Upgrades
Sep 28, 2025 | 1:06 am
#2
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Plat
Posts: 12,706
OneUp requires all pax on the PNR to be considered.
RU/EAPDU can be lodged for a single pax, and if it clears then AirNz will split the PNR and non-upgraded pax end up on a new separate PNR.
Sep 28, 2025 | 4:39 am
#3
Original Poster
Join Date: Mar 2014
Location: Wellington
Programs: AIRNZ Elite only
Posts: 1,653
Sep 28, 2025 | 11:10 am
#4
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Plat
Posts: 12,706
As above: yes, a RU/EAPDU can be lodged for a single pax. If it clears then AirNZ will split the PNR and non-upgraded pax end up on a new separate PNR.
Just an additional point; if the relevant upgrade class is immediately available, then the PNR need to be split for the upgrade to clear at that time,. The consequence of this is that the un-upgraded pax end up on a separate PNR and lose the Elite's benefits like seating (if you want to change, or there is a type change). The two PNRs can have a note that points them to each other (TCP).
For example:
1. Three pax booked together, one Elite.
2. You call and ask if upgrade class is available:
if YES then ask for PNR to be split, and then lodge the RU/EAPDU online
ack for the 2 PNRs to be connected by TCP.
if NO then the upgrade remains pending, and if/when it clears the PNR will be split at that time
Just an additional point; if the relevant upgrade class is immediately available, then the PNR need to be split for the upgrade to clear at that time,. The consequence of this is that the un-upgraded pax end up on a separate PNR and lose the Elite's benefits like seating (if you want to change, or there is a type change). The two PNRs can have a note that points them to each other (TCP).
For example:
1. Three pax booked together, one Elite.
2. You call and ask if upgrade class is available:
if YES then ask for PNR to be split, and then lodge the RU/EAPDU online
ack for the 2 PNRs to be connected by TCP.
if NO then the upgrade remains pending, and if/when it clears the PNR will be split at that time