Login Flying Blue
Jul 21, 2007, 7:55 am
#1
Original Poster
Join Date: Jul 2007
Posts: 1
Login Flying Blue
Has anybody had any problems loging in to flying blue.
Everytime i login i get session has expired. login in again the same
I seem to be stuck in some loop.
FB service center is unavaliable.
anybosy had the same problem
Everytime i login i get session has expired. login in again the same
I seem to be stuck in some loop.
FB service center is unavaliable.
anybosy had the same problem
Jul 21, 2007, 3:47 pm
#4
Join Date: Oct 2005
Location: MEL - anywhere
Programs: FB PfL; Virgin AU Velocity Platinum, HHonors Diamond, Tufty Club
Posts: 38
yes, it seems that the KLM-FB pages have had some issues recently.
i wasnt able to login for about three weeks (making it a hassle for online checkins and to check that my miles had been included). Note that KLM websupport wouldnt respond to my online 'email complaints' (not even a simple automated response - absolutely Zilch), but once the FB website no longer accepted my FB account or known credit card for a booking, i called KLM reservations to voice my 'concerns'. an extremely professional KLM-Customer Supporter (CS) completed the credit card transaction without issue, and promised to inform KLM website bods about the login failures. within 4 hours, i received voicemails on office phone and personal cell phone apologising for these FB login issues. the next day, i received another call from another professional (CS) called me to verify if the login was possible - I tried and it wasnt; they asked me to wait one minute then try again, and EUREKA - it worked!
excluding the three weeks when it didnt work, i was extremely impressed by the two CS who 'provided' me with access to my FB account!
maybe the moral of this incident, is to complain earlier rather than later :-)
i wasnt able to login for about three weeks (making it a hassle for online checkins and to check that my miles had been included). Note that KLM websupport wouldnt respond to my online 'email complaints' (not even a simple automated response - absolutely Zilch), but once the FB website no longer accepted my FB account or known credit card for a booking, i called KLM reservations to voice my 'concerns'. an extremely professional KLM-Customer Supporter (CS) completed the credit card transaction without issue, and promised to inform KLM website bods about the login failures. within 4 hours, i received voicemails on office phone and personal cell phone apologising for these FB login issues. the next day, i received another call from another professional (CS) called me to verify if the login was possible - I tried and it wasnt; they asked me to wait one minute then try again, and EUREKA - it worked!
excluding the three weeks when it didnt work, i was extremely impressed by the two CS who 'provided' me with access to my FB account!
maybe the moral of this incident, is to complain earlier rather than later :-)