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Splitsville: Air New Zealand parts company with Virgin Australia

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Splitsville: Air New Zealand parts company with Virgin Australia

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Old May 15, 2018, 8:12 pm
  #91  
 
Join Date: May 2014
Location: Brisbane, Australia
Posts: 909
Today has seen a few updates...

Virgin Australia has finally issued an update for those that had a VA marketed NZ operated service.
https://www.virginaustralia.com/cs/g...p/p_056442.pdf

Unsurprisingly Trans-Tasman pax will be moved to VA operated services. Those with NZ domestic connections will keep the connection however it'll be rebooked as a NZ marketed/operated service (almost the exact same of what NZ is doing for those with AU domestic connections).

NZ have also said they'll honor all airpoints/status credits for the previously booked flights on NZ tickets that might have been operated by VA if booked prior to 4 April.

I guess we'll see the status benefits released soon if they're already figuring out points/status credits etc.
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Old May 16, 2018, 2:26 am
  #92  
 
Join Date: Dec 2014
Location: New Zealand
Programs: NZ Elite, QF Platinum (LTS), VA Platinum
Posts: 1,672
Originally Posted by macdo
Flew a VA ticketed trip with an NZ metal TT flight recently. Got an email satisfaction survey from Virgin specifically about the ANZ flight. Coincidence I wonder.
I'm getting them flying VA domestically in Oz as well so I think it's just an addition to figuring out customer satisfaction.

Actually I'm receiving 'before your flight' type emails from Qantas now too. I receive them from NZ. I swear airlines are copying each other.

Last edited by NZbutterfly; May 16, 2018 at 2:33 am
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Old May 16, 2018, 2:25 pm
  #93  
 
Join Date: Jul 2011
Programs: VA Silver, NZ Gold
Posts: 327
Originally Posted by southpac
heard that DUD/BNE flights were a loss maker, that only kept going due to alliance. Now alliance is ending but flights continue at terrible timings for Australians. Think the route might be passed onto Tiger who have lower costs than Virgin or will be cut to 2/week or seasonal. Time will tell. Similar thing happened years ago. Was booked to fly Freedom BNE/DUD but when got to fly Freedom had done its job of killing off Kiwi & so Air NZ actually flew the route. Must have been early 2000s.
Indeed time will tell. Crews on the DUD-BNE route have told me that the flight is packed during school holiday periods throughout the year with people based on both sides of the Tasman. Probably visiting family friends etc. Other times though it probably is making a loss. I was on it once off-peak and it was at about 50% capacity.

Lot's of people complain about the schedule, but it actually works well for those connecting through BNE to other destinations. For example, it's a great way to get to LAX early in the morning, rather than NZs afternoon arrival. Not to mention you're dealing with a more comfortable 9-abreast Y class vs 10-abreast. Would be a shame to loose the service IMHO, but can't blame them if it isn't good for business.
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Old May 22, 2018, 3:30 am
  #94  
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Join Date: Feb 2018
Posts: 192
load factors don't tell you yields

Originally Posted by johnnyfive
Indeed time will tell. Crews on the DUD-BNE route have told me that the flight is packed during school holiday periods throughout the year with people based on both sides of the Tasman. Probably visiting family friends etc. Other times though it probably is making a loss. I was on it once off-peak and it was at about 50% capacity.

Lot's of people complain about the schedule, but it actually works well for those connecting through BNE to other destinations. For example, it's a great way to get to LAX early in the morning, rather than NZs afternoon arrival. Not to mention you're dealing with a more comfortable 9-abreast Y class vs 10-abreast. Would be a shame to loose the service IMHO, but can't blame them if it isn't good for business.
Just because the aircraft are full in school holidays don't mean the route is making money. Hadn't thought about the feed to BNE/LAX services.
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Old May 22, 2018, 3:31 am
  #95  
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changing terminals at AKL is as bad as at SYD. Very time consuming also.
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Old May 22, 2018, 5:52 am
  #96  
 
Join Date: May 2014
Location: Brisbane, Australia
Posts: 909
Originally Posted by southpac
Just because the aircraft are full in school holidays don't mean the route is making money. Hadn't thought about the feed to BNE/LAX services.
Numbers for 2017 say that enough people are flying the route. Virgin Australia has 3 to 4 weekly flights (in each direction) with their 737 aircraft carrying up to 176 people.

Last year 23,195 people flew DUD-BNE and 22,157 flew BNE-DUD for a total of 45 352

I've said 3.5 flight per week as some months they operate 3 flights and others get 4.

Taking DUD-BNE 23,195 / 52 = ~446 people per week / 3.5 flights = ~127 people per flight / 176 seats = an average load factor of ~72%

With BNE-DUD 22,157 / 52 = ~426 people per week / 3.5 flights = ~121 people per flight / 176 seats = an average load factor of ~68%

To put those numbers in perspective VA's network-wide load factor was 80.2% in 2017 meaning both routes are below the average load factor. However, as others have pointed out the route is doing well during holidays (also happens to be the time with 4 flights per week) so maybe it would make sense to turn Dunedin into a seasonal route over June/July and December/January. The rather odd thing is that during 2017 VA didn't carry a single kilogram of freight which means the route relies on paying passengers only.
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Old May 22, 2018, 7:09 am
  #97  
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Numbers of passengers means nothing

Doesn't tell you anything about the yield.

eg. A full flight could hsve lots of freeloaders, whereas a flight with 50% load factor moght be mostly business types paying high fares.
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Old May 22, 2018, 5:19 pm
  #98  
 
Join Date: Dec 2014
Location: New Zealand
Programs: NZ Elite, QF Platinum (LTS), VA Platinum
Posts: 1,672
Originally Posted by southpac
changing terminals at AKL is as bad as at SYD. Very time consuming also.
I have the option of a nice walk between domestic and international in Auckland. I don't actually remember the last time I took a bus transfer at Auckland as the weather has always been good enough to walk.

In Sydney I hate the transfer bus. Find VA a bit better than QF for space but kinda cool QF is airside so get to see the planes up close.
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Old May 22, 2018, 5:23 pm
  #99  
 
Join Date: Apr 2018
Programs: NZ *G
Posts: 90
Originally Posted by NZbutterfly
I have the option of a nice walk between domestic and international in Auckland. I don't actually remember the last time I took a bus transfer at Auckland as the weather has always been good enough to walk.

In Sydney I hate the transfer bus. Find VA a bit better than QF for space but kinda cool QF is airside so get to see the planes up close.
VA bus transfer in SYD took almost 40 minutes last week around 6:30pm; AKL's 10 minute walk is vastly better. I probably even prefer the packed airside QF bus to the interminable wait for a VA bus.
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Old May 22, 2018, 5:36 pm
  #100  
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Originally Posted by sopwith7
VA bus transfer in SYD took almost 40 minutes last week around 6:30pm; AKL's 10 minute walk is vastly better. I probably even prefer the packed airside QF bus to the interminable wait for a VA bus.
better still avoid bloody awful SYD & AKL all together. If people going to or from DUD go thru AKL & don't support the nonstops BNE/DUD then chance BNE/DUD will be reduced or cut or made seasonal only. Surely Tiger will operate it very soon. Can't believe VA want to keep operating it. All it takes surely is a quick decision from VA & Tiger will be operating it & everyone booked on VA, will get an email to say you are now flying Tiger.
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Old May 22, 2018, 6:21 pm
  #101  
 
Join Date: Dec 2014
Location: New Zealand
Programs: NZ Elite, QF Platinum (LTS), VA Platinum
Posts: 1,672
Originally Posted by southpac
better still avoid bloody awful SYD & AKL all together. If people going to or from DUD go thru AKL & don't support the nonstops BNE/DUD then chance BNE/DUD will be reduced or cut or made seasonal only. Surely Tiger will operate it very soon. Can't believe VA want to keep operating it. All it takes surely is a quick decision from VA & Tiger will be operating it & everyone booked on VA, will get an email to say you are now flying Tiger.
What about DUD - WLG - BNE? Nicer transit point, or even DUD - CHC - BNE? You could fly via CHC and still get to BNE in time for the VA BNE - LAX departure. Little bit screwed if there's long delays but short delays there's some wiggle room.

I realise direct is nice but, if they put Tiger on the route for that length of flight will people still want to fly it? Maybe that's one time will tell.
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Old May 22, 2018, 6:35 pm
  #102  
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Originally Posted by NZbutterfly
What about DUD - WLG - BNE? Nicer transit point, or even DUD - CHC - BNE? You could fly via CHC and still get to BNE in time for the VA BNE - LAX departure. Little bit screwed if there's long delays but short delays there's some wiggle room.

I realise direct is nice but, if they put Tiger on the route for that length of flight will people still want to fly it? Maybe that's one time will tell.
& if people don't fly nonstop BNE/DUD/BNE, the nonstops will disappear. Nothing wrong with Tiger at all. As with Jetstar, it's just travel snobs wanking on about what class they travel.

BTW
There used to be a sizeable market flying BNE/DUD who then drove to ZQN. Do you have any idea how many people drive from CHC to ZQN to save money ? It's huge. DUD is approx. 3 hours drive closer, which means you don't waste 2 days of your holiday driving.

The old timing of BNE/DUD which was arrived DUD at around 1500 & returned to BNE at around 1600, was perfect. You arrived & got out of DUD fast & could be in ZQN by 1900. Going back to BNE you could leave ZQN at 1100 & be at DUD by 1400 or leave ZQN earlier & stop on way.
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Old May 22, 2018, 7:02 pm
  #103  
 
Join Date: Dec 2014
Location: New Zealand
Programs: NZ Elite, QF Platinum (LTS), VA Platinum
Posts: 1,672
Originally Posted by southpac
& if people don't fly nonstop BNE/DUD/BNE, the nonstops will disappear. Nothing wrong with Tiger at all. As with Jetstar, it's just travel snobs wanking on about what class they travel.

BTW
There used to be a sizeable market flying BNE/DUD who then drove to ZQN. Do you have any idea how many people drive from CHC to ZQN to save money ? It's huge. DUD is approx. 3 hours drive closer, which means you don't waste 2 days of your holiday driving.

The old timing of BNE/DUD which was arrived DUD at around 1500 & returned to BNE at around 1600, was perfect. You arrived & got out of DUD fast & could be in ZQN by 1900. Going back to BNE you could leave ZQN at 1100 & be at DUD by 1400 or leave ZQN earlier & stop on way.
LCCs are ok when things go well but they make the news when everything doesn't go according to plan because in their fine print is "We don't/can't look after you" - essentially. I don't read any fine print on my e-tickets and suspect there's other people that don't either. I have an idea of what I'm getting into if I book a LCC and I make back up plans before I actually make the booking. Not sure how many others do.

Aside from that legroom can be an issue on LCCs for tall people. Even on NZ down the back of an A320 my +1s knees are knocking on the back of the seat in front. They start to ache. Can't remember if he said that was after domestic or TT so I now make an effort to seat him in the right place. I don't want him packing pain relief drugs just so he can survive a flight. Sometimes when you add up costs of bags, seating etc it's not too far off the cost of the full service carrier - but you may have had lounge access with that and free food which increases the value of flying with that carrier.
It's not all about snobbery. There's cost and comfort to factor in. Many are lured in by the initial LCC fares which may exclude bags, seating selection, food etc but after they've added all of those features in they haven't then gone back to compare to the Full service carriers fares. Some people prefer to pack light and travel carry on only. Great if that's an option but it's not always an option.

I did see it previously mentioned that people were using DUD as an alternative airport to get to ZQN (which is smart). But if competition heats up and ZQN prices drop those people will probably fly to ZQN instead of DUD so won't be supporting the DUD - BNE route anyway. Time will tell if DUD-BNE survives.
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Old May 22, 2018, 7:41 pm
  #104  
 
Join Date: Jan 2016
Posts: 2,645
There is the talk of using DUN as a ZQN alternative. Those people will be the price sensitive travelers, only book the cheap fairs etc, might the family holiday flight using miles etc. How many business travelers and on the flight booking last minute and flexible fares are on the route, as these are the profit customers while the other fares cover the bills.
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Old May 23, 2018, 1:10 pm
  #105  
 
Join Date: Jul 2011
Programs: VA Silver, NZ Gold
Posts: 327
Originally Posted by NZbutterfly
What about DUD - WLG - BNE? Nicer transit point, or even DUD - CHC - BNE? You could fly via CHC and still get to BNE in time for the VA BNE - LAX departure.
You would have to overnight in CHC to make VA124s 6:45AM departure. Not ideal.
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