airberlin sucks
#31
Join Date: Aug 2013
Location: SFO
Programs: UA 1K, Hilton Gold, Marriott Gold, SPG Gold, Hertz PC
Posts: 211
The only problem I can see with your routing is that it's a tiny bit of a detour, but maybe you want to maximise some miles.
I have flown AB plenty of times, through both TXL and DUS, and never had any problems with the luggage.
I have flown AB plenty of times, through both TXL and DUS, and never had any problems with the luggage.
I ended up not having to check in my bags despite it being slightly larger and heavier than the dimensions mentioned on the website.
I should also mention that I had a pleasant experience flying AB and wouldn't hesitate to use them for short haul intra-Europe flights.
Last edited by BayAreaTraveler; Dec 5, 2013 at 11:12 am
#32
Join Date: May 2013
Location: YYZ/YTZ/YUL
Programs: BA Gold, TK Elite
Posts: 1,558
^ Glad to hear it.
#33
Join Date: Sep 2013
Programs: Topbonus, Miles&Bonus, Miles&Less
Posts: 84
re
Just flew a days old newly refurbished B738 on short haul in Y with very nice Recaro seats, mood lighting and fully retractable overhead bins.
Was a very, very nice experience and handily beats the old and worn out crap from LH shorthaul.
Was a very, very nice experience and handily beats the old and worn out crap from LH shorthaul.
#34
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,602
I was looking for a thread on sharing AB flight experience in general so ended up here.
As regular AY member I have sometimes taken AB intra-EU and I must say that this carrier has been the best experience so far to any others I have taken!
Some experiences (highly subjective of course):
+TXL airport is not that bad after all, even changing terminals. Good to get to Berlin city as well except peak-hours when it can be chaos.
+My flights have been punctual. Neat. Clean. Smiley service.
+I even get a snack on short-haul, not that I care about it, but I am curious to see they can afford that! Coffee free + juices.
+Nice little chocolate after flight.
+I even get FFlyer benefits
+Tickets are usually cheap
-The only negative experience has been they last time spilled a juice cup over me (my shirt, pants and computer) but they did not offer anything for that other than help cleaning myself. I did not ask anythihg since I was expecting they come back to me and give some advice what to do if my computer stops working (still works) or how am I suppose to laundry my clothes. Nothing, I did not even find where I would complain but I just let it go as I was in hurry.
Side note: I don't really understand why AB is often referred as LCC. In my opinion it never was: while the prices are usually quite cheap, I have never seen prices near other real LCC's. And now they are part of Oneworld. Even less so.
As regular AY member I have sometimes taken AB intra-EU and I must say that this carrier has been the best experience so far to any others I have taken!
Some experiences (highly subjective of course):
+TXL airport is not that bad after all, even changing terminals. Good to get to Berlin city as well except peak-hours when it can be chaos.
+My flights have been punctual. Neat. Clean. Smiley service.
+I even get a snack on short-haul, not that I care about it, but I am curious to see they can afford that! Coffee free + juices.
+Nice little chocolate after flight.
+I even get FFlyer benefits
+Tickets are usually cheap
-The only negative experience has been they last time spilled a juice cup over me (my shirt, pants and computer) but they did not offer anything for that other than help cleaning myself. I did not ask anythihg since I was expecting they come back to me and give some advice what to do if my computer stops working (still works) or how am I suppose to laundry my clothes. Nothing, I did not even find where I would complain but I just let it go as I was in hurry.
Side note: I don't really understand why AB is often referred as LCC. In my opinion it never was: while the prices are usually quite cheap, I have never seen prices near other real LCC's. And now they are part of Oneworld. Even less so.
#38
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
AB in economy class intra-Europe is better than SK intra-Europe and frequentky better than the US majors' general economy-class flights intra-US.
#40
Join Date: Sep 2013
Location: London
Programs: BA Gold; FB Silver; SPG; IHG Gold
Posts: 2,985
Is AB really that bad? I'm most likely going to fly with them for the first time on my trip next month (via MUC-TXL-VIE) and I'm a little nervous after reading all the experiences people had with lost luggage. Is this mainly an ex-TXL issue?
FWIW, I will be carrying a regular duffel bag. Do I have to still check that in if it's slightly overweight? I don't think I will bring more than 8 kg but it may go over if I buy gifts for family and friends.
FWIW, I will be carrying a regular duffel bag. Do I have to still check that in if it's slightly overweight? I don't think I will bring more than 8 kg but it may go over if I buy gifts for family and friends.
#41
Join Date: Jan 2012
Location: Koala Lemur
Programs: SK EBD LTG (*G)
Posts: 2,447
Some gates in TXL have check in counters just by the gate entrance. I was once stopped by agents entering such gate, even though I had the boarding pass, and forced to check in an overwieght hand luggage. Being AB gold did not help...
#42
Due to it's history as a LCC (or at least that's what I was told) I hadn't flown AB until recently.
We booked a holiday in Marsa Alam, Egypt (RMF). This is a typical airport where only charter companies are flying. Correction, charter companies and AB. Having the choice between a charter flight and AB my choice was quickly made.
The destination and the passengers created some kind of charter/LCC feeling but the service was not worse/not better than what you can expect on any other EU flight. You get drinks and a small snack, included in the price of your flight. I know other companies that don't offer the snack any more, even if it's only a small sandwich and a chocolate bar. Friendly service as well.
Very positive: on the way back even in RMF airport they had a special counter for OW elite customers to check in. So they treat all flights equal.
You all get miles and status miles for all flights!
What a difference from LX where these destinations are flown by Edelweiss and you earn no status miles.
We booked a holiday in Marsa Alam, Egypt (RMF). This is a typical airport where only charter companies are flying. Correction, charter companies and AB. Having the choice between a charter flight and AB my choice was quickly made.
The destination and the passengers created some kind of charter/LCC feeling but the service was not worse/not better than what you can expect on any other EU flight. You get drinks and a small snack, included in the price of your flight. I know other companies that don't offer the snack any more, even if it's only a small sandwich and a chocolate bar. Friendly service as well.
Very positive: on the way back even in RMF airport they had a special counter for OW elite customers to check in. So they treat all flights equal.
You all get miles and status miles for all flights!
What a difference from LX where these destinations are flown by Edelweiss and you earn no status miles.
#43
FlyerTalk Evangelist
Join Date: Oct 2011
Location: Anywhere I need to be.
Programs: OW Emerald, *A Gold, NEXUS, GE, ABTC/APEC, South Korea SES, eIACS, PP, Hyatt Diamond
Posts: 16,046
Due to it's history as a LCC (or at least that's what I was told) I hadn't flown AB until recently.
We booked a holiday in Marsa Alam, Egypt (RMF). This is a typical airport where only charter companies are flying. Correction, charter companies and AB. Having the choice between a charter flight and AB my choice was quickly made.
The destination and the passengers created some kind of charter/LCC feeling but the service was not worse/not better than what you can expect on any other EU flight. You get drinks and a small snack, included in the price of your flight. I know other companies that don't offer the snack any more, even if it's only a small sandwich and a chocolate bar. Friendly service as well.
Very positive: on the way back even in RMF airport they had a special counter for OW elite customers to check in. So they treat all flights equal.
You all get miles and status miles for all flights!
What a difference from LX where these destinations are flown by Edelweiss and you earn no status miles.
We booked a holiday in Marsa Alam, Egypt (RMF). This is a typical airport where only charter companies are flying. Correction, charter companies and AB. Having the choice between a charter flight and AB my choice was quickly made.
The destination and the passengers created some kind of charter/LCC feeling but the service was not worse/not better than what you can expect on any other EU flight. You get drinks and a small snack, included in the price of your flight. I know other companies that don't offer the snack any more, even if it's only a small sandwich and a chocolate bar. Friendly service as well.
Very positive: on the way back even in RMF airport they had a special counter for OW elite customers to check in. So they treat all flights equal.
You all get miles and status miles for all flights!
What a difference from LX where these destinations are flown by Edelweiss and you earn no status miles.
Also WK cannot be sold on the GDS (at least Amadeus)
#44
Join Date: Sep 2010
Location: Germany
Programs: Breuninger Platin, airberlin topbonus
Posts: 9
airberlin sucks? No, they don't.
I fly them all the time on inner-German routes from Dusseldorf (Dash 8 mostly). Haven't ever had to wait a minute at bagdrop, all flights were on time with good on board service. Oh yes... and usually half the price of LH. Pushing hard for topbonus Silver now.
I fly them all the time on inner-German routes from Dusseldorf (Dash 8 mostly). Haven't ever had to wait a minute at bagdrop, all flights were on time with good on board service. Oh yes... and usually half the price of LH. Pushing hard for topbonus Silver now.
#45
Join Date: Jan 2011
Programs: AB Gold, LH FTL, ST ElitePlus, HH Gold, LeClub Plat, Melia Gold
Posts: 130
AirBerlin doesn't suck, but it's not as cheap as some claim...or at least not on my routes! I still prefer by far a SEN lounge to crapy AB "exclusive areas" for instance! Yet, I have come to change my mind on AB. Gold perks are great, like the second piece of hand luggage, or the free middle seat upon availability - and mile earning is generous compared to LH. I'm now also a big fan of pre-ordered meals Never tried long-haul with them though, and not really in a hurry to do so