kiwibigdave

Just trying to interpret NZ fare rules, and looking for some help.

If I book a Global Saver outbound, and a Global Flexi inbound, can I cancel the inbound for a refund of that element after the outbound has commenced? i.e. Does "travel commences" refer to the itinerary, or the fare class sector?

kiwiandrew

it depends on a number of factors - NZ sell a lot of 'return' fares as 2 oneways rather than 2 1/2 returns - if this is being purchased as two oneways then theoretically if the second oneway is refundable you ought to be able to refund it . ( Please note that immigration considerations can also cloud this - eg if you have bought two oneways but you cannot prove that you have the legal right to stay in the destination country then the airline can still refuse to refund you because they then open themselves up to substantial fines from the country where you are illegally staying ) .


OTOH if the return is considered to be a combination of two 'half returns' then as a general rule the stricter conditions will apply to the entire ticket .

You really need to check the 'combinations' section of the rules of both fare types ( and be sure of your immigration status at your point of turnaround )