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Elite upgrades - latest robot understanding + help

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Elite upgrades - latest robot understanding + help

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Old Dec 31, 2025 | 2:13 pm
  #31  
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[QUOTE=nzkarit;37509334]You can't tell if there are more than 9 free seats on a plane. An empty seat on the seat map does not indicate an that the ticket hasn't sold. Not everyone does seat select.[/

Yup, I know.still interested in answer to the original question.

Last edited by Flygirlnz; Dec 31, 2025 at 2:22 pm
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Old Dec 31, 2025 | 5:03 pm
  #32  
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Originally Posted by Flygirlnz

Yup, I know.still interested in answer to the original question.
I have had poor luck with double RUs. Obviously, they rank lower than single RUs PE-Biz.

If there is R class available prior to booking, then a double RU will clear immediately. However for a pending double RU I am not sure of robot sees these and if theyd clear in advance or be skipped until T-7.

As there is no way to influence things, I tend to just monitor ExpertFlyer and make a few dummy bookings for 9 pax (or as many as I can) to get a sense of the load in Biz.



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Old Jan 1, 2026 | 6:07 pm
  #33  
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Thanks for that, Thai Kiwi. Help me understand the obviously about the double UG not being as attractive as a single to the Robot? That was my wondering, I just wasnt sure why that would be the case. Anyway - called NZ, saw the price of my Y ticket had dropped since I purchased it a week ago. For some unfathomable but serendipitous reasons they offered to UG the booking to PE for nothing and Ive now lodged a single class APD UG. So fingers crossed. ETA - PE online was still miles more expensive than my Y ticket. Always pays to ask, I guess.
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Old Jan 1, 2026 | 7:38 pm
  #34  
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Originally Posted by Flygirlnz
For some unfathomable but serendipitous reasons they offered to UG the booking to PE for nothing and Ive now lodged a single class APD UG. So fingers crossed. ETA - PE online was still miles more expensive than my Y ticket. Always pays to ask, I guess.
I once had a Y booking and a few days later the PE price came down to not much more than what I paid for my Y booking, so I rang up to pay the cash difference (couldn't do it online being a multi stop). J was still significantly more than PE (same as at the time of booking).

For some unfathomable but serendiptious reasons, while I could have paid for a cheap PE upgrade, J was waaay cheaper over the phone than what was being advertised online, so I did that instead
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Old Jan 1, 2026 | 8:08 pm
  #35  
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I've got a flight coming up in PE with an EAPD upgrade request in, where currently Y and PE are both sold out. J still has 9(+?) fares being sold online. Optimistic NZ might start opening up R class shortly or proactively moving some to J, in order to free up PE and potentially Y seating..
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Old Jan 1, 2026 | 11:23 pm
  #36  
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Originally Posted by ChasingDaylight
I've got a flight coming up in PE with an EAPD upgrade request in, where currently Y and PE are both sold out. J still has 9(+?) fares being sold online. Optimistic NZ might start opening up R class shortly or proactively moving some to J, in order to free up PE and potentially Y seating..
They cleared our RUs PE to J approx 4 weeks in advance in just this situation (for early Jan) 😀
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Old Jan 2, 2026 | 2:15 am
  #37  
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:'( Nothing this end yet, monitoring daily for any signs of change.
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Old Jan 8, 2026 | 9:30 am
  #38  
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Originally Posted by ChasingDaylight
:'( Nothing this end yet, monitoring daily for any signs of change.
Im waiting on HKG-AKL early Feb with 5 PE and 9 J available on NZ website (I dont have other tools). Waiting but like you no change. Update: OUCH now 0 PE and 9+ J.

A different question - if I am elite and then TCP another person who is booked on same flight, if there is R class availability for 2 would we both be upgraded or would the robot ignore?

Last edited by 40love; Jan 8, 2026 at 12:20 pm
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Old Jan 8, 2026 | 3:22 pm
  #39  
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What is TCP ?

Originally Posted by 40love
Im waiting on HKG-AKL early Feb with 5 PE and 9 J available on NZ website (I dont have other tools). Waiting but like you no change. Update: OUCH now 0 PE and 9+ J.

A different question - if I am elite and then TCP another person who is booked on same flight, if there is R class availability for 2 would we both be upgraded or would the robot ignore?
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Old Jan 8, 2026 | 3:49 pm
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TCP - The Complete Party. Term for linking 2 PNRs to say they are travelling together.

e.g. https://servicehub.amadeus.com/c/por...p-pnr-cryptic-
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Old Jan 8, 2026 | 5:07 pm
  #41  
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Originally Posted by 40love

A different question - if I am elite and then TCP another person who is booked on same flight, if there is R class availability for 2 would we both be upgraded or would the robot ignore?
No, the robot will ignore as pax not on same booking reference (aka PNR) afaik. But with AirNZ IT matters, who can be sure.

TCP simply points each PNR to each other so a party can be considered as a group for disrupts etc.
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Old Jan 30, 2026 | 5:49 pm
  #42  
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Question that didnt warrant starting a new thread.

I read here about people checking in and discussing or making requests about pending RUs (eg saying it would be ok if only 1 passenger out of 2 was upgraded/happy to sit separately).

How exactly does one make such requests when checking in overseas?

In my limited experience, airports in Asia use non-Air NZ staff at check-in, and there are no Air NZ staff at the designated lounge.

Meaning that the first contact with Air NZ staff is at the gate. Would I need to go to the gate early to discuss still pending RUs? (And is doing so at the gate potentially a bad idea/liable to reduce chances of success)?
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Old Jan 30, 2026 | 6:45 pm
  #43  
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Originally Posted by 40love
I read here about people checking in and discussing or making requests about pending RUs (eg saying it would be ok if only 1 passenger out of 2 was upgraded/happy to sit separately).

How exactly does one make such requests when checking in overseas?

In my limited experience, airports in Asia use non-Air NZ staff at check-in, and there are no Air NZ staff at the designated lounge.

Meaning that the first contact with Air NZ staff is at the gate. Would I need to go to the gate early to discuss still pending RUs? (And is doing so at the gate potentially a bad idea/liable to reduce chances of success)?
At the gate is your only realistic option, but I don't see why it would 'reduce' the chances. I think there must be a process that looks at final loads, no-shows and the processes the RUs. I suspect, but don't know, if gate staff can actually process anything. Rather, I think the re-print boarding passes and can see the status of upgrades etc.

I have had a PNR split without being asked flying BKK-SIN-AKL-WLG in PE with RUs lodges for SIN-AKL. I noticed my seat allocation disappeared and then I was in biz. But Mrs TK was left in PE.
Our adult sone was on the same trip on a separate PNR in PE, and gate staff proactively had re-seated them together (we had TCP the bookings). I offered to swap with Mrs TK but she insisted I stay in biz.....
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Old Jan 31, 2026 | 2:28 am
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Originally Posted by 40love
I read here about people checking in and discussing or making requests about pending RUs (eg saying it would be ok if only 1 passenger out of 2 was upgraded/happy to sit separately).

How exactly does one make such requests when checking in overseas?

In my limited experience, airports in Asia use non-Air NZ staff at check-in, and there are no Air NZ staff at the designated lounge.

Meaning that the first contact with Air NZ staff is at the gate. Would I need to go to the gate early to discuss still pending RUs? (And is doing so at the gate potentially a bad idea/liable to reduce chances of success)?
Last week (PVG), i was asked at check in, by contract staff (ie not NZ employees) if we wanted 1,2, or 4 passengers considered for upgrades (we had 2x PNRs with 2x pax ea). We werent successful, but the contract staff were very proactive about asking our preference for whether we would accept only 1 or 2 etc (out of the total 4) for upgrades if the seats became available .
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Old Jan 31, 2026 | 2:43 am
  #45  
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Trickier if you originate else elsewhere and arrive in transit for the NZ flight with pending upgrades. In my example upthread, Id flown BKK-SIN(-AKL) so was in transit at SIN so no engagement with check-in staff possible
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