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Old Jan 12, 2014 | 3:20 pm
  #1  
KLR
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Elite upgrade time

What is the time frame for calling & using credits for an upgrade for elites? Is it 48 hrs before the flight or 2 days before?

Thanks.
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Old Jan 12, 2014 | 7:06 pm
  #2  
 
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48hrs was extended "indefinately" for Elites after the Holiday auto-upgrade experiment of a couple years ago ended.

If anything has changed that policy since the merger a call to 800-AIR-TRAN should get you an answer.

Southwest bookings can't be upgraded to my knowledge.
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Old Jan 13, 2014 | 5:33 am
  #3  
KLR
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Thanks but...

Originally Posted by traveller001
48hrs was extended "indefinately" for Elites after the Holiday auto-upgrade experiment of a couple years ago ended.

If anything has changed that policy since the merger a call to 800-AIR-TRAN should get you an answer.

Southwest bookings can't be upgraded to my knowledge.
I actually was asking about how long before the flight can you call for an upgrade? Is it after midnight 2 days before or exactly 48 hrs before the flight?
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Old Jan 13, 2014 | 10:34 am
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It is two days before the flight.

Call us at 1-888-3-A-PLUS-8 (1-888-327-5878) to reserve your upgrade to Business Class anytime beginning midnight the day prior to departure
As posted earlier it was extended to 2 days for Elite members.

EDIT:

I fly Airtran frequently and recently have been monitoring seat maps and bookings. Only once or twice during very high travel days has Business Class been full two days out.

I still get complimentary upgrades well over half the time.

I also see many unassigned seats in the main cabin up to several hours before flight time, indicating that many passengers don't bother to check in on line or until they get to the airport.

Last edited by rsteinmetz70112; Jan 13, 2014 at 12:27 pm Reason: Added Comment.
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Old Jan 13, 2014 | 7:22 pm
  #5  
 
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[QUOTE=rsteinmetz70112;22145559As posted earlier it was extended to 2 days for Elite members.[/QUOTE]

To answer the OPs question it was t-48 from departure for Elites.
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Old Jan 13, 2014 | 8:35 pm
  #6  
 
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Originally Posted by traveller001
To answer the OPs question it was t-48 from departure for Elites.
Really? I have called two days before departure, before 48 hours before departure and gotten upgraded using Credits.

But I can't find it on the website.
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