Terms and conditions as written herein are final and cannot be changed by any statement or representation of any unauthorized person, including employees of Alaska/Horizon or issuing organization. Other restrictions may apply and Alaska/Horizon reserves the right to suspend or change this offer without notice.






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Companion Fare FAQ - Bank of America Mileage Plan Visa

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Old Oct 5, 2023, 11:58 am
  #1051  
 
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,722
Originally Posted by italdesign
Me and P2 flew on a companion ticket using P3's AS card. P3 did not fly. No charge for checked bag. I guess P3's free bag benefit transferred.
Update: on the way back, free checked bag for both me and P2. What a delight. Certainly got AF's value out of the card this year.
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Old Dec 28, 2023, 6:53 pm
  #1052  
 
Join Date: Oct 2012
Location: PDX/HIO
Programs: AS MVPG; Hertz Pres; Tanquery Million Minier
Posts: 375
Any recent experiences with constructing companion fare bookings with a stopover? The system is currently saying that PDX-(SEA|ANC)-FAI-(SEA|ANC)-PDX-(stopover)-EWR is more than one roundtrip. FAI-(SEA|ANC)-PDX-EWR-PDX works though, which I would expect since that's a simple open-jaw with a stopover. Not being able to pass through the origin again seems like it could be a change, or there's just something about that route that it doesn't like.
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Old Jan 14, 2024, 10:02 pm
  #1053  
 
Join Date: Sep 2018
Posts: 561
Looking for a DP: for the $6k spending companion pass, when does it post to the account? Have a trip that I hope to book soon. T&C says within the first two billing cycles, but I wonder if it usually comes with the statement where the AF is posted, or if it comes more than 30 days after the AF date (which Amex does so that people won't cancel the card AND keep the certificate). TIA!
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Old Jan 16, 2024, 1:45 pm
  #1054  
 
Join Date: Aug 2015
Location: SFO
Programs: AS 75K (OW), SK Silver (*A), UR, MR
Posts: 3,347
Originally Posted by ezak
Looking for a DP: for the $6k spending companion pass, when does it post to the account? Have a trip that I hope to book soon. T&C says within the first two billing cycles, but I wonder if it usually comes with the statement where the AF is posted, or if it comes more than 30 days after the AF date (which Amex does so that people won't cancel the card AND keep the certificate). TIA!
My wife who received her recent card in the mail a few days after the closing date of the account's first billing cycle and soon after charged $6K received her companion ticket no later than a few days after the closing date of the second billing cycle, so it’s likely the companion ticket is issued upon the end of the billing cycle in which the qualifying charge was posted, which per Alaska customer service is how it works for the signup bonus.
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Old Jan 16, 2024, 4:47 pm
  #1055  
 
Join Date: Sep 2018
Posts: 561
Originally Posted by vanillabean
My wife who received her recent card in the mail a few days after the closing date of the account's first billing cycle and soon after charged $6K received her companion ticket no later than a few days after the closing date of the second billing cycle, so it’s likely the companion ticket is issued upon the end of the billing cycle in which the qualifying charge was posted, which per Alaska customer service is how it works for the signup bonus.
Ah I see! You're right, it should be issued right after spending $6K, not when the card renews like it used to be. Thanks!
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Old Jan 26, 2024, 1:35 pm
  #1056  
 
Join Date: Jun 2006
Location: PNW
Programs: AS 100K
Posts: 1,552
My friend and I redeemed a companion cert right before it expired in December 2023 for Feb 1-5, 2024 travel. If we cancel and choose the third option, will the cert still be usable for future dates as stated in the third bullet or will it be deemed expired since the cert was supposed to expire in Dec 2023?

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Old Jan 31, 2024, 11:39 am
  #1057  
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How long does it take for a BofA companion code to be redeposited after cancelling a ticket? The companion fare code still shows as "used" in the Mileage Plan account.

We cancelled a ticket and refunded to credit card (thx to a schedule change). The original BofA cert had an expiration date of August 2024.
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Old Jan 31, 2024, 12:30 pm
  #1058  
 
Join Date: Aug 2017
Posts: 1,610
Originally Posted by Boraxo
How long does it take for a BofA companion code to be redeposited after cancelling a ticket? The companion fare code still shows as "used" in the Mileage Plan account.

We cancelled a ticket and refunded to credit card (thx to a schedule change). The original BofA cert had an expiration date of August 2024.
The code will never be redeposited automatically. You'll have to chat/call them to reissue and even then they might deny the reissue because the certs are always one-time-use no matter what.
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Old Feb 3, 2024, 8:33 pm
  #1059  
 
Join Date: Apr 2005
Location: LAX
Programs: UA Silver, AA, WN, DL
Posts: 4,091
A question with a slight variation on the Companion Fare. Recently signed up for a business card after completing spending on a personal card. Obviously have the Companion Fare from the personal card.

Now I need to spend money on the business card, and want to know if I can apply the personal card's Companion Fare code to the purchase but use the business card to help with meeting the spend.

Any data points on whether this can work?

Thanks in advance.

EDIT: Data point - successfully completed transaction using AS business card under name not associated with Mileage Plan account.

Last edited by luv2ctheworld; Feb 4, 2024 at 6:54 am
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Old Feb 4, 2024, 7:20 pm
  #1060  
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Originally Posted by luv2ctheworld
Now I need to spend money on the business card, and want to know if I can apply the personal card's Companion Fare code to the purchase but use the business card to help with meeting the spend.

Any data points on whether this can work?

Thanks in advance.

EDIT: Data point - successfully completed transaction using AS business card under name not associated with Mileage Plan account.
I know you already worked it out, but basically you just need to use any BofA AS Visa card (not necessarily your own) if you pay part of your companion fare with a credit card. You can also pay it completely with wallet credit. I generally use my wife’s companion pass code from my own account and use either my AS Visa or wallet credit or both.
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Old Feb 7, 2024, 12:19 am
  #1061  
 
Join Date: Jan 2024
Programs: Hyatt Globalist, AA Plat Pro, Frontier 100K
Posts: 11
I'm trying to experiment with the companion pass to maximize it, but am having a lot of trouble understanding what is considered a "round-trip."
  1. SFO-LIH; KOA-LAX-SEA-SFO is eligible (4 trips)
  2. SFO-LIH; KOA-LAX-EWR-SFO is not eligible (4 trips)
  3. likewise SFO-LIH; KOA-LAX-BPS-SFO is not eligible (4 trips)
  4. SFO-LIH; KOA-SFO-SEA-SFO is not eligible (this makes sense since it's two round trips) (4 trips)
  5. SFO-LIH; KOA-SFO-SEA is eligible (3 trips)
Basically, I need to go to SEA or EWR or BOS with my girlfriend and I'm wondering if there's a way to combo this while preferentially flying out of SFO, but I can't figure out what is defined as a roundtrip. What's confusing is why #2 isn't eligible because that seems fine to me...
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Old Feb 7, 2024, 8:45 am
  #1062  
 
Join Date: Aug 2015
Location: SFO
Programs: AS 75K (OW), SK Silver (*A), UR, MR
Posts: 3,347
Originally Posted by birdmcfly
SFO-LIH; KOA-LAX-EWR-SFO is not eligible (4 trips)
As I see it, SFO-LIH, KOA-LAX, LAX-EWR, EWR-SFO (4 trips) is not eligible, because the west coast is considered one stopover point between west and east and as such the route is a sideways 8, so two 0s, roundtrips.
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Old Mar 11, 2024, 8:43 pm
  #1063  
 
Join Date: Feb 2019
Programs: AS MVP Gold
Posts: 146
Data point: Booked a ticket with a companion fare code and cancelled it within 24 hours for a refund to CC. Then I came upon this thread and realised the certificate wasn't coming back. Chatted an agent to redeposit the certificate. The agent asked for the reservation code and "submitted the request" for me. Took less than a minute. A new certificate showed up on my account two days later with a new code but the same expire date.
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Old Mar 11, 2024, 8:48 pm
  #1064  
brp
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That’s good to know. The T&Cs say that the code is lost with a cancellation. It’s good to know that they can make exceptions. I’d not count on it happening repeatedly, though.

Cheers.
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Old Apr 10, 2024, 3:30 pm
  #1065  
 
Join Date: Feb 2019
Programs: AS MVP Gold
Posts: 146
Posting a related data point.
Because you can only have exactly TWO people on the reservation if you want to use the companion certificate, I had to put traveller #3 on a separate reservation. There were no more three seats together in the peasant section that #3 (peasant no status) has access to. So I chatted an agent to put all three of us forward to the elite section (not first or premium). It was done easily and quickly.
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