Requesting opinions on AirTran's Service

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Oct 19, 1999 | 1:20 pm
  #1  
Hello. I'm looking for opinions on AirTran's service out of Atlanta. I fly mainly to Jacksonville, Orlando, Tampa, and Raleigh, so their schedules are fine. Basically, Delta has pissed me off with their lack of customer service and incredible delays and over-booking, so I'm looking for alternatives. I really like the idea of 3 business-class round-trips getting me a free ticket. Opinions greatly appreciated!
Oct 19, 1999 | 3:54 pm
  #2  
my office splits evenly on Airtran--the delta partisans (we fly ATL-TPA) like the more frequency, but the Airtran partisans prefer the less cattlecar atmosphere (ever gotten off or on a full L1011 at TPA---not fun!!!). Bus class seats on Airtran are very comfortable--firm and unworn. If you have the slightest reason to avoid Delta you'll be perfectly fine with Airtran.
Oct 19, 1999 | 4:23 pm
  #3  
This is exactly what I was hoping for. I agree about the crappy LD1011s they use to cattlecar people to/from Florida cities. What pieces of crap! Even in first class! Have the AirTran folks run into many over-booking problems? This is my main beef w/ Delta and I don't want to run into it again if I can help it. Thank you for your response.
Oct 19, 1999 | 6:54 pm
  #4  
AirTran is trying to reverse the days of when it was ValuJet. Employees seem to be decent, passengers remind one of Greyhound $49 national fare sales. Definitely a leisure airline. Every flight I've been on (4) has been delayed for one reason or another. Remember that once you buy a ticket on AirValuTranJet, you're stuck with it... no other carrier accepts their tickets.
Oct 20, 1999 | 8:43 am
  #5  
khoward, how long where your delays?
Oct 20, 1999 | 5:39 pm
  #6  
1-3 hours.
Nov 18, 1999 | 5:25 pm
  #7  
Those of you who know of me know me as a loyal UA flyer. For a while, though, I succumbed to the insistance of my travel agent, and flew AirTran. (IAD to Midway).

My Monday flight was always a minimum of 30-45 minutes late, and my Thursday afternoon flight home ... well, let's just put it this way. The last 3 weeks with Airtran, I left the office at 2:30 for a 2:30 flight, without calling first, and never missed my flight.

Tom