Coming soon - your new Star Alliance Gold Lounge card?
Aug 16, 2011, 7:35 pm
#1
Original Poster
Join Date: Feb 2011
Programs: NZ*E
Posts: 812
Coming soon - your new Star Alliance Gold Lounge card?
anyone got this? another card in the wallet...?
Hello mmonster,
Keep an eye on your letterbox, because your new Star Alliance Gold Lounge Card should arrive any day now.
Your new Star Alliance Gold Lounge Card makes it easier to enjoy overseas travel by improving access to our Star Alliance partner lounges. If you're departing on a Star Alliance flight, simply swipe or present the card when you enter any Star Alliance partner lounge overseas and they'll welcome you in to relax before your flight.
Just keep in mind that this new card doesn't replace your Airpoints™ Membership card, which remains the primary card to use when travelling anywhere on the Air New Zealand network. It's also the card to use when earning Airpoints Dollars™, so make sure both cards are tucked into your wallet whenever you fly.
Kind regards,
Simon Pomeroy
Head of Loyalty
Air New Zealand
Hello mmonster,
Keep an eye on your letterbox, because your new Star Alliance Gold Lounge Card should arrive any day now.
Your new Star Alliance Gold Lounge Card makes it easier to enjoy overseas travel by improving access to our Star Alliance partner lounges. If you're departing on a Star Alliance flight, simply swipe or present the card when you enter any Star Alliance partner lounge overseas and they'll welcome you in to relax before your flight.
Just keep in mind that this new card doesn't replace your Airpoints™ Membership card, which remains the primary card to use when travelling anywhere on the Air New Zealand network. It's also the card to use when earning Airpoints Dollars™, so make sure both cards are tucked into your wallet whenever you fly.
Kind regards,
Simon Pomeroy
Head of Loyalty
Air New Zealand
Aug 16, 2011, 8:38 pm
#4
Join Date: Jan 2011
Posts: 646
Same, my wallet is already bursting at its seams.
The only other *A member I use is SQ and usually if I book with credit towards NZ, my status is printed on the boarding pass anyways. Never been asked for the card in Changi.
Might experiment with the domestic NZ card overseas to see if they will accept it (if asked), of course I will pack this other card just in case.
The only other *A member I use is SQ and usually if I book with credit towards NZ, my status is printed on the boarding pass anyways. Never been asked for the card in Changi.
Might experiment with the domestic NZ card overseas to see if they will accept it (if asked), of course I will pack this other card just in case.
Aug 16, 2011, 8:43 pm
#5
Join Date: May 2005
Location: SJC
Programs: NZ*G, QF NB, UA 1K, AA ExecPlat, IHG PlatAmb, HHonors Gold, SPG Gold, Marriott Gold, ZE1 PC
Posts: 2,636
I received some more information on why: Apparently there is a conflict in the mag data that NZ currently store vs. what's expected by Star airlines that are rolling out automated checkin and automated lounge access. Hence the issuing of another card for pax who want the 'seemless' Star services who may be experiencing issues with the current NZ*G/NZ*E cards. You don't have to use it but you might lose out on kiosks or automated lounge entry.
On the one hand it's a reasonable fix for the problem; on the other hand I wonder why the NZ magdata can't be reorganised to suit a common standard. Cynical me suggests it's due to the FlyBuys data.
On the one hand it's a reasonable fix for the problem; on the other hand I wonder why the NZ magdata can't be reorganised to suit a common standard. Cynical me suggests it's due to the FlyBuys data.
Aug 16, 2011, 8:45 pm
#6
Join Date: May 2005
Location: SJC
Programs: NZ*G, QF NB, UA 1K, AA ExecPlat, IHG PlatAmb, HHonors Gold, SPG Gold, Marriott Gold, ZE1 PC
Posts: 2,636
In the SIN case the new card or old card would work since they're simply eyeballing it.
Aug 16, 2011, 11:31 pm
#7
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G, MAR Titanium, HLT Diamond
Posts: 3,623
Is this the 2nd or 3rd email from Simon the new loyalty manager? None of these emails has so far been positive. He has done nothing but made the program more and more complicated, eg, 5 long haul Airpoints earning categories. Now 2 cards! Seriously who does that.
Aug 16, 2011, 11:47 pm
#8
formerly kiwi_norway
Join Date: May 2011
Location: London, UK
Programs: A3*G, NZ*S, Avis PC
Posts: 390
But NZ have other issues fitting in with the *A network. Has anyone ever experienced issues with the length of their AP membership number? The number on my card is printed with 8 digits (a leading zero followed by 7 digits), which a couple of airlines' checkin systems only recognize as AP Basic. On myairnz.co.nz the number is 7 digits (no leading zero) which online checkin systems do seem to automatically recognise as Gold. Then my company's travel agent was having issues getting Amadeus to accept either the 7 or 8 digit version into any booking, and was informed by NZ to use an additional leading zero (9 digits total), which gets the number accepted, but again is only recognised by some airlines as Basic.
So, anything that *A can do to standardise little annoyances like this is fine by me.
That said, I've got no mail in my inbox about a new card being delivered.
Aug 17, 2011, 12:42 am
#10
Join Date: May 2005
Location: Sydney, Australia
Programs: NZ*G, MAR Titanium, HLT Diamond
Posts: 3,623
Makes sense. When Lufthnasa swipe my current card, it reads as expired in Jan 2008. Which is a lot better than my previous card, which apparently expired in November 1942.
But NZ have other issues fitting in with the *A network. Has anyone ever experienced issues with the length of their AP membership number? The number on my card is printed with 8 digits (a leading zero followed by 7 digits), which a couple of airlines' checkin systems only recognize as AP Basic. On myairnz.co.nz the number is 7 digits (no leading zero) which online checkin systems do seem to automatically recognise as Gold. Then my company's travel agent was having issues getting Amadeus to accept either the 7 or 8 digit version into any booking, and was informed by NZ to use an additional leading zero (9 digits total), which gets the number accepted, but again is only recognised by some airlines as Basic.
So, anything that *A can do to standardise little annoyances like this is fine by me.
That said, I've got no mail in my inbox about a new card being delivered.
But NZ have other issues fitting in with the *A network. Has anyone ever experienced issues with the length of their AP membership number? The number on my card is printed with 8 digits (a leading zero followed by 7 digits), which a couple of airlines' checkin systems only recognize as AP Basic. On myairnz.co.nz the number is 7 digits (no leading zero) which online checkin systems do seem to automatically recognise as Gold. Then my company's travel agent was having issues getting Amadeus to accept either the 7 or 8 digit version into any booking, and was informed by NZ to use an additional leading zero (9 digits total), which gets the number accepted, but again is only recognised by some airlines as Basic.
So, anything that *A can do to standardise little annoyances like this is fine by me.
That said, I've got no mail in my inbox about a new card being delivered.
The lounge card may only be sent out to New Zealand based members if it was indeed a Flybuys issue.
Aug 17, 2011, 1:08 am
#11
formerly kiwi_norway
Join Date: May 2011
Location: London, UK
Programs: A3*G, NZ*S, Avis PC
Posts: 390
Aug 17, 2011, 1:43 am
#12
Join Date: Nov 2010
Location: Auckland
Programs: NZ *GE
Posts: 26
I have 2 cards already - the Flybuys one which I dont use cause the flybuys logo looks cheap, and the light straw coloured one with A, KORU and the Star logo. both exp at the same time. So I'm thinking my next GE card will be the flybuys logo one plus the new Star GE one.
Aug 17, 2011, 4:10 pm
#14
Join Date: May 2005
Location: SJC
Programs: NZ*G, QF NB, UA 1K, AA ExecPlat, IHG PlatAmb, HHonors Gold, SPG Gold, Marriott Gold, ZE1 PC
Posts: 2,636