Flying Blue status match
#1
Original Poster
Join Date: Mar 2016
Location: 01A, Where else?
Programs: UA GS // HH DIA // AB PLAT
Posts: 17
Flying Blue status match
Hi!
Can anyone here help me out. I'm currently AB Platinum and I got an email from a AB department saying I can match my status with AF/KL Flying Blue. Since locking my phone after seeing the preview I cannot find the email anywhere anymore. So I contacted AB and they replied:
Thank you for your e-mail.
We are sorry to tell you that we cannot help you with your request. We do not have access to the other frequent traveller programs.
If you have any further questions, please do not hesitate to contact us.
Best regards
So I spoke with Flying blue and they gave me all information about it but I HAD to contact Topbonus to get an email address to send my request to the right department within AF/KL. So after contacting TB again they said:
Thank you for your e-mail.
This is a wrong information Flying Blue gave you. Such a team, mail or link does not exist.
If you have any further questions, please do not hesitate to contact us.
Best regards
Can anyone here help me. All I want is to send a request. Does anyone know of this and can supply me and maybe others with information.
The offer is from Oct 31st till Dec 31st.
Thanks in advance!
Can anyone here help me out. I'm currently AB Platinum and I got an email from a AB department saying I can match my status with AF/KL Flying Blue. Since locking my phone after seeing the preview I cannot find the email anywhere anymore. So I contacted AB and they replied:
Thank you for your e-mail.
We are sorry to tell you that we cannot help you with your request. We do not have access to the other frequent traveller programs.
If you have any further questions, please do not hesitate to contact us.
Best regards
So I spoke with Flying blue and they gave me all information about it but I HAD to contact Topbonus to get an email address to send my request to the right department within AF/KL. So after contacting TB again they said:
Thank you for your e-mail.
This is a wrong information Flying Blue gave you. Such a team, mail or link does not exist.
If you have any further questions, please do not hesitate to contact us.
Best regards
Can anyone here help me. All I want is to send a request. Does anyone know of this and can supply me and maybe others with information.
The offer is from Oct 31st till Dec 31st.
Thanks in advance!
#2
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,730
I think you are mistaken.
Several oneworld airlines are matching topbonus status (to certain degrees) as detailed on the oneworld website.
There was a "rumour" of a Flying Blue status match back in October - posted in the following thread - but it was not true. [Bear in mind that, with one massive status match campaign several years ago, FB rarely status matches. If there *was* an actual status match campaign, it would not be coming FROM topbonus, and it would be well-documented here, and on other similar sites.
New FB status match (in Germany)?
Several oneworld airlines are matching topbonus status (to certain degrees) as detailed on the oneworld website.
There was a "rumour" of a Flying Blue status match back in October - posted in the following thread - but it was not true. [Bear in mind that, with one massive status match campaign several years ago, FB rarely status matches. If there *was* an actual status match campaign, it would not be coming FROM topbonus, and it would be well-documented here, and on other similar sites.
New FB status match (in Germany)?
#8
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,957
But perhaps I was lucky that they told me there is no matching as I would have had to requalify for all three alliances then 😂😂😂
#9
Original Poster
Join Date: Mar 2016
Location: 01A, Where else?
Programs: UA GS // HH DIA // AB PLAT
Posts: 17
This is what Flying Blue said to me.
Airberlin or topbonus cant do anything they say.
This is what I see online
https://loyaltylobby.com/2017/10/03/...bonus-members/
Airberlin or topbonus cant do anything they say.
This is what I see online
https://loyaltylobby.com/2017/10/03/...bonus-members/
#10
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,730
Your post doesn't make much sense; If that's your email from Flying Blue, as you say, then it's strange that they refer to speaking to themselves .
It seems that you instead posted a letter written by you, rather than showing anything to corroborate what topbonus apparently told you.
That link to loyalty lobby was the spark for the thread I posted above, which was quickly shown to be incorrect/false. Here's that thread again:
New FB status match (in Germany)?
It seems that you instead posted a letter written by you, rather than showing anything to corroborate what topbonus apparently told you.
That link to loyalty lobby was the spark for the thread I posted above, which was quickly shown to be incorrect/false. Here's that thread again:
New FB status match (in Germany)?
#11
Join Date: Feb 2016
Programs: Delta Platinum, Etihad Gold, Hilton Diamond
Posts: 139
Your post doesn't make much sense; If that's your email from Flying Blue, as you say, then it's strange that they refer to speaking to themselves .
It seems that you instead posted a letter written by you, rather than showing anything to corroborate what topbonus apparently told you.
It seems that you instead posted a letter written by you, rather than showing anything to corroborate what topbonus apparently told you.
#12
Original Poster
Join Date: Mar 2016
Location: 01A, Where else?
Programs: UA GS // HH DIA // AB PLAT
Posts: 17
That's correct, I was on the go and wanted to get the post out. The picture is what Flying Blue said to me over the phone about an internal email they received about an ongoing status match with topbonus. To get the point across: YES there is a status match but there are certain catches. For example: The status match is ONLY for German residents and they get notified of the match via email. This is only for corporate members and not for individuals. You can only get it by replying to a certain email address like the match in 2016 via de mail address Fbpromotion - SPLMD <[email protected]>. If we can all contact topbonus and maybe this email we can figure out what the way is and then the right department within AF/KL/FB can help us get a match. This is what I got as a respond on the email address from LoyaltyLobby:
Thank you for your email dated 15 December 2017.
We regret to inform you that we as Air France Reservations cannot help you in this regard. Our department only answers questions regarding the online offer of Air France and reservations undertaken on our website. In addition, we offer assistance with technical problems which might occur during the online booking process or Internet check-in.
Please contact our colleagues from the Flying Blue department. You may find the contact details below:
Germany: +49 (0) 69 86 79 81 06Opening hours:Monday - Friday:8:00 - 21:00Saturday:8:00 - 20:00.Sunday:9:00 - 17:00.In addition, you have the option of sending an e-mail via our website:
Yours sincerely,
Hugo
Air France Reservations Team
We regret to inform you that we as Air France Reservations cannot help you in this regard. Our department only answers questions regarding the online offer of Air France and reservations undertaken on our website. In addition, we offer assistance with technical problems which might occur during the online booking process or Internet check-in.
Please contact our colleagues from the Flying Blue department. You may find the contact details below:
Germany: +49 (0) 69 86 79 81 06Opening hours:Monday - Friday:8:00 - 21:00Saturday:8:00 - 20:00.Sunday:9:00 - 17:00.In addition, you have the option of sending an e-mail via our website:
- www.airfrance.com
- Contact us
- Flying Blue contacts
- by E-mail
Yours sincerely,
Hugo
Air France Reservations Team