need urgent help re WX misconnect
Dec 26, 2012 | 3:11 pm
#1
Original Poster
Join Date: Jan 2009
Location: IAD
Programs: UA Gold, Marriott Rewards - LTPP
Posts: 4,242
need urgent help re WX misconnect
A friend of mine is currently in PHL trying to get to CLT (via ATL). His PHL-ATL flight is delayed and he'll miss his connecting flight to CLT. FL rep says no flights till Friday from ATL to CLT so they *might* hold the flight for him. Can he push them to put him on the PHL-CLT direct on US?
Dec 26, 2012 | 3:30 pm
#2
Join Date: Sep 2002
Location: Blue Ridge, GA
Posts: 5,841
Doubtful they would protect on US.
Others here could answer more authoritatively.
Others here could answer more authoritatively.
Dec 29, 2012 | 7:57 pm
#3
Join Date: Apr 2004
Location: DCA/IAD
Programs: AA Gold, Amex Plat
Posts: 4,016
AirTran no longer has interline agreements with other carriers. They'd have to write a check to put him on US Airways, which isn't going to happen for a weather delay.
What I would ask for in this situation is to buy a PHL-CLT ticket on US Airways and request a refund for the PHL-ATL-CLT AirTran segments. Of course the US Airways ticket is going to cost a pretty penny since it's a fortress hub to fortress hub route, but if you've got to get there it might be worth the cost vs. spending the night in ATL. Technically AirTran tickets are non-refundable (except for full-fare business class) but I've found many agents to be flexible and allow refunds during irregular ops such as this.
What I would ask for in this situation is to buy a PHL-CLT ticket on US Airways and request a refund for the PHL-ATL-CLT AirTran segments. Of course the US Airways ticket is going to cost a pretty penny since it's a fortress hub to fortress hub route, but if you've got to get there it might be worth the cost vs. spending the night in ATL. Technically AirTran tickets are non-refundable (except for full-fare business class) but I've found many agents to be flexible and allow refunds during irregular ops such as this.