Seating requests cannot be guaranteed?
May 4, 2011, 5:40 am
#1
Original Poster
Join Date: Jun 2002
Location: YYZ
Posts: 954
Seating requests cannot be guaranteed?
Hello All - hoping for your input on this. How often has Air New Zealand changed your seating assignment from those originally booked? I can see getting bumped from the bulkhead to make way for a baby but how about in Bizo?
Any input would be appreciated.
Any input would be appreciated.
May 5, 2011, 3:43 am
#4
Join Date: Feb 2010
Location: CHC
Programs: NZ Silver+Exec Club Blue+Priority Club
Posts: 108
Never ever had any real problems with seat changes. Happened once or twice but it was a situation I was ok with -keeping an older lady with her granddaughter. Change was made on board.
The airline will always say something like 'your seat request is noted but not confirmed'. I suppose they just need to throw that it in case (for whatever reason- families kept together, ill passenger, etc etc) the staff at check in have to tinker with things.
The airline will always say something like 'your seat request is noted but not confirmed'. I suppose they just need to throw that it in case (for whatever reason- families kept together, ill passenger, etc etc) the staff at check in have to tinker with things.
May 5, 2011, 3:08 pm
#5
Join Date: Mar 2010
Location: Auckland NZ
Programs: NZ Air Points (Gold Elite), Velocity (Platinum), Emirates (Gold)
Posts: 607
I had my seat changed on an LAX-Auckland flight. I was moved further back in economy, and that didn't make me very happy. They notified me in the lounge, and then they told me that they were going to block the seat next to me so that I wouldn't have anyone next to me. That more than made up for the change (which was to ensure a family sat together).
May 5, 2011, 6:38 pm
#7
Join Date: Jul 2010
Location: Palmerston North
Programs: NZ GE and EK Skywards
Posts: 54
We are a family of 4 (sometimes 5) that fly together a lot. We are all either GE or G status. Months ago we booked 4A 4K 5A 5K, just so the kids (who are very competent flyers, but still kids) were across the aisle from us and we could easily communicate with them throughout the flight should the need arise. Akld- Melb return last week.
I complained after the boarding passes had been issued and explained that I had intentionally selected those seats and why. At first the boarding agent said she couldn't help us, and then reluctantly gave us 5A 5K 6A 6K. With the big gallery/table in the middle we still couldn't see each other, but it was better than being in one long line.
I could perhaps understand it if, we had been late checking in etc, but if anything we were very early.
I complained after the boarding passes had been issued and explained that I had intentionally selected those seats and why. At first the boarding agent said she couldn't help us, and then reluctantly gave us 5A 5K 6A 6K. With the big gallery/table in the middle we still couldn't see each other, but it was better than being in one long line.
I could perhaps understand it if, we had been late checking in etc, but if anything we were very early.
May 5, 2011, 6:44 pm
#8
Join Date: Mar 2010
Location: Auckland NZ
Programs: NZ Air Points (Gold Elite), Velocity (Platinum), Emirates (Gold)
Posts: 607
I'm a little confused - did they change your seat selections, and if so, to what?
We are a family of 4 (sometimes 5) that fly together a lot. We are all either GE or G status. Months ago we booked 4A 4K 5A 5K, just so the kids (who are very competent flyers, but still kids) were across the aisle from us and we could easily communicate with them throughout the flight should the need arise. Akld- Melb return last week.
I complained after the boarding passes had been issued and explained that I had intentionally selected those seats and why. At first the boarding agent said she couldn't help us, and then reluctantly gave us 5A 5K 6A 6K. With the big gallery/table in the middle we still couldn't see each other, but it was better than being in one long line.
I could perhaps understand it if, we had been late checking in etc, but if anything we were very early.
I complained after the boarding passes had been issued and explained that I had intentionally selected those seats and why. At first the boarding agent said she couldn't help us, and then reluctantly gave us 5A 5K 6A 6K. With the big gallery/table in the middle we still couldn't see each other, but it was better than being in one long line.
I could perhaps understand it if, we had been late checking in etc, but if anything we were very early.
May 5, 2011, 8:17 pm
#10
Join Date: Mar 2010
Location: Auckland NZ
Programs: NZ Air Points (Gold Elite), Velocity (Platinum), Emirates (Gold)
Posts: 607
May 5, 2011, 8:19 pm
#11
Join Date: May 2005
Location: SJC
Programs: NZ*G, QF NB, UA 1K, AA ExecPlat, IHG PlatAmb, HHonors Gold, SPG Gold, Marriott Gold, ZE1 PC
Posts: 2,636
May 6, 2011, 6:30 pm
#14
Join Date: Feb 2004
Posts: 5,984
May 6, 2011, 9:59 pm
#15
Join Date: Jul 2010
Location: Palmerston North
Programs: NZ GE and EK Skywards
Posts: 54
The boarding passes we had issued at check in had us in 4A 5A 6A 7A.
Couldn't really understanding her reasoning for doing this, as we were early and those other seats had long ago been allocated to us.
My kids are 9 and 12 and don't call out during flights or really need much attention from us at all, but she wasn't to know that, and as a parent I was thinking more of the other passengers too.
You never know when something unexpected will crop up.